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TownePlace Suites Jacksonville Butler Boulevard

208 reviews
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Traveller (66)
Room & Suite (39)
Dining (9)
Overview
  • Excellent42%
  • Very good30%
  • Average13%
  • Poor10%
  • Terrible5%
Travellers talk about
“front desk”(30 reviews)
“sized fridge”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (208)Write a Review
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82
59
29
22
11
Show reviews that mention
All reviewstwo bedroom suitefront desksized fridgekitchen areabutler blvdshort drivesofa bedmayo cliniccracker barrelgreat place to stayroom was spotlessnice roomshouse keepingup to dateshort staystaying at this hotelwould stay again
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1 - 5 of 203 reviews
Reviewed 2 weeks ago

I travel to Jax for business often and always try to stay in the group of Hotels off Butler. I stayed there Dec. 19-21 for business and this was my first time in TownePlace and loved it. I stayed in the King Suite and loved...More

Thank Danielle M
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 2 weeks ago

Hey! Thank you so much for the awesome review. We really enjoyed having you stay with us, and we look forward to seeing you again. I will let Quinetta know you recognized her great work. Happy New Year! Jim Forney General Manager TownePlace Suites

Reviewed 4 weeks ago via mobile

We came to Jacksonville, FL for medical reazons. My daughter would be at the Mayo Clinic for a month then she would join me for 3 months at the TownePlace Suites. The staff was warm and friebdly. The room was clean & always freshly stocked...More

1  Thank Tammy B
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 3 weeks ago

Good morning Tammy B. Thank you so much for the awesome 5 STAR review! We are very happy to hear you had a pleasant stay with us. Best wishes for you and your daughter in 2018. It was a pleasure having you as our guests,...More

Reviewed 4 weeks ago via mobile

The title pretty much sums up my stay. The bathroom tub looks like it came out of a 20 year old trailer. I would be embarrassed if I were the owner of this hotel letting guests stay in rooms where the tubs look like that....More

Thank PAB111111
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 4 weeks ago

Good day and thank you for your candid feedback. I couldn't agree with you more...the tub in your room needs some major TLC. Thankfully, the hotel is under new management, and we are already in the process of getting that tub replaced. I am so...More

Reviewed 30 November 2017 via mobile

Was contact by housekeeping night before to change rooms to a double room suite to due to a plumbing issue. Upon arrival the hot water wasn’t working and the hotel was sold out. So was the actual issue the plumbing or they wanted to get...More

Thank AF5612
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 1 December 2017

Good day and thank you for taking a moment to share feedback about your recent stay with us. I am sorry to hear you did not have a good stay. Marriott values you as a Rewards Members, so please allow me to clarify a few...More

Reviewed 20 October 2017

The location and room were great, and their breakfast is outstanding...but the best was the front desk service. Our cat began having seizures when we reached our room after check in. I called the front desk and Steve quickly found the information for the closest...More

Thank l0rraine2017
Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 23 October 2017

Good day to you and your awesome cat! I am very glad to hear your furry friend is ok and that you had a pleasant stay with us. Hopefully, you will not have any more emergencies during your current travels. It was a pleasure having...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (39)
Dining (9)
Pool & Beach (1)
Hotel & Grounds (40)
Bathroom (6)
Questions & Answers
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Adriana P
12 September 2017|
Answer
Response from Jim F | Property representative |
Please call the hotel at 904-296-1661 and ask for Carrie. Thank you!
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Room Tips
"hotel is pet friendly we would not know it until we saw someone walking her dog. So this maybe a plus to..."
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"Not 207, Maybe pick a room in a different hotel"
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"It given an upper level room take it the elevators a pretty Big there is room for 5 or more with bags"
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"Off the busy streets so all rooms seemed to be quiet."
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