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Four Points by Sheraton Jacksonville Baymeadows

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310 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Reviewed yesterday NEW

As a platinum (reoccurring) SPG guest, I've had the opportunity to travel the country for work and have experienced a number of different Starwood properties while on the go. While the hotels and guest rooms typically remain the same, the guest services and experience always is different. My family and I decided to stay here at the Four Points Sheraton...

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Helpful?
Thank Britt S
Reviewed 2 days ago NEW

Tucked behind a Waffle House on Baymeadows Road in Jacksonville is the Sheraton Four Points. The hotel seems relatively new and has ample complimentary parking in the back. Check-in was friendly and efficient, however, I would comment that the receptionists should try to dress a little more professionally rather than casual. The lobby area is very nice and has a...

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Helpful?
Thank Marde L
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Marde L, Thank you for your review. We are excited for you come back and stay with us, as all front desk employees received new uniforms this month! I'm not sure who checked you in or what they were wearing that was casual, but we do have 2 pregnant guest service agents, and they are permitted to wear different...

Cologne, Germany
Reviewed 3 days ago NEW

When Aircondition was off, room smelled modly. No Upgrade for SPG Platinum-members. I was told they dont have other rooms. In comparing with other 4 Points by Sheraton this Hotel looses by far.We stayed 3 nights and dont think we come back.

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Helpful?
1Thank manfredlock
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Manfredlock, Thank you for posting a review on our hotel. The Four Points by Sheraton Baymeadows is a select service hotel, which may be smaller than what you're used to. We don't have suites to upgrade our Platinum Members, so instead we give all Gold & Platinum members bonus points and free cooked to order American Breakfast for 2...

Bluefield, Virginia
Reviewed 2 weeks ago

Great place to stay---restaurants---shopping---Staff is excellent---Rooms are comfortable---Breakfast is very good. We have stayed here many times on our way North or South. The shopping mall is only 5 or10 minutes away.

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Helpful?
Thank JJCJ2013
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear JJCJ2013, Thank you for your continued loyalty to our hotel and staff. We appreciate your repeat stays on your travels. Looking forward to seeing you again soon! Happy Holidays!

Jacksonville, Florida
Reviewed 1 November 2016

Everyone, including the cleaners, the bar keep, and the lobbyists, were the most hospitable. I even met the manager who made it clear that customer satisfaction was his top priority. Shout out to the lobbyists for their attentiveness; I don't think the phone rang one full ring before the lobbyist would pick up the phone. Everything was very clean and...

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Helpful?
Thank khorn001
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Khorn001, Thank you for the "shout out" to our staff! We all love reading reviews about how we've impacted our guests' stays. We hope to see you return to Jacksonville soon!

Reviewed 20 October 2016 via mobile

From hospitality to comfortability, this Hotel was by far my best stay! Not only did the staff treat us with the utmost respect, but they are also very friendly and personable! The building's architecture, along with the interior designing of this Hotel is most definitely a sight to see! Overall, the hospitality, amazing service, and care provided within Four Points...

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Helpful?
Thank Jakelyn C
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Jakelyn C, Thank you for your recommendations. We're thrilled to read that you have earmarked our hotel as your preferred location in Jacksonville. This year we are updating various features of the hotel in order to stay ahead of the game in comfort and design. The staff and I hope that you'll be returning shortly to experience the exciting...

Fort Walton Beach, Florida
Reviewed 16 October 2016

Staff was very nice and the hotel was spotless and beautiful. Special credit to the housekeeping staff. No shortcuts on cleaning. The entire facility including room was sparkling clean. The only complaint was that the walls were a little thin. I could hear the guy in the next room talking on the phone. It wasn't terrible, just something I noticed....

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Helpful?
Thank sjoefl01
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear sjoefl01, It's good to hear from you! I hope all is well with your daughter and you had a safe trip back home. Thank you for your glowing review. The housekeeping staff have one of the hardest jobs in the industry, so it's great to read appreciation for their efforts. Being recognized, is an accomplishment we all enjoy. I'm...

Rahway, New Jersey
Reviewed 14 October 2016

Excellent the hotel staff AMAZING very attentive to my needs and superseded all my expectations! Staff was very nice and took care of me like royalty the hotel manager sam was very friendly and you can tell that he cares about all his guest. the chef at the kitchen made the best eggs and the cleaning lady olga I cannot...

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Helpful?
Thank betsym112
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear betsym112, Thank you for recognizing the staff by name! I care very much for my employee and am very proud of their dedication and achievements. Since you were attentive enough to know us all by name, I can tell you also think the world of our team! We hope you return very soon!

Jupiter, Florida
Reviewed 13 October 2016

Had reservation at different hotel, when got to the hotel did not feel like staying there, hurricane Matthew just went through so most of the hotels were all booked-We spoke to Carrie Gould at this Sheraton and told her our situation. She was the only hotel out of 20 of the other hotels that did something for us. She gave...

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Helpful?
Thank reginajulie952
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear reginajulie952, I am happy to read that Carrie turned your trip around and was able to make your stay with us so special and memorable. I encourage everyone on our team to react as they would like someone to assist them if they were in that situation and it seems like Carrie has really encompassed that goal. We would...

Jacksonville, Florida
Reviewed 11 October 2016

Sam Patel, owner, and his entire crew, took us in and made us feel at home when we had to evacuate during Hurricane Matthew. They took pity on us and even let us keep our dog with us during this literal life and death event. The hotel was bright and pleasant and the accommodations were very comfortable. The beds and...

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Helpful?
Thank Jayne E
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Jayne E, Thank you for your review. The staff and I really appreciate hearing from our guests. In a time like last weekend, when the hurricane was creating chaos in Jacksonville, I must say the staff really made me proud. We've never been busier than we were during this weather event and the staff who could make it in...

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Near Four Points by Sheraton Jacksonville Baymeadows

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Four Points by Sheraton Jacksonville Baymeadows is located near FL area attractions, businesses, and beaches. We have free high speed internet access, a meeting room, and delectable dining options. ... more   less 

Additional Information about Four Points by Sheraton Jacksonville Baymeadows

Address: 8520 Baymeadows Rd, Jacksonville, FL 32256-7422
Region: United States > Florida > Jacksonville
Price Range: RM452 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Jacksonville Baymeadows 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
4 Points By Sheraton Jacksonville Baymeadows
Four Points By Sheraton Jacksonville Baymeadows Hotel Jacksonville
Hotel Style:
#5 Romantic Hotel in Jacksonville
#7 Business Hotel in Jacksonville
#23 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Jacksonville Baymeadows staff and other travellers.
2 questions
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over a year ago
Winston Salem, North Carolina
over a year ago

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Questions? Get answers from Four Points by Sheraton Jacksonville Baymeadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't see anything that I would suggest about a particular room.”
 of 5 bubbles sjoefl01, 16 Oct 2016 | Read review
“My room was Perfect! ”
 of 5 bubbles betsym112, 14 Oct 2016 | Read review
“If you get a no from somebody, ask for a manager at the hotel before you give up”
 of 5 bubbles reginajulie952, 13 Oct 2016 | Read review
“The microwave was in the breakfast area on the first floor. A bonus for Waffle House and DD fans - across the parking lot.”
 of 5 bubbles JayneE988, 10 Oct 2016 | Read review
“All rooms are great!”
 of 5 bubbles 889sharrig, 9 Oct 2016 | Read review
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