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    Sheraton Philadelphia Downtown Hotel

    201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
    (215) 448-2000
    Hotel website
    Lowest prices for your stay
    29/01/2018 30/01/2018
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    Traveller (616)
    Room & Suite (265)
    Dining (21)
    • Excellent23%
    • Very good33%
    • Average23%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “mary mastrobuoni” (152 reviews)
    “the club lounge” (75 reviews)
    “concierge desk” (60 reviews)
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Philadelphia Downtown Hotel
    Special Offer: Breakfast for 2 Included
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,735)
    There are newer reviews for Sheraton Philadelphia Downtown Hotel
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    971 - 975 of 2,523 reviews

    Reviewed 21 March 2015 via mobile

    Less than mile from the major museums and 1.5 miles to Old Town. The convention center just a few blocks away. If you enjoy walking this location will save you major dollars in transportation fees. I strongly recommend upgrading to the Club Lounge for $20/day...More

    Thank Allan M
    Response from Jennifer T, Front Office Manager at Sheraton Philadelphia Downtown HotelResponded 23 March 2015

    Dear Allan M, We appreciate you taking the time to post such a positive comment- it’s always great to hear that our guests enjoy themselves during their travels. We hope you visit us in the near future, we appreciate your business.

    Reviewed 21 March 2015

    The lobby may have been renovated but the rooms look like they haven't changed since 1972. The room smelled, the furniture was damaged, the TV was fuzzy, the carpet was stained, the hallways look like they had not been vacuumed since Reagan was in office,...More

    2  Thank gwbrad0459
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 22 March 2015

    Dear gwbrad0459, Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations. Cleanliness and the condition of all of our guestrooms are taken very seriously at our hotel. Your feedback is appreciated, as it is a...More

    Reviewed 20 March 2015

    The lobby is ok. It is upstairs that disappoints. The corridor rugs need cleaning. Breakfast trays are in hall at 8 pm. The king mattress lets you roll to center. Simple stuff, let's hope for an updateMore

    Thank Ruth D
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 22 March 2015

    Dear Ruth D, Thank you for your review of our hotel. We are disappointed that you did not enjoy your experience on our restaurant. We will certainly share your feedback with the leadership team. We hope to see you again in the future. Safe travels,...More

    Reviewed 18 March 2015

    I can't speak highly enough of the service I received from Sheila. She was incredibly informative and was extremely helpful with all my questions. I wish all operators were as friendly and polite as she is!More

    Thank DJF024
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 19 March 2015

    Dear DJF024, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad that Sheila was able to exceed your expectations, as you can see from other reviews she can often be seen making an impact! We hope to see you...More

    Reviewed 17 March 2015

    A decent hotel in a great, fantastic, unbeatable location. Easy & fast walking distance to the Barnes, PMA, Suburban Station (take the airport line (train) from PHL).. yet manages to be sitting on a mostly quiet block & small side streets. That being said, you...More

    1  Thank 3vilMonkey
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 19 March 2015

    Dear 3vilMonkey, Thank you for your review of our hotel. You certainly highlighted a few areas for us to look into and we look forward to making any necessary improvements. We hope we have another chance to host you in Philadelphia. Safe travels, Jennifer Tang...More

    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$116 - US$291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 757
    • Reservation Options
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    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Sheraton Philadelphia City Center Hotel ,
    • Sheraton Hotel Philadelphia ,
    • Sheraton City Center Hotel ,
    • Philadelphia Sheraton
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    Traveller (616)
    Room & Suite (265)
    Dining (21)
    Pool & Beach (3)
    Hotel & Grounds (291)
    Bathroom (49)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    12 January 2018|
    AnswerShow all 3 answers
    Response from interlskygoddess51 | Reviewed this property |
    The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
    2 January 2018|
    AnswerShow all 4 answers
    Response from interlskygoddess51 | Reviewed this property |
    I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
    2 January 2018|
    AnswerShow all 2 answers
    Response from Susan G | Reviewed this property |
    It is about a 1/2 mile to walk to the Convention Center from the Sheraton. There are several SEPTA stations nearby; the one closest to,the Sheraton is called Sububan Station. This is a pretty safe place to walk. Lots of... More
    Room Tips
    "Rooms on higher floors as they have been upgraded and have less A/C unit noise"
    Read review
    "24th Floor had been updated!"
    Read review
    "If you want a "good room" don't come to this hotel."
    Read review
    "I highly recommend to get a room facing the Museum."
    Read review
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