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All reviewstwo bedroom suitefront desksized fridgekitchen areabutler blvdshort drivesofa bedmayo cliniccracker barrelgreat place to stayroom was spotlessnice roomshouse keepingup to dateshort staystaying at this hotelwould stay again
I travel to Jax for business often and always try to stay in the group of Hotels off Butler. I stayed there Dec. 19-21 for business and this was my first time in TownePlace and loved it. I stayed in the King Suite and loved...More
Thank Danielle M
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 2 weeks ago
Hey! Thank you so much for the awesome review. We really enjoyed having you stay with us, and we look forward to seeing you again. I will let Quinetta know you recognized her great work.
Happy New Year!
We came to Jacksonville, FL for medical reazons. My daughter would be at the Mayo Clinic for a month then she would join me for 3 months at the TownePlace Suites. The staff was warm and friebdly. The room was clean & always freshly stocked...More
1 Thank Tammy B
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 3 weeks ago
Good morning Tammy B. Thank you so much for the awesome 5 STAR review! We are very happy to hear you had a pleasant stay with us. Best wishes for you and your daughter in 2018.
It was a pleasure having you as our guests,...More
The title pretty much sums up my stay. The bathroom tub looks like it came out of a 20 year old trailer. I would be embarrassed if I were the owner of this hotel letting guests stay in rooms where the tubs look like that....More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 4 weeks ago
Good day and thank you for your candid feedback. I couldn't agree with you more...the tub in your room needs some major TLC. Thankfully, the hotel is under new management, and we are already in the process of getting that tub replaced. I am so...More
Was contact by housekeeping night before to change rooms to a double room suite to due to a plumbing issue. Upon arrival the hot water wasn’t working and the hotel was sold out. So was the actual issue the plumbing or they wanted to get...More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 1 December 2017
Good day and thank you for taking a moment to share feedback about your recent stay with us. I am sorry to hear you did not have a good stay. Marriott values you as a Rewards Members, so please allow me to clarify a few...More
The location and room were great, and their breakfast is outstanding...but the best was the front desk service. Our cat began having seizures when we reached our room after check in. I called the front desk and Steve quickly found the information for the closest...More
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 23 October 2017
Good day to you and your awesome cat! I am very glad to hear your furry friend is ok and that you had a pleasant stay with us. Hopefully, you will not have any more emergencies during your current travels.
It was a pleasure having...More