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The Rittenhouse Hotel

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761 Reviews from our TripAdvisor Community

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East Lansing, Michigan
Reviewed yesterday NEWvia mobile

While I stay in a fair number of expensive hotels due to conferences and such, this is a rare find - one where the extra cost translates to much better service and a really special experience. The hotel has a feeling of history and is well maintained. Lovely views of the park if you are on that side. Rooms have...

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Thank MichTraveler8
Arlington, Virginia, United States
Reviewed 3 days ago NEW

We were upgraded to a spectacular suite when we checked in. The staff, from the doorman to the front desk to the bellmen and housekeeping staff, were friendly, welcoming and very service oriented. On subsequent encounters they remembered our names, why we were in Philadelphia and asked how we were enjoying our stay. We had lunch at Scarpetta (would recommend...

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Thank Jolie_BP
A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Was at an event at this hotel. Service was great as was food. Although it is surely an upscale feel, it does seem to need a little updating. Otherwise highly recommend. The location is absolutely fantastic.

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Thank A TripAdvisor Member
Marco M, General Manager at The Rittenhouse Hotel, responded to this review

Thank you very much for sharing your experience with us. We are so happy to hear that you enjoyed your event at the hotel. We just finished our ballroom and meeting pace renovation and have plans to extensively renovate our guestrooms later this year. The renovation will bring a more modern look and feel to our product. We hope to...

Pennsville, New Jersey
Reviewed 1 week ago

This is about our 5th trip to this hotel and Matt always makes sure we have an over the top escape. They are updating rooms which has made each trip very nice, overlook the park if you can it is a beautiful view, plus you can walk across the street and have many great restaurants. Room service is just ok...

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Thank hopeyoulike
Marco M, General Manager at The Rittenhouse Hotel, responded to this review

Dear hopeyoulike, Thank you for taking the time to review our hotel. I am delighted to hear that you frequent our hotel and that Matt ensures that you have a great stay. I am disappointed to read that our room service is just ok, as we strive to provide only the highest quality of food and service. Please feel free...

San Antonio, Texas
Reviewed 1 week ago

The hotel is in need of much TLC and the staff spent more time talking to each other than helping guests. I guess since the 4Seasons closed they believe they are its replacement and are charging accordingly without the facility or staff training.

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Thank C R
Matt N, Manager at The Rittenhouse Hotel, responded to this review

Dear C R, Thank you for your feedback. I am terribly sorry that you did not receive an experience consistent with our standards at The Rittenhouse. I would greatly appreciate the opportunity to discuss the details of your visit. In addition, I hope that you will give us the opportunity to show you we deliver a much better experience than...

New York City, New York
Reviewed 1 week ago

I wanted to love this place, but they treated me so poorly they will not get my business. I was really looking forward to staying a this hotel after having stayed at many other 4+star hotels in Philly. There was a mix-up with the online reservation and when I asked if they could just switch it from Friday to Saturday...

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2Thank art_traveler_13
Matt N, Manager at The Rittenhouse Hotel, responded to this review

Dear Art_traveler_13, Thank you for your feedback in regards to your booking process at The Rittenhouse. I apologize that you found our team to be unaccommodating and had challenges in seeking desired pricing. I have followed up with our team and will ensure that we are fair and consistent with our offerings. In addition, I would appreciate the opportunity to...

Great Barrington, Massachusetts
Reviewed 2 weeks ago

What a nice stay. Everyone was so helpful and attentive. A great trip was had by all. A very nice, if a bit pricey, breakfast and a wonderful gym and pool. Our room was comfortable and well-appointed. Recommend.

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Thank eustist
Marco M, General Manager at The Rittenhouse Hotel, responded to this review

Dear Eustist, Thank you for your review. I am pleased to hear that you had a nice stay. We pride ourselves on providing comfortable well-appointed rooms and exceptional service. We look forward to your next stay with us. Best regards, Marco Menzhausen Interim General Manager

Pennsylvania
Reviewed 3 weeks ago via mobile

We stayed overnight mid week.Great location in Center City close to shops,museums etc.Attentive but unobtrusive service from every member of staff,old world elegance and charm, comfort and attention to detail throughout.We has a suite overlooking the square; comfortable king bed,quality linens, nice touches like An Illy coffee maker, plenty of towels and Aqua Di Parma toiletries .I forgot my shaver...

