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Sofitel Philadelphia Hotel

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Sofitel Philadelphia Hotel
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3,092 Reviews from our TripAdvisor Community

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Showing 2,873: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

We had a fantastic stay at the Sofitel in Philadelphia. The rooms are very spacious, and very clean. The buffet breakfast was great, and the hotel bar is lovely. The hotel is right in the heart of Center City, and we for a great rate!

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Thank jansU4749LC
NYC
Reviewed 2 days ago NEWvia mobile

This was our first time we stayed at the Sofitel- a French hotel chain. We booked fairly last-minute to celebrate our anniversary. The hotel was welcoming and provided a nice small cake and two flumes of champagne. The room was average size, clean and had no view. Although we had read reviews the coffee and croissants were served in the...

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Thank NYCTravelPal
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour NYCTravelPal, Thank you for sharing a review of your recent stay. Your comments are very valuable to us as they assist with continually making enhancements to our service. I have shared your review with our team to ensure that we always strive to keep our service consistently high at all times and pay close attention to detail. We would...

New Port Richey, Florida, Usa
Reviewed 4 days ago NEW

My husband and I were visiting my family in Philly and we stayed at this Hotel . Beautiful place ,we had such a relaxing time . The room was so comfortable and sooo clean. Lots of amenities. right in the center city of Philly for shopping all in the same area. This place was awesome. we will stay there again...

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Thank Suzette B
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Suzette B, Thank you for your wonderful review! I am delighted that you and your husband enjoyed your stay with us from our great downtown location to the amenities we provide. We eagerly await your next visit! Merci, Angela

Kiato, Greece
Reviewed 6 days ago NEW

Second time after three years, and felt both like to return to our home.The staff always ready to solve problems or complaints from reception till the bellboy and from the bar till room cleaning service...special-special thanks to all for my birthday cake,and separate to Miguel from the breakfast options and good times for good morning. .On certain evenings we had...

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Thank Giannis_Anna96
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Giannis_Anna96, Thank you for being such a loyal guest of Sofitel Philadelphia! I was absolutely delighted to hear that we continue to make your stays memorable and that you had an especially great stay with us celebrating your birthday! We love to be a part of special occasions and I am so glad that our ambassadors truly made a...

Dallas
Reviewed 1 week ago

Warmly greeted at reception. Room was very clean, furniture and furnishings in good condition and a nice size for a standard King room. Plenty of electrical outlets for devices. A little odd they did not really have a good walking map of the area, but the doormen were all super friendly and informative. Housekeeping prompt and receptive if we needed...

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Thank Dallasite1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Dallasite1, Thank you for your great review! I was delighted that you had such a pleasant stay with us and enjoyed our spacious rooms, many outlets, central location and especially that our ambassadors provided you with memorable service. We would love to welcome you back again the next time you are visiting Philadelphia! Merci, Angela

East Stroudsburg, Pennsylvania
Reviewed 1 week ago

I stayed at the suite for an overnight stay with a friend over Christmas break. I chose Sofitel due to the location. The hotel room was a really clean and I got upgraded as well. The front desk and house keeping was very nice. That ended there. There seems to be problem with the temperature control in the room. The...

Review collected in partnership with Accorhotels.com
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Thank Kathleen L
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Kathleen L, Thank you for sharing your review with us as your comments greatly assist us with continually making enhancements to our service. I was very disappointed to hear of your experience with the fire alarm. Our guests' safety is of the utmost importance to us and we always follow all safety procedures given to us by the Fire...

Santa Clara, California
Reviewed 1 week ago

The room was large; the heating was great as the weather outside got miserably cold; the bed was extremely comfortable; the water, even on a high floor, was immediately hot; the room amenities were just right. The staff at this hotel were the best I've experienced anywhere--anticipating needs, showing great patience, well informed about local eating places, etc. Roomkey required...

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Thank ProfessorEnglish
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher ProfessorEnglish, Thank you for sharing your review of your stay. I was very happy to hear that you enjoyed our exclusively designed So-Beds, safety feature of our room key activated elevators, downtown location, and especially that our ambassadors provided you with memorable service. We would love to welcome you back again the next time you are visiting the area....

Atlanta, Georgia
Reviewed 1 week ago

The room was comfortable and very roomy so being a little dated was okay. The location is very good so that works for me. The coffee and croissants in the lobby in the morning was a very nice touch. The room clean and the staff friendly.

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Thank beachpeach75
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear beachpeach75, Thank you for your great review! I was very happy to hear that you enjoyed our spacious rooms, great downtown location, and complimentary lobby coffee station in the morning. We would love to welcome you back again the next time you have the opportunity to visit Philadelphia. Merci, Angela

Reviewed 2 weeks ago via mobile

The hotel was beautiful and we had a great stay! The staff was very friendly and helpful . My only complaint is the parking charge- it would have been great to have that as part of the room fee but we would definitely go back!!!!!

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Thank LeeAnn W
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher LeeAnn W, Thank you for your great review! I was so happy to hear that your enjoyed your stay with us and especially that our ambassadors provided you with a memorable experience. We eagerly await your next stay with us and we do have some great parking packages that I believe you will find helpful. Merci, Angela

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

My husband and I stayed for one night on our touristy visit to Philadelphia. We were lucky to be able to check in early at 12md rather than leaving our bags when we arrived to have our room allocated at the normal 1500hrs check in time. This was appreciated after our train journey. The room was extremely comfortable with a...

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Thank Biscuits_in_love

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: RM751 - RM1,578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, TripOnline SA, ACCOR and Jetsetter so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sofitel Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the upper rooms are the quietest.”
 of 5 bubbles SuzetteB797, 14 Jan 2017 | Read review
“Fly to high for me is the rule !!!”
  • Wish message from my WIFE !!! ....TRANSALTE !
  • First Birthday cake !!!
  • My second BIRTHDAY CAKE ! Lollll,THANK'S to ALL
  • This is a BED !
  • Bathroom.
  • Some snacks from minibar.
  • Our home for 7 nights !
 of 5 bubbles Giannis_Anna96, 12 Jan 2017 | Read review
“requests are not honored”
 of 5 bubbles RR22RR, 7 Dec 2016 | Read review
“Just request a quiet room not near elevator”
 of 5 bubbles Nutmeg2003, 29 Nov 2016 | Read review
“High floors are more quiet.”
 of 5 bubbles PAWMAW1983, 25 Oct 2016 | Read review
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