We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sonesta Philadelphia Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sonesta Philadelphia Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,103 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sonesta Philadelphia Downtown
See the most recent reviews
Showing 1,023: English reviews
Archbald, Pennsylvania
Reviewed 15 February 2016 via mobile

Very clean. Centrally located in center city. The staff was exceptional. Check-in was easy. Valet parking was nice. Staff was very helpful from recommending restaurants to sightseeing. Would definitely stay again

 Report
Helpful?
Thank Roger K
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Roger, Thank you for an excellent review! We really appreciate your time in sharing your wonderful experience during your recent stay with us. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. Reading your review is really inspiring and I am sure the...

Reviewed 14 February 2016 via mobile

My room was great, very clean and roomy. The lobby and bar area are cold and unwelcoming, but the service was great. Parking was easy. I didn't eat the food so I cannot speak to that. I would recommed this hotel.

 Report
Helpful?
Thank hillarydi9
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Hillary, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and found it to be very clean and roomy! We strive to provide excellent service and a memorable experience unique to Philadelphia. Thank you again for your review and we hope you will return and stay with us again soon! -...

Clifton, New Jersey
Reviewed 12 February 2016

Altogether was a good experience. Valets are nice, checking in and out was simple, and the hotel is in a prime location. For the entire stay we walked everywhere we wanted to go. Check out time isn't too inconvenient and you're allowed to keep the car in the garage until 6pm, which was a big plus after we checked out.

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank 163julianr
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Thank you again for your review and we hope to host you again soon. – Jordan C.

Guadalajara
Reviewed 10 February 2016

When I was planning my trip to Philadelphia, I came across (by accident) with the Sonesta. I couldn't be more greatful!!!! It's THE BEST hotel that I have ever stayed! The beds are so comfortable, the rooms are big. I went on New Years Eve, they gave us champagne and pretzels for the kids! Congratulations to the staff and thank...

 Report
Helpful?
Thank PatyGN
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Paty, Thank you for an excellent detailed review! We really appreciate your time in sharing your wonderful experience during your stay with us on New Years. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. Reading your review is really inspiring and I...

Hamden, Connecticut
Reviewed 9 February 2016

Upon arriving we got into an altercation with the parking attendant. He was very impatient during the check in process and harassed us because there was a line. I'm not sure where we were supposed to put our car during check in. Parking was expensive....$50 per day. The hotel offered us two drinks in the lounge and upgraded Wi-Fi for...

 Report
Helpful?
1Thank 13LadyGee13
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are sorry about the parking experience. Our hotel neither owns nor manages the parking gargage but we do work closely the price is competitive to other downtown Philly hotels. However, it seems like our team did a good job at a "wow" to make up for it....

Boston, Massachusetts, Usa
Reviewed 9 February 2016

I had a very important business meeting in Philly. When I arrived the temperature was 10 degrees and I was quite sick. Dakiel, the front desk manager expressed concern about my health. The next thing I knew, hot tea and lemon arrived!!! This is an great example of "delighting" the customer.

 Report
Helpful?
Thank Klara S
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Klara, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Dakiel made such an impression and made your stay more enjoyable. I will make sure he is recognized for her outstanding service. We hope you feel better soon and thank you again for your 5 star review! - Jordan C.

Raleigh, North Carolina
Reviewed 8 February 2016

I was in Philly for a conference being held at the Sonesta and upon checking in there was drywall work being done in the lobby which is fine; upgrades are good. When I asked if the restaurant was open to grab a bite, the front desk agent said yes but there is a great place down the street!? I had...

 Report
Helpful?
1Thank Eric N
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Eric, Thank you for staying with us during your recent trip to Philadelphia, and for taking the time to write about your experience. Please know that I have alerted my Director of Housekeeping of your comments regarding the janitor polishing the floor so that we may continue to provide routine and preventive enhancements to our hotel. We apologize for...

