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Crowne Plaza Philadelphia West

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Crowne Plaza Philadelphia West
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570 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Reviewed 2 days ago NEWvia mobile

I've stayed here four nights (consecutively) before the renovation and four nights (two nights stay, twice) after. When you compare the old to the new, the hotel looks great. They spruced up the lobby & the room (I personally like the bathroom barn door), the WiFi is ten times better, plus they added keyless entry. When you isolate the hotel,...

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Thank RenéShawn W
Reviewed 1 week ago

Stayed for the thanksgiving holiday and got a great room rate. We were a little off the cuff because of a last minute change of plan and needed something last minute. We were pleasantly surprised with the professional staff, clean rooms, and a good location. some of the hotel decor says "chain" but that's not necessarily a bad thing.

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Thank DrewL1975
New York City, New York
Reviewed 3 weeks ago

Here's everything that went wrong during my stay: 1. When I arrived, the room was freezing. A note on the table said I had to choose air conditioning or heat. I called the front desk and chose heat. A man arrived with a screwdriver and a ladder and opened up the ceiling to ensure that I could receive heat. 2....

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Thank travelinlady2014
Urmond, The Netherlands
Reviewed 30 October 2016

We had to search a bit to find this hotel, because of the name change. But when we found it, we were pleasantly surprised. The hotel looks great after the renovation, rooms are spacious and very well decorated. There are a few things they are finishing up, but no nuisance. Very nice service at the reception, helpful. They have a...

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1Thank Saskia-W
London, United Kingdom
Reviewed 29 October 2016 via mobile

When we arrived we were told we couldn't check in until 4pm!!! Due to a delay from housekeeping apparently. We waited around in the lobby for an hour and a half, no one came to tell us our room was ready. It was only by me going and asking reception if our room was ready that we were told we...

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Thank Pi-Anna-3
Buffalo, NY
Reviewed 7 October 2016

WE have a wonderful stay at this property. It was still a Crowne Plaza when we were there but has now changed to a Marriott property. The hotel is newly remodeled and very nice. The staff was wonderfully friendly. The room had a micro/fridge, the bed was very comfortable and the shower had nice, hot water. Jose will drive you...

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Thank FlyUsAway
Modena, New York
Reviewed 29 September 2016

I booked one night at the Crowne Plaza because of its close proximity to the Mann Center. I'm from out of town and was going to a concert. I also selected the Crowne Plaza because of their advertised spa tub and pool. They do not have a spa tub, and their pool wasn't open. They'd changed names to Courtyard Marriott...

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Thank plainlinda
Reviewed 27 September 2016 via mobile

Check in was.fast and easy!! Love the modern look of the room! Brand new king size pillow top bed!! Oh how i enjoyed it. Hotel is placed perfectly if you just want to spend it with your significant other Restaurants and shopping in walkind distance.

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Thank lutricia e
Novi, Michigan
Reviewed 27 September 2016

Finally--the renovations are complete. As this is the closest hotel to LaSalle University, we've been staying here for the past two years. Room renovations are very nice, television is wonderful--finally! I hate it when hotels have flat screen HD televisions but bring in analog signals. Not only is the TV and reception digital, it has internet access including Netflix--just bring...

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Thank PagodaMan
Reviewed 26 September 2016 via mobile

I had no idea the hotel changed names but I was pleasantly surprised because I viewed it as an upgrade. The Courtyard Marriott was clean, modern and comfortable and the staff were friendly. The check in process was a little slow but it was 4pm on a Saturday. The room (standard king) was nice and the bed was comfy. Parking...

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Thank Wcudanielle13

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo. ... more   less 

Additional Information about Crowne Plaza Philadelphia West

Address: 4010 City Ave, Philadelphia, PA 19131-1707
Region: United States > Pennsylvania > Philadelphia
Price Range: RM542 - RM969 (Based on Average Rates for a Standard Room)
Number of rooms: 337
Also Known As:
Crowne Plaza Philadelphia West Hotel Philadelphia
Philadelphia Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Philadelphia West staff and other travellers.
9 questions
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Liverpool, United Kingdom
Mercer Island, Washington
9 months ago
Oakton, Virginia
over a year ago

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Questions? Get answers from Crowne Plaza Philadelphia West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of hotel is the quietest.”
 of 5 bubbles FlyUsAway, 7 Oct 2016 | Read review
“Not recommended.”
 of 5 bubbles Mitswe, 18 Aug 2016 | Read review
“I frankly would stay in my car than to check in to this place.”
 of 5 bubbles V8658ENjoec, 5 Jul 2016 | Read review
“Stay elsewhere”
 of 5 bubbles bjfitz, 5 Jul 2016 | Read review
“Don't bother going till they are finished with construction”
 of 5 bubbles turkeyMiami, 20 Jun 2016 | Read review
5 of 5