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Four Points by Sheraton Philadelphia City Center

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472 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Philadelphia City Center
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Showing 425: English reviews
Kearny, New Jersey
Reviewed 9 October 2013

the front desk is very friendly and helpful. They gave me the first-time voucher of free breakfast. The location is easy to get, and there are a couple of nice Chinese restaurants nearby, and also near to the subway station.

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1Thank Xiang J
Grimsby, Canada
Reviewed 2 October 2013

Arriving early we were initially told that a room was not yet available, however, upon returning 5min later to have our bags kept we had a room! The room (and our stay) was beyond our expectations. Everything was incredibly clean, and there was more than enough of everything for our stay. There was a fantastic, spacious desk if staying for...

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Thank AliciaB03
Amherst, Virginia
Reviewed 30 September 2013

After a six hour drive from VA, I had the pleasure of being checked in by Dean Griffin. He was kind and very professional. He handled all of my needs and questions. The hotel is conveniently located to the major attractions in Philly.

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Thank Tracey C
Pittsburgh, Pennsylvania
Reviewed 3 September 2013

I stayed here for a conference. The hotel is right next to the convention center and a block from Reading Terminal Market. My friend and I were also able to do a walking tour of Philly, past City Hall and to the Comcast building. The staff was very friendly and helpful. The room was fine, although it took a while...

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1Thank GWexford
Cheshire, United Kingdom
Reviewed 28 August 2013

We had a room for three nights & found it to be a great base for sightseeing in Philadelphia, the location is great as Reading Terminal Market is a short walk, and the historic district is also a comfortable walk. We had no problems except from a noisy A/C unit in our room, check in was smooth & pleasant, the...

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1Thank cheshirelad01
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for the review, we appreciate it and your business and hope to see you again soon.

York, Pennsylvania
Reviewed 28 August 2013

We checked in after college drop off. We had a corner room on the 6th floor. Room was very clean and was a good size. Location of this hotel is perfect. A short walk downtown and you have access to everything you could ever want. The next morning we got up and walked over to Reading Terminal Market and had...

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1Thank paperman99
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for the review and we hope to see you again soon.

Mount Airy, North Carolina, United States
Reviewed 20 August 2013

Clean room, courteous and helpful staff. Bathroom was roomy and nice. Room was tight spaced? Parking cost $32 per day. Location was six blocks from Franklin museum . Six blocks in the opposite direction was constitutional hall and independence hall

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Thank Michael E
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for taking the time to offer a review, we appreciate it and your business. We hope that you will stay with us again next time that you are in town and need a room. Be sure to check out our website for special packages and advance booking discounts.

Savannah
Reviewed 18 August 2013

We stayed at four Point Sheraton, Philadelphia, City Center on Aug11. The room was dirty, dusty and didn't have hot water. We checked in around 6pm. After driving 5 hours, we put our stuff in the room and dashed off to master using the SEPTRA and recon the area. After a very stressful and long day, all we (4 people)...

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Thank Savannah1988
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

I am sorry to see that you left dissapointed. As you can see in other reviews the majority of our guest are very happy. There is no excuse for dust being found in the room and we have addressed that issue with our housekeeping team. The shower while it appeared to be ok was not the previous guest turned the...

Montreal, Canada
Reviewed 9 August 2013

Located across the street from the Convention Center. Near Chinatown. Walking distance from the Old City on one side, and from the Art Area on the other side which was ideal for us. Rate was pretty cheap and rooms were clean and nice. Especially the shower that was huge. Downside? Hotel is located in a poor area and we didn't...

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1Thank Marielle E
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for the review. We happy that you enjoyed your stay and hope to see you again soon.

Binghamton, New York
Reviewed 3 August 2013

First time staying in Philadelphia so had no clue where to stay. My only consideration was that it needed to be close to Drexel University for college orientation. We arrived a day early so that we could tour the city a bit. This hotel worked very well for that and the college visit. We were able to walk all over...

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Thank SUZIECPA
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for your kind review, we appreciate your business and we are delighted that you enjoyed your stay while touring Drexel. If you choose them I imagine you'll be coming a few times a year to vist and if you do call us directly and ask for the Drexel Rate.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
No matter how you choose to travel around the city of Philadelphia, you'll love the location of the newest Four Points by Sheraton Philadelphia City Center Hotel. ... more   less 

Additional Information about Four Points by Sheraton Philadelphia City Center

Address: 1201 Race Street, Philadelphia, PA 19107
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: RM600 - RM1,571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia City Hotel Philadelphia
4 Points By Sheraton Philadelphia City Center
Four Points Philadelphia
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia City Center staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Philadelphia City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that isn't directly in front of the elevator bank.”
 of 5 bubbles K6862TMdavidr, 15 Mar 2017 | Read review
“ASk for room with a view! We had a wall to see, but came back after dark and left in the morning.”
 of 5 bubbles Ellienjoe2, 8 Oct 2016 | Read review
“Choose another hotel.”
 of 5 bubbles UC612, 2 Sep 2016 | Read review
“Stay elsewhere until they get their act together”
  • Blood-stain on towel
  • Broken shower handle
  • Filthy grout
  • Filthy grout and caulking
  • Stained carpet
  • Dirt and hair on floor - disgusting
  • Broken toilet paper holder - roll kept sliding off
  • Tiniest bar of soap I have ever seen in a hotel
 of 5 bubbles mikecR9620XM, 27 Jul 2016 | Read review
“If worried about your car at night, request a room that is opposite the parking lot..”
 of 5 bubbles Dapper54, 28 Jun 2016 | Read review
5 of 5