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The Westin Philadelphia

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Traveller (189)
Room & Suite (196)
Dining (18)
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“heavenly bed”(14 reviews)
“liberty place”(24 reviews)
“front desk”(96 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (650)
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636 results
Traveller rating
311
201
65
34
25
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Time of year
LanguageEnglish
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311
201
65
34
25
Show reviews that mention
All reviewsheavenly bedliberty placefront deskrittenhouse squarerain showermini barself parkingroom servicecentral locationcomfortable roomscenter cityshower headcity of brotherly lovethe entire staffbusiness tripfantastic locationfew blocks
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1 - 5 of 636 reviews
Reviewed 3 days ago via mobile

Stayed at the Westin over a weekend. The property is nice, but once you get into a room the niceness is less visible. The room itself is ok: comfortable bed, good quality sheets. The bathroom however is a different story. The toilet seat looks like...More

Thank BCTrav07
Response from Matt N, Manager at The Westin PhiladelphiaResponded 3 days ago

Dear BCTrav07, Thank you for taking the time to share feedback regarding your visit to The Westin Philadelphia. I am that your first impression of our property, bed, and linen was positive. However, I am terribly sorry that your experience was negatively impacted by the...More

Reviewed 1 week ago

I have been staying at the Westin on business for the last ~6 months. All their staff knows me at this time and every single time I stay there, the Westin staff will go the extra mile to make me feel at home. I have...More

Thank Jose Carlo G
Response from Matt N, Manager at The Westin PhiladelphiaResponded 1 week ago

Dear Jose Carlo G, Thank you for your for sharing your experience with others via tripadvisor. We appreciate your loyalty to our hotel and look forward to your continued visits. I will share your feedback with our team who I know will be pleased to...More

Reviewed 1 week ago via mobile

Just checked in today. Overall not wowed, but not disappointed. I called about 1-2 weeks in advance of my stay to request a high floor, quiet room, away from elevators. That was done. Check. The issue is that in the room next to me there...More

Thank taxi-la
Response from Matt N, Manager at The Westin PhiladelphiaResponded 1 week ago

Dear Taxi-la, Thank you for taking the time to share feedback regarding your visit to The Westin Philadelphia. I am happy to see that we were able to accommodate your request for a high floor away from an elevator. I apologize that the noise from...More

Reviewed 1 week ago via mobile

By far the worst travel , hotel , and customer service ever !!!! I booked the westin for a room for 3 adults. When i checked in at 330 they said my room had a king bed . Are you kidding me , justified 3...More

Thank skippysnippy
Response from Matt N, Manager at The Westin PhiladelphiaResponded 1 week ago

Dear Skippysnippy, Thank you for sharing your feedback regarding your recent visit to our hotel. I am very sorry that your experience was not as expected. In researching your reservation we found that your reservation had been guaranteed for a king bed. Unfortunately, the date...More

Reviewed 3 weeks ago via mobile

I stayed at the Westin due to its strategic location within the city Pros - business location was just steps away from hotel - very nice mix of activities steps away from the hotel - functional contemporary rooms - very reasonable price (for location and...More

1  Thank Tosincci
Response from Matt N, Manager at The Westin PhiladelphiaResponded 2 weeks ago

Dear Tosincci, Thank you for sharing your feedback regarding your recent visit. We appreciate your recommendation to other guests. Its also nice to see that you enjoyed several aspects of your visit including your room, location, available activities, and value. I hope we will have...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$180 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Centrally Located Hotel in Philadelphia
#8 Green Hotel in Philadelphia
#32 Business Hotel in Philadelphia
#12 Quiet Hotel in Philadelphia
#23 Classic Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$180 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Centrally Located Hotel in Philadelphia
#8 Green Hotel in Philadelphia
#32 Business Hotel in Philadelphia
#12 Quiet Hotel in Philadelphia
#23 Classic Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (189)
Room & Suite (196)
Dining (18)
Amenities (22)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Lia H
3 May 2018|
AnswerShow all 3 answers
Response from ahavay | Reviewed this property |
Hi - I am not sure where the car rental is but I think very close. Call the concierge they are extremely helpful. Thanks, Ann
1
Vote
Lia H
7 April 2018|
AnswerShow all 3 answers
Response from Matt N | Property representative |
Greetings Lia, We do not have a Salon onsite however, there are several close by. I would recommend Hair By Paul Labrecque at The Rittenhouse Spa. Kind Regards, Matt
1
Vote
wfdolan
29 January 2018|
AnswerShow all 9 answers
Response from Matt N | Property representative |
Greetings wfdolan, Our fantastic location is very close to an array of restaurants. Please contact our helpful team at The Westin and we would be happy to make suggestions based on your cuisine preference. Best Regards... More
1
Vote
Room Tips
"Choosing a room at higher floors will get you a better view of the city surroundings; they serve fruit in..."
Read review
"Try to get onto the Starwood guest floor"
Read review
"Ask for an upper room with a view. My room looked over the roof the atrium shops at Liberty Place"
Read review
"great location, very clean"
Read review
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