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Four Points by Sheraton Philadelphia City Center

Booking.comUS$178*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$209*
US$178*
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US$209*
US$209*
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Four Points by Sheraton Philadelphia City Center
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476 Reviews from our TripAdvisor Community

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Showing 429: English reviews
New York City
Reviewed 3 June 2014

The Hotel is well run but its location is somewhat isolated by the convention center which is next to the hotel. If you don't plan on leaving the Hotel at dark it is fine. I stayed using Hotwire and for $79 it was a great deal

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Helpful?
Thank v70cat
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for choosing the Four Points by Sheraton City Center. Hope you will choose us again to better serve you. Kind Regards Tara S

Los Angeles, California
Reviewed 3 June 2014

We stayed here 2 Saturday's ago to have a night downtown and catch to daytime baseball game. It is a few blocks off downtown but walkable. There is parking across the street in an open lot, however, we always park in the Jefferson hospital parking lot which is cheaper and covered when we come into Philidelphia. When we got there,...

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Helpful?
Thank Mmgpnp
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest We are pleased to read your review. Glad to know that you had a great stay and our staff was accomodating. Hope you will choose us again in future. Kind Regards. Tara S

Toronto, Canada
Reviewed 9 May 2014

I was really impressed with the service at this hotel: 3 star price with 5 star service. The staff really went above and beyond to be helpful to myself and my business colleagues. Rhonda, at the front desk, really went the extra mile for us and even assisted us in shipping items back to Canada after our event. The rooms...

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Helpful?
1Thank kattrins
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. We value your feedback. We are glad that you enjoyed your stay and our staff was helpful. Hope to serve you again.

New York City, New York
Reviewed 9 May 2014

Yes its convenient to the convention center and yes it is centrally located, but I would not stay at this Four Points again. There were several problems with this hotel: First, my room was not cleaned well. There were not enough towels on my second day and the soap was not replaced. Second, there is a vent that runs along...

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Helpful?
Thank Ray G
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for providing us your valuable feedback. We are truly sorry that you were not satisfied with your stay. We will definitely address the issued you have mentioned in your review. Hope you will give us another chance to better serve you in future. Tara S

Chelmsford, Massachusetts
Reviewed 4 May 2014

I was booked here for a convention. The room was not available until 4, and the lobby consists of 4 chairs and 2 benches, so there were many people sitting/standing around. The room was very small, and the bed was really uncomfortable. My first full day there, no one serviced the room. The restaurant is only open for breakfast and...

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Helpful?
1Thank WorkingMom23
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for your feedback. We truly apologize for the inconvenience. We will address the issues you have mentioned in your survey to better assist our guests. Hope you will give us another chance to better serve you. Kind Regards,

Greenville, North Carolina
Reviewed 29 April 2014

We have been in this hotel for a family trip. The hotel is very conveniently located. It is really closed to the convention center so it is a good choice if you are heading there. Our room was at the corner and it was not very spacious. The is a restaurant in the hotel but does have a pretty limited...

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1Thank vittoria5768
Chicago
Reviewed 28 April 2014 via mobile

This hotel is conveniently located walking distance from the SEPTA station, the convention center and Reading Terminal Market. The customer service is exemplary, rooms are clean had they have free wifi. Perfect for business or tourism.

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Thank Attar1
Rochester, New York
Reviewed 21 April 2014

This hotel has a great Location, very nice and central, parking was reasonable and then we just walked everywhere and anywhere we wanted. Minutes from Great shopping, History, Parks, fantastic restaurants and bars. Staff was very nice and helpful. Hotel was clean, well kept, and well updated. (sorry if this sounds picky) but at the same time nothing outstandingly special....

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1Thank Clogan0304
Ottawa, ON
Reviewed 8 April 2014

Philly can be a tricky place to find reasonable hotel rooms during certain times of the month. This was my second stay here in two years. I booked on Orbitz and it was reasonable for the one night I could find under 175$. Staff are very friendly. This hotel is immediately beside the Conference Centre. It is a 2 minute...

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1Thank Stu_W1
New York City, New York
Reviewed 31 March 2014

I just wanted to thank the staff of the Four Points for a great experience this past weekend. Myt husband and I came in for the weekend to run the Half Marathon and were overwhelmed by the helpful staff, thoughtful touches and overall great service provided by the property. The rooms are clean and comfortable, the staff could not have...

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Helpful?
Thank Amie W

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. ... more   less 

Additional Information about Four Points by Sheraton Philadelphia City Center

Address: 1201 Race Street, Philadelphia, PA 19107
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: RM645 - RM1,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia City Hotel Philadelphia
4 Points By Sheraton Philadelphia City Center
Four Points Philadelphia
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia City Center staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Philadelphia City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was perfect. Faced side street.”
keykeysambo, 12 Apr 2017 | Read review
“Ask for a room that isn't directly in front of the elevator bank.”
K6862TMdavidr, 15 Mar 2017 | Read review
“ASk for room with a view! We had a wall to see, but came back after dark and left in the morning.”
Ellienjoe2, 8 Oct 2016 | Read review
“Choose another hotel.”
UC612, 2 Sep 2016 | Read review
“Stay elsewhere until they get their act together”
  • Blood-stain on towel
  • Broken shower handle
  • Filthy grout
  • Filthy grout and caulking
  • Stained carpet
  • Dirt and hair on floor - disgusting
  • Broken toilet paper holder - roll kept sliding off
  • Tiniest bar of soap I have ever seen in a hotel
mikecR9620XM, 27 Jul 2016 | Read review
5 of 5
Booking.com
US$178* /night
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Prices are for 1 room, 2 adults
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