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Red Roof Inn - Jacksonville Airport

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Traveller (13)
Room & Suite (13)
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Overview
  • Excellent30%
  • Very good20%
  • Average15%
  • Poor15%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
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Reviews (213)
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41 - 45 of 210 reviews
Reviewed 28 February 2017

I have stayed at Red Roof Inn in Massachusetts and it was great. I booked this for a week while my father had surgery at Shands. First room given wasn't cleaned second room had no towels. Only received towels half the time. Room was never...More

Thank 363brendal
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 March 2017

I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit....More

Reviewed 19 February 2017 via mobile

Garry S was the team member who checked us in to our hotel. I travel frequently for work with a group of people and often stay at red roof inn. I have never received such friendly and prompt service as I have with Garry. There...More

1  Thank Aimee G
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 March 2017

We are pleased to hear that you enjoyed your stay with us and our staff took such good care of you.

Reviewed 17 February 2017 via mobile

Overall very happy with all aspects of my stay but in the short amount of time I was here I was very impressed by front desk staff member Mr.sterlin. From the time I entered the building he was very courteous welcomed me in made sure...More

Thank luke121278
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 March 2017

Thank you for your review and we are happy to hear you had a good experience during your stay here

Reviewed 16 February 2017 via mobile

The rooms are basic red roof but the cleanliness is a serious issue. The first thing i notice when I walked in was that it looked like they think cleaning the floor is optional. The top blanket was obviously dirty and their was a disgusting...More

Thank Stephen B
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 March 2017

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Reviewed 14 February 2017

people are very friendly and very courteous work very hard to meet the needs of the people management-manitanence--house keeping are fabulous especially Gary,Earnest,Quaidra( my spelling may be wrong) I don't know all the names of the team They are very special Paul Perry

Thank perikumar
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 March 2017

Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will be shared with them.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$60 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (13)
Questions & Answers
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nicolerenae2016
30 January 2017|
Answer
Response from travelertampa1 | Reviewed this property |
I didn't notice any activities in the parking lot. It was just a dirty, run-down run even for the money. I'd never stay there again.
1
Vote
funrunjack
6 June 2015|
Answer
Response from Thomas W | Property representative |
No, However there is a shuttle to the airport for a small fee.
0
Votes
Room Tips
"Dont choose a room at this hotel, run away"
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"Try to be on back side of motel away from interstate. Noisy by interstate."
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"Go somewhere else."
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"Go to another hotel"
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