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Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star …Morehotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Visiting for a convention. This part of Philadelphia is rough. Not a "destination". Small rooms, dirty rugs and no dressers. One small closet. No coffee in lobby early in the morning (wife is sleeping). Really bad. Online pictures are not representative. Marriot continues to plunge...More
Response from Tourist819932, Manager at Four Points by Sheraton Philadelphia City CenterResponded 2 weeks ago
Thank you so much for your feedback from your recent visit to our hotel. We just wanted to share that we will be updating our room furniture in November which allow more storage space for our traveling guests and we currently have in room coffee...More
I didn't get the names of everyone that worked there, but we spent four nights and every single person we encountered was fantastic. I absolutely love Rihanna who checked us in, she was so helpful. We had an issue with our air conditioning and Dashawn...More
1 Thank Kelly T
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 20 August 2018
Thank you Kelly for your Feedback. I will be sure to let the staff know your were pleased with your stay.
The staff were very kind and outgoing. Many spoke to me in the elevator and around the hotel offering their service in case I needed it.
The facilities though seem to need attention. My shower door didn't close so when I took a shower it...More
Thank REX W
Response from mauricea278, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 2 weeks ago
Thank you Rex, we appreciate your feedback. I will share the feedback we the staff and request immedate action in the items you mention above. Once again thank you for your feedback.
Tanya at the front desk is one of the friendliest people we have ever met! She brightened our stay! Jamaal is a genuinely hard working sweet man, he gave us his umbrella to ensure we stayed dry on our outing! He is an asset to...More
1 Thank Joella R
Response from mary ann k, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 3 weeks ago
Thank you for your review. We are so please that you enjoyed your stay with us and that our team members made a lasting impression!
Front desk staff was friendly and helpful and the manager was good. The improvement needed is in the cleaning staff. A couple days the room was much mostly cleaned but not all the way. The gym some TVs worked some didn’t and the trash wasn’t...More
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 18 August 2018
Thank you for your feedback. I will work closely with the staff to fix any concerns. I appreciate your honesty feedback and look forward to you returning in the future.