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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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764 Reviews from our TripAdvisor Community

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Showing 755: English reviews
Worthington, United States
Reviewed 19 April 2016

Seems that the rooms are a bit out of date, bathrooms make noise all night. Don't count on a refrigerator as shown in pictures either, was charged extra for one when my room booked showed one in description.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cody B
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Cody B, I would like to take the opportunity to thank you for taking the time to share your experience from your recent stay here at the Doubletree by Hilton Philadelphia Airport. We sincerely appreciate your comments as it allows us to resolve any issues before someone else encounters them. We truly appreciate all feedback we get as...

Naperville, United States
Reviewed 18 April 2016

Overall, the hotel was very good. The water in the shower was not very hot at all. I had the water control turned to maximum hot and could still put my hands under the water. It was room 701 at the hotel. Joe Lasky Jr. 708-215-8432; email: jlasky@goscheck.com

Review collected in partnership with DoubleTree by Hilton
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Thank Joseph L
Weybridge, United Kingdom
Reviewed 17 April 2016

The welcome at the Double Tree Hotel is the same the world over - the warm cookie in a brown paper bag. A nice touch particularly when you have two adolescents who have just been on a lengthy drive with you. For all that the hotel is near to the airport (you can see the planes taking off and landing)...

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Thank Sayer
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Sayer, we would like to thank you for staying with us here at the Doubletree Philadelphia Airport - and thank you for sharing your experience. We sincerely appreciate your feedback as it helps us better understand how to serve our guests. I am personally going to find out what to place the morning you came down for breakfast...

Chicago, Illinois
Reviewed 17 April 2016 via mobile

I stayed for two nights. The room was clean and comfortable. I must say the team working here is excellent. They were very helpful and friendly, from the desk staff to the valet parking attendent. I came down from my room as the coffee stand was closing. I really wanted some coffee. Ms. Chevelle (didn't get her last name) was...

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Thank Cynthia S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Cynthia S, we truly appreciate your review of the Doubletree Philadelphia Airport! It would be a pleasure to welcome you back the next time you travel to Philadelphia and thank you again for taking the time to give us such positive feedback. Our team members will be happy to hear when their efforts are making the best of...

ohio
Reviewed 15 April 2016

RUDE, terrible customer service, staff grouped together laughing loud while a customer waits, argumentative, no hot water. This hotel was terrible Not worth the money paid stay some where else. the shuttle driver was nicer than the front desk

Review collected in partnership with DoubleTree by Hilton
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Thank Raina S
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Philadelphia Airport, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Pittston
Reviewed 15 April 2016

Great experience at the hotel. We used the stay and park rate. Not too far, maybe 10 minutes from the Philadelphia airport. Clean room. My kids loved the indoor pool!!! Bar was nice too. Shuttle was quick as well.

Review collected in partnership with DoubleTree by Hilton
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Thank S5525HZkellyr
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning S5525HZkellyr, we truly appreciate your excellent review of the Doubletree Philadelphia Airport! Your compliments and comments about our location gives other readers a great visual for imagining what a stay would be like here-memorable and hassle free!! It would be a pleasure to welcome you back next time you travel to Philadelphia, and thank you again for the...

Chesterfield, Missouri
Reviewed 14 April 2016

We held a training here and our final bill was over $15K for sleeping rooms and Banquet charges. We had to move our team as at least 3 of the individuals were bitten by BED BUGS. The hotel insisted that they had the exterminator out and found nothing.........but our employees still talk about this horrid experience. I will NEVER put...

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Thank Rebecca L
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Rebecca L. Allow me start by apologizing for the very unfortunate experience that you and your staff had at our hotel. Our guests’ health and safety is extremely important to us and we work closely with a professional pest control company to address and correct any pest situations that might occur. After hearing of the employees involved in...

gfsu
Reviewed 14 April 2016 via mobile

Place is right near airport, staff friendly and helpful. The hotel is a bit dated, it's not the nicest doubletree you will stay at but its fine. could hear lots of noise each night as walls and doors seem a bit thin. There is a over powering air freshener when you walk in the lobby not sure why but it's...

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Thank gfsu
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Gfsu, thank you for taking the time to share your experience and suggestions with our team here at the Doubletree Philadelphia Airport. Because we are an airport property, we rely heavily on guests like you to help us determine the improvements we'll be making to the property in the future. That said, we are definitely always working to...

Reviewed 14 April 2016 via mobile

The hotel was very clean, updated and the staff was very friendly. Surroundings appeared safe and hotel secure. I would highly recommend. Only issue was that the valet parking was quoted at $15 but they forget to mention the almost $5 tax making it $20.

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Thank JOCLC
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening JOCLC, first I would like to thank you so much for the kind words you have for our staff, they are all assets to our hotel. Secondly we are truly glad you had a wonderful time here at the Doubletree Philadelphia Airport as we strive to create a excellent environment for all our guests. We can confidently say...

Saint Robert, United States
Reviewed 13 April 2016

The Doubletree by the airport was a very convenient location. Easy access to major roads to get into Philly or Jersey. The staff is very courteous, room impeccable, and the restaurant and bar were a great way to wind down after a long day.

Review collected in partnership with DoubleTree by Hilton
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Thank George S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning George S, thank you so much for the great review and words you have for our location and staff. We are very proud of what we can offer all of our guests who strive to make the Doubletree Philadelphia Airport a great experience while away from home. We can confidently say we have some of the best employees...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: RM549 - RM1,342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Travelocity so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#7 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with an airport view. I like airports....perhaps you do as well!”
 of 5 bubbles smalltowntravelerPa, 2 Mar 2017 | Read review
“Be sure to let them know you are a Hilton Honors member”
 of 5 bubbles , 19 Feb 2017 | Read review
“The Hilton Honors programs have their own floors, which seem to be quieter since they are mostly business professionals.”
 of 5 bubbles Q734ORjessicah, 14 Feb 2017 | Read review
“not sure about this”
 of 5 bubbles phyllispp, 7 Feb 2017 | Read review
“Side opposite the airport”
 of 5 bubbles chitownsam, 23 Jan 2017 | Read review
5 of 5