Boston, Massachusetts
Reviewed 8 February 2016

This hotel offers a very convenient location in Center City. The rooms are fairly new and clean, and the beds are comfortable but a little on the soft side for me, but I still got a good nights sleep. I would stay here again on my next trip to Philly.

Review collected in partnership with Sonesta
 Report
Helpful?
Thank Joseph B
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to host you again soon. - Jordan C.

Dublin, Ireland
Reviewed 8 February 2016

From the time I arrived, David (reception) and the rest of the team were terrific. Friendly, efficient and helpful with wifi queries, restaurants, directions, umbrellas when it rained... The hotel itself was perfect for our meetings on Market Street. The rooms are a good size, very quiet and clean. There was no view. The little bar/restaurant is small and has...

 Report
Helpful?
Thank prosena
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed the hotels bar and restaurant! I will certainly pass along your kind words to David and the Art Bar team. We strive to provide excellent service and a memorable experience unique to Philadelphia. Also, please know we are opening our new in-house restaurant,...

Philadelphia
Reviewed 7 February 2016 via mobile

We had a great time. The front desk was very helpful when we had questions. They also gave us tickets to the Art museum after we said we may stop there for a little. The food was also very good and it got to the room in timely fashion. We will definitely be coming back.

 Report
Helpful?
Thank Darius C
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Darius, Thank you for an excellent detailed review! We really appreciate your time in sharing your wonderful experience during your recent stay with us. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. Reading your review is really inspiring and I am sure...

608 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (233)
Viewed
View from Room (10)
Viewed
Bathroom (26)
Viewed
Room/Suite (72)
Viewed
Dining (3)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (107)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Amenities (36)
Viewed
Club Junior King Suite (31)
Viewed
Club King City View Room (23)
Viewed
Deluxe Double Queen City View Room (24)
Viewed
Deluxe King City View Room (23)
Viewed
Junior King Suite (38)
Viewed
Pool (17)
Viewed
Presidential Suite (51)
Viewed
Dining (15)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
View from Room (3)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (10)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Other (43)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
Loews Philadelphia Hotel
#7 of 85 in Philadelphia
4,501 reviews
City Center West
Kimpton Hotel Palomar Philadelphia
The Windsor Suites
#6 of 85 in Philadelphia
1,257 reviews
Show Prices
Show Prices
Show Prices
City Center West
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
#9 of 85 in Philadelphia
3,152 reviews
City Center West
The Warwick Hotel Rittenhouse Square
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: RM717 - RM1,926 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Expedia, Sabre Hospitality Solutions, Booking.com, Orbitz, Travelocity, Hotels.com, Priceline and Cheap Tickets so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#8 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
27 questions
Ask a question
Mountain Top, Pennsylvania
5 months ago
Washington, Pennsylvania
over a year ago
over a year ago

See all questions (27)

Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Incl full closet w/ door, safe&big fridge. Bathroom incl in-shower dispensers; no plastic recycling necessary! Nice recycling bin in room:)”
  • Gorgeous 20th floor room with king bed. Photo is dark because sunlight closed down camera aperat
  • Immaculate bathroom!! In shower dispensers included shampoo, conditioner and bath gel.
  • Great bar and desk area. Photo is dark because sunlight closed down camera aperature.
  • 20th floor! :)
 of 5 bubbles SpiritBear11, 20 Mar 2017 | Read review
“Joy is available in the mornings and Kim is available at night. Call and talk to them!”
 of 5 bubbles toinetteg4, 17 Mar 2017 | Read review
“Don't stay here. You will pay a luxury price for a budget motel.”
 of 5 bubbles hmvacation, 6 Mar 2017 | Read review
“Beautiful rooms match the great lobby area!!!”
 of 5 bubbles DcBlessed, 6 Mar 2017 | Read review
“i used hotel tonight for booking my stay. i didn't get a bad room unlike how some hotels give when you use discount apps.”
 of 5 bubbles jefferyh212, 27 Feb 2017 | Read review
5 of 5