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I have stayed at this hotel a couple of times and plan to stay again soon. I love the size of the room, the large stand up shower with great products, and comfortable beds. The best part is that it is dog friendly and no...More
My husband and I stayed at this property for our anniversary weekend getaway for two nights. Due to my own poor planning, my flight arrived at 10:30am, 7 hours ahead of my husband. I had been traveling since 2am and intended to just snooze on...More
1 Thank MelJPoffel
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 3 March 2018
Thank you for choosing to stay at the Aloft Jacksonville Airport and for sharing this review. Happy belated anniversary to you and your husband. We are thrilled to have played a small part in your celebration. Thank you for the kind words regarding...More
Lobby and bar functional and open. Rooms the same but getting old. Some public spaces need revamp; halls and elevator. Easy in and out with hotel shuttle to airport and good desk space in the room. Bar is open late.More
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded yesterday
Thank you for sharing this review and for choosing to stay at the Aloft Jacksonville Airport recently. We appreciate your business and feedback.
Earlier this year, the Aloft was sold and the new ownership is very excited about making immediate changes at the...More
Well I stayed here last night and once last week and really wanted to rate this property higher then a two. First the staff members are great very friendly and helpful that’s the main reason I’m not rating it a one. The property is old...More
3 Thank antgat15
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 1 week ago
We would like to thank you for taking the time to review a recent stay at the Aloft Jacksonville Airport and for your loyalty to SPG as a Platinum member. As General Manager, I want to personally apologize to you for what you...More
We stayed here before a few years ago and the hotel was great. We decided to stay here again as a pit stop on the way to Orlando. The hotel looked like it could use some maintenance. It wasn't the cleanest hotel and you can...More
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 2 weeks ago
Thank you for providing us with feedback regarding your most recent stay with us. Your satisfaction, feedback and loyalty are very important to our hotel.
As General Manager, I am very concerned to hear that you did not enjoy the recent stay and...More