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Jacksonville Plaza Hotel & Suites

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Jacksonville Plaza Hotel & Suites
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583 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Reviewed 4 March 2017 via mobile

Decent place to stay, price was not bad and it was quiet for the most part. Seemed to be in a safe area of Jacksonville. Close to interstate and easy to get to. Will stay here again if in Jacksonville, Florida.

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Helpful?
1Thank Susan L
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Susan L, We appreciate your review and look forward to seeing you here again at the Jacksonville Plaza Hotel!

Bombay, New York
Reviewed 28 February 2017 via mobile

We stayed while enroute to the Florida Keys. We wanted a clean, quiet, reasonably priced place to sleep and this hotel filled the need. It is very easy to access from I-95. It's also very close to the airport, if that's a consideration. The room was small and dated, but clean and comfortable. There was a microwave and mini refrigerator,...

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Helpful?
1Thank CCS55
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear CCS55, Thank you for taking the time to submit your review based off your recent stay with us here at the Jacksonville Plaza Hotel. We strive to provide our guests with a clean and comfortable accommodation and are glad to see we have achieved this with you! We are currently in the process of making improvements, so we hope...

Reviewed 25 February 2017 via mobile

Clean, comfortable, friendly, restaurants nearby, shopping short ride away. Great place for pre-cruise stays. Staff very warm and friendly. Transportation from airport. Breakfast quite nice. Coffee always available.

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Helpful?
1Thank Doris S
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Doris S, Thank you for taking your time and submitting your review! We are very pleased that you found our location convenient being near plenty of restaurants and stores. We thank you for your business and look forward to seeing you again here at the Jacksonville plaza Hotel!

Dublin, Georgia
Reviewed 25 February 2017 via mobile

First time here. Wasn't certain about the stay, but was very impressed. Great check in with a friendly and professional staff. Slightly older property. Breakfast was lacking, but the other amenities were great. Wifi, fridge, and micro. Airport shuttle. For $71 , you can't beat it.

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Helpful?
1Thank CobaltConnection
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear CobaltConnection, Thank you for submitting your review, we appreciate all feedback. We are pleased to see that we provided a clean and comfortable accommodation for you on your stay here with us at the Jacksonville Plaza Hotel. Again thank you and safe travels!

Mumbai
Reviewed 14 February 2017 via mobile

I don't understand what people are complaining about. If you expected the Hilton go there. This hotel offers great service and the price point was perfect for what we were looking for. The rooms are small, but who cares! We were there just to sleep and be off for our day ahead. Everyone working was friendly, the rooms are clean,...

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Helpful?
1Thank V R
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear VR, Thank you for your review, we are very pleased to hear that your stay with us here at the Jacksonville Plaza Hotel was satisfactory. We thank you for your patronage!

Reviewed 9 February 2017 via mobile

The room had great amenities, such as fridge and microwave. Didnt try the heat, but the ac cooled quickly. They even had a coffee maker with coffee packs & a nice tv. Bathroom was nice too, though as someone mentioned tub & shower run at the same time, but that posed no problems. Everything was very clean and tidy. Blonde...

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Helpful?
1Thank Katherin B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Katherin B, We'd like to thank you for taking the time to submit your review based off your stay with us here at the Jacksonville Plaza Hotel. We appreciate the details you included in that it could help a potential guest with any questions they may have regarding what to expect at our Hotel and about the surrounding area....

Reviewed 6 February 2017 via mobile

The air didn't work. It was 47deg outside and 80 in my room couldn't open the window because there wasn't a screen. Shower didn't work stuck half way between shower and tub. So tub filled very quickly and I was still rinsing my hair. Tried to get moved took 4 hrs and the manager Amber Brown decided that it was...

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Helpful?
2Thank Barbara C
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear barbara52899, It is unfortunate to see that your stay with us was not a good experience. We do apologize for any inconvenience that occurred during your stay. However based on our records we do show that the tub was fixed and that no communication was made on your first night stay regarding any other issues you may have had....

Istanbul, Turkey
Reviewed 31 January 2017

It is clean and comfortable hotel. It is close to Jacksonville airport. There are places to eat and drink in walking distance around hotel. It has a good shuttle service. You will love this budget hotel. Internet is not bad. Free tea or coffee in the lobby round o'clock.

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Helpful?
Thank Cem Ü
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Cem Ü Thank you for staying at the Jacksonville Plaza Hotel! We appreciate you taking the time to submit your review and are pleased to see that you enjoyed your stay with us. Thank you once more!

McCaysville, Georgia
Reviewed 30 January 2017

We were very comfortable for our 1 night stay before our cruise. Beds were soft and room was clean. Check in was very easy. Only downside was the very small area for breakfast. We had a great night stay. Next morning we have a shuttle to the cruise port set for 12:30 we go down at 11:00 ( checkout time)...

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Helpful?
Thank Nola K
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Nola K, We appreciate you taking the time to submit your review! We are pleased to see that you took advantage of our sail and save package and that your overall stay with us was a satisfying experience. We do apologize about the mix up on the shuttle times, the port has recently done some changes on the times...

West palm Beach, FL
Reviewed 19 January 2017

Room was size of large walk in closet but adequately furnished. About all one needs for an over night stay. Mattress most uncomfortable. Felt like we were sleeping on gravel. Pillows small and hard as rocks. Morning coffee in room offered no choice. Decaf only. Most upsetting item though was condition of sheets. They did not appear to have been...

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Helpful?
Thank WarrenandJeanne

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Region: United States > Florida > Jacksonville
Price Range: RM335 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#5 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Plaza Hotel & Suites staff and other travellers.
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Questions? Get answers from Jacksonville Plaza Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not suitable for family and definitely not for what you pay for”
bonniebF3661HQ, 7 Apr 2017 | Read review
“don't stay on the ground floor if you don't want to hear people walk around above your head”
JoeAntwerp, 10 Mar 2017 | Read review
“Pot luck is a good method.”
bristol411, 7 Mar 2017 | Read review
“It's a budget hotel. I won't suggest an extended stay here. It's for quick stops and short stays”
chucko855, 5 Mar 2017 | Read review
“Only saw room we were given”
WarrenandJeanne, 19 Jan 2017 | Read review
5 of 5