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Holiday Inn Express & Suites Jacksonville - Blount Island

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Holiday Inn Express & Suites Jacksonville - Blount Island
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269 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Grand Rapids, Michigan
Reviewed 2 weeks ago

I am very disappointed in our stay. We had a friendly initial greeting but the next morning, we got our checkout bill saying we were only staying for one night (we had booked two). The front desk was not helpful in getting this figured out for us and we ended up having to move rooms after the first night. They...

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Thank Alexandra M
Reviewed 2 weeks ago via mobile

We chose the Holiday Inn Express and Suites for a brief (2 day) stay before a cruise. The rooms are large and comfortable. The hotel offers a decent breakfast. On the first morning here they had scrambled eggs, biscuits and gravy, fruit, pancakes, cereal, and cinnamon rolls. The front desk staff were friendly and helpful when we were asking for...

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Thank Janet R
Fort Wayne
Reviewed 9 March 2017 via mobile

My last review of this place was last year and I decided I wouldn't stay here again. Somehow, they tend to have the lowest rate so I had to check in based on company policy. It was the same experience....actually worse. The front desk woman was very nice but she gave me a key to a room that had people...

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Helpful?
Thank Kelly R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Dear Kelly R, Thank you for choosing us for your travel needs whenever you're in the area. I'm sorry to learn that you had a negative experience again because of the incident with being given a room key for an already occupied room. Also, it is regretful to know that the cleanliness of your room wasn't at par with your...

New Port Richey, Florida
Reviewed 9 March 2017

Holiday Inn Express is our "go to". First time at the Blount Island location. Great room as usual. Friendly staff, clean comfortable room, great free breakfast, reasonable price. How can you go wrong. This location was just off the highway, not stuck in the middle of the city. We stayed two nights and the only issue was that the bathroom...

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Thank John T
Reviewed 13 February 2017 via mobile

I was in awe at how clean and comfortable this hotel was. I have allergies so I notice dust very easily and I found minimal in my room, truly fantastic. I travel often and will definitely stay here again. Hotel staff was very helpful and considerate to my requests, true hospitality.

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Helpful?
Thank Poppy R
Management response:

Poppy R, We would like to thank you for staying at our hotel during your recent visit to Jacksonville and your kind words about our hotel. We hope to see you again soon!!

macon, ga
Reviewed 12 February 2017

We had 3 rooms for a one night stay. I love holiday inn hotels. The beds are always comfortable and I am picky about beds. Breakfast is just like any other complimentary ones. The staff was very friendly. Only a few minutes down the road to the cruise port.

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Thank ttweety75
Reviewed 9 February 2017 via mobile

I had made reservations and check in was uneventful. I had stayed three nights. My room was clean and comfortable, except for the a/c. When the compressor would run, it made a loud vibration noise. I talked to the maintenance person and he said that he would look at it later. Unfortunately he was not able to get to it...

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Thank Geocacher48
Tampa, Florida
Reviewed 5 February 2017 via mobile

Nice hotel, but likely won't stay here again. Very quick check-in and the lady at the front desk was very accommodating and was able to get us checked in early. That is the only good thing I can say about the service. Our other interactions with the front desk were horrible. Tried to get an extra blanket one night and...

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2Thank Twtrd55
Management response:

Twtrd55, I am very sorry to hear that our hotel did not live up to is promise of delivering Great Hotels Guests Love. We strive every day to deliver a consistent product to our guest and we have failed in this instance. I have addressed your concerns with the staff and hope that you give us another opportunity to deliver...

Yuma
Reviewed 29 January 2017 via mobile

Stayed on a recent business trip. The hotel has a good breakfast and the room was nice. Friendly hotel staff. Would stay again. Not much in the area as far as food goes but there's a Wendy's next door.

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1Thank Michael A
Management response:

Michael, We are glad to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

Birmingham, Alabama
Reviewed 18 January 2017 via mobile

This was a super nice hotel. The check in and check out was super quick and easy!! My room was standard size but the beds were awesome! They even had Bath & Bodyworks as their hotel freebies for soap and lotion. How kool was that! Just beware the washer and dryer is 3.50 each but you can get change at...

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Helpful?
Thank Nicole S
Management response:

Nicole S, Thank you so much for staying with us during your recent trip to Jacksonville, Florida, we look forward to seeing you again soon.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
We are ideally situated just off Route 9A near the picturesque St. Johns River, Jaxport Cruise Ship Terminal and the Jacksonville Airport. As the closest hotel to the Jaxport Carnival Cruise Ship Terminal, our accommodations are the perfect choice for cruise ship travelers.. Our J hotel is minutes from downtown Jacksonville and area attractions like Anheuser-Busch Brewery, Jacksonville Zoo, Kinsley Plantation and Jacksonville Landing. We are just 11 miles from the beautiful Jacksonville Beach.Corporate travelers also find our hotel's location in Jacksonville to be ideal. Trapac, Jacksonville Electric Authority, Atlantic Marine Shipyard and Dry Dock are just a few of the nearby businesses, and we are just 15 miles from the Mayo Clinic. Staying productive has never been easier with the Business Center and free Wi-Fi access. And, we have a 644-sq-ft meeting room that can seat up to 30 people.When staying at this Jacksonville, Florida hotel, you can expect a comfortable stay and great amenities, such as the free, hot breakfast bar, a fitness center, outdoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express & Suites Jacksonville - Blount Island

Address: 10148 New Berlin Rd, Jacksonville, FL 32226
Region: United States > Florida > Jacksonville
Price Range: RM480 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville - Blount Island 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Jacksonville - Blount Island Hotel Jacksonville
Holiday Inn Express And Suites Jacksonville - Blount Island
Hotel Style:
#21 Business Hotel in Jacksonville
#30 Romantic Hotel in Jacksonville
#32 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Jacksonville - Blount Island staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express & Suites Jacksonville - Blount Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the front away from the highway.”
cityglow, 31 Jan 2016 | Read review
“avoid the hotel and stay somewhere else”
daytripperSoCal, 2 Jan 2016 | Read review
“If with kids get a king room with sleeper sofa bed like room 323.”
tobytovar, 6 Jun 2015 | Read review
“First floor room. If you have to stay on the 2nd or 3rd floor, get a room at the end of the hall so you aren't held captive by the every-five-minutes elevator.”
Richard-in-FL, 27 Apr 2015 | Read review
“Close to Carnival Cruise port and Jacksonville Zoo”
189lupitai, 5 Apr 2015 | Read review
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