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Embassy Suites by Hilton Philadelphia - Center City

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Traveller (171)
Room & Suite (105)
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Overview
Hotel website
1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211 See on map
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Philadelphia - Center City
Special Offer: Double Points, Every Stay
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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618 results
Traveller rating
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All reviewsevening receptionfree happy houromelette stationlogan squareseparate bedroomfree breakfastbenjamin franklin parkwaycenter cityart museumhigher floorvalet parkingrooms are largecity viewlocation is greatyogurtkitchenettebarnes
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1 - 5 of 618 reviews
Reviewed 4 days ago via mobile

This hotel wasn't good value. The only advantage is the location. The rooms are large with a kitchenette but have a dark, gloomy feel. The smart lifts were infuriatingly inefficient and it took interminably long every time one had to use it. The breakfast area...More

Thank Ramdas P
Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center CityResponded yesterday

Thank you for providing your feedback. I sincerely apologize for the many issues you faced during your stay with us. We strive to exceed all guest expectations, and we are significantly disappointed when we fail. Rest assures that I have passed your comments onto higher...More

Hotel's Favourite
Reviewed 22 July 2018

I booked this hotel because of the brand, and only later read all negative reviews. Thought about cancelling but it was non refundable. Stayed here only one night of two booked. I had a great experience here so far. A big suite with 2 >50...More

1  Thank Yuri P
Response from Nicole N, Guest Relations Manager at Embassy Suites by Hilton Philadelphia - Center CityResponded 23 July 2018

Thank you for this positive review! We are so happy to hear that you had a pleasant overall experience. It's always a pleasure to know that our room accommodations and amenities exceed our guest's expectations. Thank you again for your feedback, we look forward to...More

Reviewed 5 days ago

Elevators and wait time were a big issue. Other then that, and a few maintenance issues, the room was nice. Very walk able to Independence Hall and surrounding area. Breakfast was nice, anything you wanted really, and cocktails in the lobby eased the pain of...More

Review collected in partnership with Embassy Suites Hotels
Thank valgal1010
Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center CityResponded yesterday

Thank you for your review. It is great to hear that you were able to experience our central location, bountiful breakfast, and complimentary Evening Reception. I apologize for the inconvenience you experienced regarding the elevators. We were under a modification during your visit that is...More

Reviewed 5 days ago

This hotel enjoys a good location on the Franklin Parkway. But it is an attempt to make a former rental building into a fully functioning hotel. The elevator service is quite poor and the breakfast service requires a trip to the facilities of an in...More

Review collected in partnership with Embassy Suites Hotels
Thank Michael W
Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center CityResponded yesterday

Thank you for providing a review of your recent stay. I am happy to hear that you enjoyed our centralized location, Made-to-Order breakfast, and helpful staff. I apologize for the inconvenience you experienced with the elevators. Fortunately, we have completed our elevator modification and all...More

Reviewed 6 days ago

Front Desk agent was very helpful. Called in advance to be sure suite was available for a 3:00pm check-in so that we could dress in time for a wedding close-by. Our suite was ready, comfortable and clean. Buffet breakfast was also good and staff was...More

Thank Kathy M
Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center CityResponded 5 days ago

Thank you for your great review! I am so glad to hear you had a great experience with our accommodating staff, beautiful rooms, and delicious breakfast. We are so pleased that you enjoyed your stay, and we hope to welcome you back in the not-too-distant...More

View more reviews
About
Description
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two ...More phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Air Conditioning
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
288
Price range
US$175 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Philadelphia
,
Philadelphia Embassy Suites
Location
United States > Pennsylvania > Philadelphia
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
288
Price range
US$175 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Philadelphia
,
Philadelphia Embassy Suites
Location
United States > Pennsylvania > Philadelphia
Photos
Traveller (171)
Room & Suite (105)
Dining (8)
Amenities (60)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Jessica B
15 June 2018|
AnswerShow all 5 answers
Response from KristinaDownSouth | Reviewed this property |
Can not use balcony, locked
1
Vote
Jessica B
15 June 2018|
AnswerShow all 2 answers
Response from yysuzanne | Reviewed this property |
I believe all the access doors have been locked. Also, unless the renovation is done, not enough elevators. Also breakfast not what you would expect from embassy suites. They bought the building and it doesn’t fit into... More
0
Votes
Jessica B
15 June 2018|
AnswerShow all 3 answers
Response from Kenneth J | Reviewed this property |
Not likely, my balcony was sealed and I was told they all were for safety of the occupants. Seemed odd to me
0
Votes
Room Tips
"Our room was right next to elevators, however, it was not noisy at all."
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"Lower number floor!!!!!"
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"Suggest staying on 3rd floor during August 2018 elevator renovation"
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"Higher floor"
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