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Thank sweetiesPennsylvania
Matt N, Manager at The Rittenhouse Hotel, responded to this review

Dear sweetiesPennsylvania, Thank you for your kind comments regarding your visit to The Rittenhouse. I am glad you enjoyed our service and attention to detail. We are very focused on providing high levels of service at all times. I will share your comments with our team who I know will be encouraged by your remarks. We look forward to your...

North Potomac
Reviewed 3 weeks ago

We decided on a quick getaway to The Rittenhouse Hotel for Valentines Day. The Rittenhouse offered a few packages which were excellent. Our package included free overnight parking, a certificate for two drinks in the bar, various coupons for entry to some local activities.It also included a $10. credit for UBER. And, because we're I Prefer members we also received...

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Thank Nancy M
Matt N, Manager at The Rittenhouse Hotel, responded to this review

Dear Nancy M., Thank you for choosing The Rittenhouse for your Valentine's getaway. I am happy to hear that you enjoyed one of our many great overnight packages. Thank you for also noting some of the amazing in room amenities we have to offer. We look forward to your next visit to The Rittenhouse. Best Regards, Matt

New York City, New York
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights on my first trip to Philly. Great location to explore the city. Easy to walk to cab/Uber anywhere. The hotel is very nice. The rooms are quite large. We had a nice city view. The shower was a bit temperamental in terms of temperature. But nice bathrooms. Enjoyed staying here. They have a nice bar...

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Thank USCKaboom
Matt N, Manager at The Rittenhouse Hotel, responded to this review

Dear USCKaboom, Thank you for your review of The Rittenhouse. I am glad that you enjoyed your oversize room and our live jazz on Saturday night. We now offer live Jazz Thursday, Friday, and Saturday nights which many of our guests and residents enjoy. I apologize for the challenges with your shower, our team will review and ensure it is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Lacroix at The Rittenhouse
Lacroix at The Rittenhouse
Cuisines: French, Contemporary
Mary Cassatt Tea Room
Mary Cassatt Tea Room
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Forbes Four Star Award winning Rittenhouse Hotel is rated one of the top hotels in the world as well as #1 hotel in Pennsylvania by Travel + Leisure. The Rittenhouse has an ideal location directly on Rittenhouse Square for business or pleasure. Guests may walk out with easy access to boutique shopping, restaurants and the Center City business district is just steps away. The guestrooms at the Rittenhouse are the largest in the city, the smallest measuring 450-600 square feet, with views of Rittenhouse Square or University City. Guests enjoy complimentary Wi-Fi, overnight shoe shine and newspaper delivery to their room. Lacroix at the Rittenhouse is one of the top restaurants in Philadelphia with panoramic views of Rittenhouse Square. Immerse yourself in an oasis of relaxation in Center City with a menu of massage and salon services, spa packages and fitness center at the Rittenhouse Spa, Salon & Health Club with hair by Paul Labrecque. ... more   less 

Additional Information about The Rittenhouse Hotel

Address: 210 West Rittenhouse Square, Philadelphia, PA 19103
Region: United States > Pennsylvania > Philadelphia
Price Range: RM1,445 - RM3,607 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Rittenhouse Hotel 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Rittenhouse Hotel Philadelphia
Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia
Hotel Style:
#1 Luxury Hotel in Philadelphia
#1 Spa Hotel in Philadelphia
#2 Romantic Hotel in Philadelphia
#2 Business Hotel in Philadelphia
#3 Family Hotel in Philadelphia
#7 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Rittenhouse Hotel staff and other travellers.
10 questions
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11 months ago
Wilmington, North Carolina
4 months ago
Newark, Delaware
6 months ago
Manhattan Beach, California
11 months ago
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from The Rittenhouse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel”
 of 5 bubbles 142cr, 13 Mar 2017 | Read review
“Ask for the key access rooms. Only 5 suites on the floor.”
 of 5 bubbles X7150AZfrankd, 15 Feb 2017 | Read review
“City and park views are equally pleasant. Luxury kings = junior suite; full suites are fabulous.”
  • Living room of suite
  • View from Room 700
 of 5 bubbles NiceNYer, 9 Feb 2017 | Read review
“We had a suite that adjoined to a king room. It was the perfect setup for our family (3 kids).”
 of 5 bubbles riley127, 3 Feb 2017 | Read review
“I believe all rooms face the park and have stunning views!”
 of 5 bubbles DBoyd0001, 15 Jan 2017 | Read review
5 of 5