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Went to this hotel with a friend because it was inexpensive and last minute. The guy at the front desk was not welcoming nor friendly. Pretty much rude. Didn’t want to answer our questions. Almost hated to ask.
The location of the hotel is in...More
Thank Style M
Response from 232steviel, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 1 week ago
Dear Style M, Thank you for taking the time to supply us with valuable feedback. I`m disappointed that my staff failed to offer you with the level of service that you have come a custom too. I'm glad you enjoyed the location of the hotel,...More
We were told we would be getting two queen sized beds, we did not. We were assured the hotel had parking. They did not. The man at the front desk sent my husband 2 blocks away, then 4 blocks away to search for parking. I...More
Thank Emily C
Response from Guest_Relations_2018, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 11 November 2017
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main...More
Spent a night here and was able to walk around the city with no need for a car or transportation, rooms are big and comfy but need a clean up, staff was friendly and breakfast was good for a US hotel. the AC was noisy...More
Response from Brandy C, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 26 October 2017
Thank you for choosing our hotel. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet...More
The room was nice enough. And the desk clerk very personable. If I had to say, the worst thing about this was the extra 30 I had to spend for parking across the street just to stay here. However, it is within walking distance to...More
1 Thank mynameOhio
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 22 September 2017
It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to attractions . Thank you for your kind comments regarding the staffs accommodating services. We will happily...More
It's a really nice hotel and conveniently located from attractions. They say they're pet friendly, but charge $50 and you can't leave your animals unattended. Parking is underneath the building, but is very tight. Very clean and staff is friendly.More
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 17 August 2017
Thank you for taking the time to share your experience! Glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. Your comments regarding...More
US$115 - US$400 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
City Center East
Also Known As
4 Points By Sheraton Philadelphia City Center ,
Four Points By Sheraton Philadelphia City Hotel Philadelphia ,