We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Jacksonville
Log in Join
More
    Help Centre

    Hilton Garden Inn Jacksonville JTB / Deerwood Park

    584 reviews
    #15 of 134 Hotels in Jacksonville
    Save
    9745 Gate Pkwy N, Jacksonville, FL 32246-8221
    +1 855-618-4697
    Hotel website
    GardenInn.com
    US$129
    US$123
    View Deal
    SAVE US$6
    Booking.com
    US$129
    US$123
    View Deal
    SAVE US$6
    Hotwire.com
    US$129
    US$123
    View Deal
    SAVE US$6
    Orbitz.comUS$123
    TravelocityUS$123
    Agoda.comUS$129
    View all 10 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    GardenInn.com
    US$123
    Booking.com
    US$123
    Hotwire.com
    US$123
    Orbitz.com
    US$123
    Travelocity
    US$123
    Agoda.com
    US$129
    Expedia.com
    US$123
    Priceline
    US$123
    Book on TripAdvisor
    US$123
    Hotels.com
    View 9 more deals from US$123
    Collapse deals
    All photos (42) 42
    Full view
    Certificate of Excellence
    Traveller (18)
    Room & Suite (19)
    Dining (2)
    Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
    Save this hotel
    and keep track of your top hotel finds.
    Save now
    Overview
    4.0
    584 reviews
    • Excellent55%
    • Very good27%
    • Average11%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “seven bridges”(17 reviews)
    “movie theater”(29 reviews)
    “john's town center”(12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville JTB / Deerwood Park
    Special Offer: Double Points, Every Stay
    Hotel deals
    Contact Info
    Hotel website
    +1 855-618-4697
    9745 Gate Pkwy N, Jacksonville, FL 32246-8221 See on map
    Offers from Hilton Garden Inn Jacksonville JTB / Deerwood Park
    Special Offer: Double Points, Every Stay
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$123.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jacksonville hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ab7d287d952d45ddbe213dddf1c215a8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":120174,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32494981],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":123,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ab7d287d952d45ddbe213dddf1c215a8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":129,"lowestMetaPrice":123,"additionalPartner":false,"highestMetaPriceDisplay":129,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":129,"lowestMetaPrice":123,"highestMetaPriceDisplay":129,"hotelName":"Hilton Garden Inn Jacksonville JTB / Deerwood Park","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFiN2QyODdkOTUyZDQ1ZGRiZTIxM2RkZGYxYzIxNWE4IiwiQUlLIjoiZDk4MTlhNDAyZGRjNGRmZjkzZDRjODYxNzc0M2U5Y2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$123", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32494981":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (584)
    Write a Review
    Filter reviews
    578 results
    Traveller rating
    312
    154
    68
    31
    13
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    312
    154
    68
    31
    13
    Show reviews that mention
    All reviewsseven bridgesmovie theaterjohn's town centerbusiness travelfront desk staffroom was cleannice hotelparking lotlobby areawould stay here againwalking distancebreakfast buffetstaff was very friendly and helpfulexcellent staya great place to stayfitness centerupon check
    FilterEnglish
    Updating list...
    1 - 5 of 578 reviews
    Reviewed 1 week ago via mobile
    Horrible breakfast area

    Front desk was good. The beds are extremely hard and uncomfortable. The worst treatment was in the breakfast area. The treatment was rude not to say the least. Cold coffee, no one really helping us. The one that was present there was abrupt and rude!...More

    Thank GeneBri
    Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded yesterday

    Dear GeneBri, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to ensure the situations don’t...More

    Hotel's Favourite
    Reviewed 2 November 2017 via mobile
    One of the Best Business Hotels in the Area

    I rate hotels against their peer hotels (eg, full service Hiltons v full service Hiltons; Hilton Garden Inns v Hilton Garden Inns... etc). This is one of the best business hotels in the area and I have stayed here many times. The recent upgrades are...More

    1  Thank Jim O
    Reviewed 2 weeks ago
    G1 Sports Queens

    Our basketball organization had a wonderful stay at the Hilton. Everyone was very helpful. The property, & rooms were very clean. We had a great experience at the Hilton Garden Inn. The location is great.

    Review collected in partnership with Hilton Garden Inn
    Thank g1sportsprogram
    Reviewed 2 weeks ago
    very nice place to stay

    This is a nice, comfortable hotel. The room was clean, as was the lobby. The staff were courteous. The breakfast was good. The atmosphere was quiet and restful. A very nice place to rest a couple of nights.

    Thank CCBTitusville_FL
    Reviewed 2 weeks ago
    You will be happy you made this choice!!

    The room was very clean, air worked great. Friendly hotel staff. Location is great! close to shopping, restaurants and anything else you may need. Especially WaWa!! We will return to this location. Extremely happy!!

    Review collected in partnership with Hilton Garden Inn
    Thank Heather Dan M
    View more reviews
    123456…116
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Hotel Amenities
    Free Parking
    Business Centre with Internet Access
    Room Service
    Meeting Rooms
    Laundry Service
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Dry Cleaning
    Concierge
    Banquet Room
    Room amenities
    Microwave
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Outdoor pool
    Hot Tub
    Details
    Price range
    US$122 - US$280 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #16 Family Hotel in Jacksonville
    #33 Romantic Hotel in Jacksonville
    #40 Business Hotel in Jacksonville
    Room types
    Non-Smoking Rooms, Suites, Family Rooms
    Details
    Price range
    US$122 - US$280 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #16 Family Hotel in Jacksonville
    #33 Romantic Hotel in Jacksonville
    #40 Business Hotel in Jacksonville
    Room types
    Non-Smoking Rooms, Suites, Family Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (42) 42
    Full view
    Traveller (18)
    Room & Suite (19)
    Dining (2)
    Pool & Beach (1)
    Business Centre & Event Rooms (1)
    See all
    Questions & Answers
    Ask a question
    See all 4 questions
    Robert G
    28 January 2017|
    AnswerShow all 2 answers
    Response from dewey0168 | Reviewed this property |
    About 20 Mins away..our room did not have kitchen..had small refrigerator and sm microwave
    0
    Votes
    Dionna S
    28 August 2016|
    AnswerShow all 2 answers
    Response from Totomom | Reviewed this property |
    sorry, I don't know
    -1
    Votes
    Kakee2000
    6 April 2016|
    AnswerShow all 7 answers
    Response from ariedelie | Reviewed this property |
    I was in rental car and am not sure. Try calling them or the 800 number for Hilton Guest Services. Good luck.
    0
    Votes
    12
    Room Tips
    "Ensure you PERSONALLY check out at the front desk to make sure no extra charges are placed on your bill."
    Read review
    "The lake side gives you a bit better view"
    Read review
    "Rm 124-128 is really quite"
    Read review
    "This place is quiet, even near the elevators!"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing