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The Inn at Mayo Clinic

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Traveller (23)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent41%
  • Very good31%
  • Average11%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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LanguageEnglish
41
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All reviewssmall exercise roomfree breakfastmedical issuesfront deskmarriott courtyardroll away bedfull size fridgedesk staffbedroom suiteflat screenyogurtliving areaextended staybed was very comfortablefitness centerpatientsconvenience
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1 - 5 of 104 reviews
Reviewed 29 April 2018 via mobile

The hotel is connected to the Mayo via a hallway. Convenient to come and go between tests and doctor visits. The hotel is in need of some updating. Breakfast comes with the room and is your typical hotel included breakfast. No pool, small exercise room...More

Thank Douglas W
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 1 May 2018

Thank you for your feedback. We are so glad that you found the staff friendly and the hotel nice and clean. We are currently planning for a renovation that is slated to begin at the end of this year.

Reviewed 6 March 2018 via mobile

We had a 2 bedroom suite. It was run down and in need of a rehab. The worst part was it wasn’t clean. The tub had several hairs in it, dirt, and mold. The sheets had hair in them too. The doors had food or...More

Thank Jaime W
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 8 March 2018

We are very sorry for your experience. Please understand that what you described is very unusual for our hotel and completely unacceptable. If you reach out to us at ri.jaxmy.gm@marriott.com, we would like to discuss your stay.

Reviewed 5 March 2018

The hotel is physically connected to the Mayo Clinic. You do not have to even go outside to get to the hotel. I had a procedure and was allowed to go back to my own room with my family following it. It was wonderfully convenient....More

Thank Ward D
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 6 March 2018

Thank you for the wonderful review! We love the convenience that we are able to offer and are so glad that you enjoyed your experience.

Reviewed 26 February 2018

The inn is connected to the hospital and other buildings you need to access via large long corridors. You never have to leave the building or use your car. Which for the patient that has to return for a follow-up in two days while you're...More

Thank WILLIAM M
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 6 March 2018

Thank you for the review and all of your valuable feedback. Right now we are actually in the planning stages for a renovation that will begin at the end of this year. If you look at our website, you can see pictures of our current...More

Reviewed 21 December 2017

I travel to Jacksonville for a 5k obstacles race and I stay in this hotel wow the hotel is very clean the service excellent.no noises so I sleep like a baby.The lady at the breakfast come out the kitchen to great each guest in the...More

Thank Migna B
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 6 March 2018

We look forward to having you stay with us again! Thank you for the wonderful feedback.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$143 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (19)
Dining (2)
Questions & Answers
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Diann B
13 December 2016|
AnswerShow all 5 answers
Response from theinngm | Property representative |
We do not have a shuttle to the airport, however there is an airport shuttle company, taxis and drivers available from outside companies that can transport you to and from the hotel. One of our guests just tried UBER the... More
1
Vote
Debbie H
7 May 2016|
AnswerShow all 4 answers
Response from theinngm | Property representative |
Yes. All of the rooms are full suites with kitchens.
0
Votes
bsanders1237
14 November 2015|
AnswerShow all 3 answers
Response from theinngm | Property representative |
The suites have tilt back chairs, but not recliners. Guests to hotels in the area with that particular need often rent a recliner from Rent A Center. We work with them to ensure that your chair is smoothly delivered to the... More
0
Votes
Room Tips
"Far from the hotel"
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"All the rooms have the air handler in the closet next to your bed (noisey)"
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"Quieter room and very clean"
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"Go for the top floor. This is a traditional hotel, not a Residence Inn with multiple buildings."
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