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Loved this hotel. We had two nights booked at a great price at another bigger hotel but decided to go a night earlier and found this much less expensive hotel. Room was small but very comfortable, clean and relaxing. Breakfast was ok, kind of pricey....More
Thank Joni M
Response from maurice a, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 3 days ago
Thank you Joni for taking the time and provide us with your feedback.
My 13 year old son and I came to Philadelphia for a lacrosse tournament and decided to stay downtown so we could tour around on our one free day here (we had to be in Conshohocken by 5pm that night).
This hotel was perfect. It...More
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 9 July 2018
Thank you so much for your great feedback! We look forward in the future to you staying with us again at Four Points by Sheraton Center City. It was a pleasure to service you and your son!
Wow! Haven’t stayed in a hotel quite this filthy and disorganized for quite some time! Carpets smelled like dirty feet! Towels and wash cloths were not exchanged for 3 days! Breakfast eggs took 30 minutes. Had to change rooms to one that did not smell...More
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago
Thank you for taking the time to share your valuable feedback. My name is Saleema McGill and I am the at the Four Points by Sheraton Philadelphia City Center. It has come to my attention that the service you received during your recent...More
I had a great stay thanks to Tom the night audit guy. Tom provided me with an excellent customer service upon check in. He informed me all the amenities your hotel has to offer. I work in the hotel industry and I could tell Tom...More
Thank Derrick P
Response from maurice a, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 24 June 2018
Thank your Tom! we appreciate you recognizing our great staff!
Very small room, but we were right in the heart of the city. It was clean and the breakfast buffet was pretty good!And it was a very last minute trip and they were still able to accommodate us.And I think they offered a late check-out