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Hilton Garden Inn Philadelphia Center City

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Traveller (178)
Room & Suite (189)
Dining (22)
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Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,112)
There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Traveller rating
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty belljefferson stationrestaurant stafftop floorflower showhotel is locatedindependence hallbusiness centerfront desk staff
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521 - 525 of 2,020 reviews
Reviewed 6 August 2016

Despite not fully understanding all of Philly's subway, this hotel is easily accessible from the 30th Street Station / Megabus stop The staff were really friendly and very welcoming. The bedrooms were good size with lots of facilities, tv, fridge, microwave, tea, coffee etc. The...More

Thank Robert M
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 8 August 2016

Thank you for posting the Very Good Review. We are glad you enjoyed the service and amenities and our hotel and look forward to seeing you again the next time you are in Philadelphia!

Reviewed 5 August 2016 via mobile

Service: All of the staff were very welcoming and accommodating. Rooms: Spacious with comfortable beds. There is a fridge, microwave and Keurig in the room. Location: Across from the convention center which was perfect for the conference I was attending. It's also near Reading Terminal...More

Thank hstaff2014
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 8 August 2016

Thank you for sharing the Good Review. We are very happy to hear you enjoyed the service, location and amenities at our hotel. We are sorry for the inconvenience you experienced with the fitness leak that happened last week. We have since gotten it repaired....More

Reviewed 5 August 2016

Lovely, helpful, friendly, and competent staff. The hotel is in a great location but needs updating badly. The rooms are old and stuffy and mine smelled like stale cigarette smoke - particularly in the bathroom.More

Review collected in partnership with Hilton Garden Inn
Thank 730ruthf
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 8 August 2016

Thank you for posting the Great Review. We are glad to hear you enjoyed the location but sorry to hear of your experience with the smoky smelling room. Our hotel is 100% Non-Smoking. Unfortunately we still get some guests that choose to ignore the rules...More

Reviewed 4 August 2016

Stayed here for 3 days. The room was clean, nice and spacious. The staff was incredible! Special thanks to Tania, Jonathan and Dominique who went above and beyond to accommodate us and help us navigate around town. They were professional and courteous each time we...More

Thank wisdom522
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 4 August 2016

Thank you for sharing the Great Feedback from your stay. We are glad you enjoyed the service, cleanliness, and location of our hotel and restaurant. I will be sure to personally thank Tania, Jonathon, Dominique, and Stephanie for their attentive service. We look forward to...More

Reviewed 31 July 2016

Very old with no updates. Internet is slow. Beds were uncomfortable. Plastic cups for drinking glasses, lower quality towels, parking expensive, and TV channel selection is very few. The location is very good as it is close to China town and the Reading Market, and...More

Review collected in partnership with Hilton Garden Inn
Thank Robert B
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 17 August 2016

Dear Robert B, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$167 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$167 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (178)
Room & Suite (189)
Dining (22)
Pool & Beach (17)
Amenities (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Virginia O
28 February 2018|
AnswerShow all 2 answers
Response from hiltongirl357 | Reviewed this property |
There is a parking structure, but it is extra. We just took the train from the airport and it drops off a block away.
0
Votes
Virginia O
28 February 2018|
AnswerShow all 2 answers
Response from Blanchewhitney | Reviewed this property |
Across the street!
0
Votes
GrammyFL
24 February 2018|
AnswerShow all 4 answers
Response from onbelay66 | Reviewed this property |
I walked to Independence Hall in 10 minutes and saw nothing that concerned me, except they had a nasty crack in their bell.
0
Votes
Room Tips
"Stay on the 7th floor if you want to sleep before 10 PM."
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"Junior suites are super roomy"
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"Don't even book here."
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"Higher floors for more quiet"
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