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    Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454
    +1 877-432-9997
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    04/02/2018 05/02/2018
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    US$90
    US$85
    SAVE US$5
    US$90
    US$85
    Traveller (42)
    Room & Suite (12)
    Dining (2)
    Overview
    • Excellent9%
    • Very good11%
    • Average14%
    • Poor15%
    • Terrible51%
    16 Nov 2017
    “Don’t think I’ll stay again.”
    7 Aug 2017
    “Disappointing”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (113)
    There are newer reviews for Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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    11 - 15 of 109 reviews

    Reviewed 14 July 2017

    The grounds, location, and ease of moving around town is great, however the inside of the rooms seem dark and the bathroom although obviously clean the tub needed replacing/refinishing due to enamel missing in bottom of tub. This location has direct outside access which is...More

    Review collected in partnership with Extended Stay
    Thank Patricia S
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 15 July 2017

    Patricia, thank you for reviewing your stay. We are happy you liked our location, but we also appreciate your observations for our room and truly regret the inconvenience caused. We appreciate your comments as they will only help us improve. We hope you will give...More

    Reviewed 10 July 2017

    I've stayed in this hotel for the past three years. Whatever changed from last year to this year I don't know but the cleanliness has diminished tremendously. The roaches were an absolute nuisance. I will not be staying at this hotel againMore

    Review collected in partnership with Extended Stay
    Thank W7040LYjasons
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 11 July 2017

    Jason, thank you for being loyal towards our hotel. Please accept our apology for not living up to your expectation and for the cleanliness issues you encountered here. I have shared your concerns with the housekeeping team and pest control company to check and treat...More

    Reviewed 7 July 2017

    I was by myself for a short weekend stay (2 nights) and the room was small but very well equipped with a full kitchen and sleeping area. All was clean and neat. The only one thing was it was extremely hot in the room at...More

    Review collected in partnership with Extended Stay
    Thank nathanmS5024SK
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 8 July 2017

    Thank you for being our guest at Extended Stay America - Jacksonville - Southside - St. Johns Towne Center. We are glad to know you were comfortable in your room and had a pleasant time with us. We hope you will make us your home...More

    Reviewed 6 July 2017

    We needed to stay at a hotel for 11 days while waiting on closing at our new home so we got this hotel. Me,my husband and 4 year old daughter. Room was dirty,sheets and room stank of smoke,and found drunk and druged woman on the...More

    Review collected in partnership with Extended Stay
    Thank usnesp
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 7 July 2017

    Thank you for your recent stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, our front desk is always available to assist with any questions or concerns to ensure...More

    Reviewed 27 June 2017

    The room was not very clean ,clothes and food was left and the room from another guess. The staff was friendly but the room could have been much better!!! Seems like they were in a rush,! Wouldn't stay againMore

    Review collected in partnership with Extended Stay
    Thank jamesgA2820TP
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 28 June 2017

    Thank you for being our guest. We sincerely apologize for the housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that, I regret the inconvenience it caused. We can...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$75 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Extended Stay, Travelocity, Orbitz, getaroom.com and Cancelon so you can book your Extended Stay America - Jacksonville - Southside - St. Johns Towne Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Homestead Studio Suites Jacksonville - Southside - St. Johns Towne Hotel
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    Traveller (42)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (32)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    vatson
    4 November 2015|
    Answer
    Response from Jeanette B | Reviewed this property |
    I am not sure when it was last renovated, but it is in extreme need of renovation at this time.
    0
    Votes
    Milton H
    26 November 2014|
    AnswerShow all 2 answers
    Response from princellp | Reviewed this property |
    Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
    0
    Votes
    Room Tips
    "Rooms in the corner and you can park in front of your door."
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    "Don't Do It."
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    "Ground floor main building is always best."
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    "View the room before accepting at check-in."
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