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Jacksonville Plaza Hotel & Suites

Expedia.comUS$65*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$93*
US$65*
US$75*
US$93*
US$65*
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Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
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583 Reviews from our TripAdvisor Community

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There are newer reviews for Jacksonville Plaza Hotel & Suites
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Showing 556: English reviews
Reviewed 15 August 2015 via mobile

My husband and I stayed overnight prior to our cruise. What enticed was was the price, free airport shuttle, and shuttle to the cruise terminal (additional fee). We noticed a very strong smoke smell from our original room so we brought it to the attention of the front desk. They graciously upgraded us to a suite. Besides the scuff marks,...

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Helpful?
2Thank Nialani G
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Nialani G, We'd like to thank you for taking the time to submit a review based on your stay with us here at the Jacksonville Plaza Hotel. We are very pleased to hear not only were you mostly satisfied with your stay, but that one of our staff members were an added asset. We have a wonderful staff here...

Flagstaff
Reviewed 15 August 2015 via mobile

Stayed here the night before a carnival cruise, great they had an airport shuttle (24hours) and offered transportation to the port, do jot use uber as they are not licensed to drop off there. Breakfast was good, coffee and cereal and bagels, very nice and helpful front desk and close enough to walk to some restaurants. Booked based upon tripadvisor...

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Helpful?
1Thank William M
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear William M, We greatly appreciate you taking the time to post a review based on your stay with us and also that you were satisfied with our amenities and location. We thank you for your business and look forward to accommodating you again in the future, safe travels and thank you once more!

Baltimore, Maryland
Reviewed 14 August 2015

We recently stayed here overnight. The outside is very nice and clean. The lobby area is also very nice and neat. The decor throught the entire hotel is great. We were greeted at the front desk by a very nice young lady. We had a few questions about local dining and she was very helpful. Our room was very nice...

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Helpful?
1Thank Htink
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Htink, Thank you very much for such a nice review, we are so delighted to hear that your stay with us was an excellent one and that our staff were able to be an added asset. We have a wonderful staff here that enjoy providing excellent customer service and helping our guest's out as much as they can. Once...

Peoria
Reviewed 9 August 2015

We had a group of 26 stay overnight prior to our cruise. The staff was very friendly and accomodating. The rooms are clean, comfortable and fair for the price paid. It is not a 5 star hotel- but does not claim to be one. There is a good continental breakfast and many stores and restaurants close by. It is about...

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Helpful?
2Thank Rachel F
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Rachel F, Thank you for your review, it is nice to see that our guest's are satisfied with their stay here at the Jacksonville Plaza hotel. Our main goal is to provide a clean and comfortable accommodation and we are pleased that we achieved this with you on your stay. Thank you once more and look forward to accommodating...

East Stroudsburg, Pennsylvania
Reviewed 9 August 2015

We just came home from Jacksonville and we stayed here for 3 nights. This hotel was very clean and the staff was very nice. Easy access to Rt. 95. The rooms were spacious. There were plenty of places around to grab something to eat and fill up on gas. Close to the airport. Overall we were very happy with our...

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Helpful?
3Thank Joy T
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Joy T, We'd like to thank you for taking the time to submit such an awesome review! We are always so pleased to see great reviews such as yours, so again thank you and we look forward to accommodating you again if ever in the Jacksonville area. Safe travels! Thank you for staying at the Jacksonville Plaza Hotel!

Macon
Reviewed 6 August 2015

I recently booked a one night reservation based on the very good reviews and the reasonable rate. I wanted a hotel near the airport with free stay and fly parking. When we arrived there were several men "hanging out" in the parking area in front of the lobby area and a homeless looking man in the lobby. Upon entering I...

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Helpful?
2Thank Fishandbeer
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Fishandbeer, We are a little confused by your review regarding a homeless man and strong chemical smell, nonetheless we do apologize that our hotel did not meet your expectations. As you can see from other reviewers there is not one that is similar to your experience. This is a busy hotel with people checking in at all hours of...

Monroe, North Carolina
Reviewed 4 August 2015 via mobile

The hotel was very affordable for us as we simply needed a place to rest in between a long road trip. We checked the bed for bugs and it passed, everything seemed nice and clean.. but, the blow dryer was filthy, after I Cleaned the handle for like 5 min to the point where I can touch it (the handle...

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Helpful?
1Thank whodaz
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear whodaz, We thank you for taking the time to submit your review and are pleased we passed the cleanliness of the room. However regarding the blow dryer we do apologize, this issue will be addressed to the housekeeping department. But do know if ever an issue please call front desk, because we do have extra blow dryers that can...

Glenville, New York, United States
Reviewed 28 July 2015

We and booked this hotel because it was the only one we could find that would provide a shuttle to the cruise terminal early before 10am for my sisters cruise wedding. Ok basic hotel room. They only had 2 towels for my family of 4. They said they shuttle would be there before 10am since we were told to be...

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Helpful?
Thank Sarah B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Sarah B, We'd like to thank you for submitting your review, although we are sorry to hear that you were not completely satisfied with your stay and the cruise shuttle. We do try our best to assist in providing smooth drop offs and pickups from the cruise terminal so again we apologize for any mishaps that might have occurred....

Reviewed 28 July 2015

I stayed at this hotel during the time I was relocating from another state. The rate is very reasonable, and the location is excellent. I had very positive experiences with the staff, especially Amber at the front desk. She was very courteous and helpful during my stay. I observed her interactions with other guests and noticed that she was always...

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Helpful?
1Thank Lareta G
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Lareta G, Thank you for your honest and gracious review ! You were such a pleasant guest to have with us and we really look forward to accommodating you in the future. Also thank you for recognizing our staff in the effort that they put forth when having to deal with certain situations. We strive our hardest to provide...

Savannah, Georgia
Reviewed 28 July 2015

Rooms are small but clean. Staff is very nice.Have been here on business for 4 weeks and would definitely stay again. Had family come into town unexpectedly and Amber was very helpful in getting me another room on short notice.

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Helpful?
1Thank Jamie B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Jamie B, Thank you very much for your review, we are very pleased to hear that one of our staff members were able to be most helpful for you and your family. We really enjoy hearing from guest that can appreciate our staff members as they work really hard in providing excellence in customer service. Thank you again and...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Region: United States > Florida > Jacksonville
Price Range: RM331 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#5 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Plaza Hotel & Suites staff and other travellers.
11 questions
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Questions? Get answers from Jacksonville Plaza Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not suitable for family and definitely not for what you pay for”
bonniebF3661HQ, 7 Apr 2017 | Read review
“don't stay on the ground floor if you don't want to hear people walk around above your head”
JoeAntwerp, 10 Mar 2017 | Read review
“Pot luck is a good method.”
bristol411, 7 Mar 2017 | Read review
“It's a budget hotel. I won't suggest an extended stay here. It's for quick stops and short stays”
chucko855, 5 Mar 2017 | Read review
“Only saw room we were given”
WarrenandJeanne, 19 Jan 2017 | Read review
5 of 5
Expedia.com
US$65* /night
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Booking.comUS$75
TravelocityUS$65
TripAdvisorUS$65
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*Disclaimer
Prices are for 1 room, 2 adults
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