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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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467 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Columbia, South Carolina
Reviewed 4 weeks ago

We stayed at this hotel for the Notre Dame Navy Football game. The accommodations were clean and comfortable. There are many restaurants and stores within walking distance from the hotel. It was a quick trip to our tailgate spot also. We enjoyed the outside fire pit after the game.

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Helpful?
Thank vcmulligan
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear vcmulligan, I am very happy that you were able to join us for such an amazing game and event! Thank you so much for taking the time to post on your stay experience with us. I am very happy that you took advantage of our amenities as well as our perfect location! I hope to see you back real...

Canton, Georgia
Reviewed 4 weeks ago

We were fortunate to find a room on a weekend with the Blue Angels performing, a big college football game and a Jaguars home game. This location was perfect for the many events we attended with friends. Staff were friendly, room was comfortable, location ideal. I wish I could have taken the pillows home with me!

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Helpful?
Thank CherylP2096
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear CherylP2096, Jacksonville has so many events, festivals, sporting events and countless runs and charity events. Our hotel is perfectly and centrally located to enjoy every single one of these events year 'round an I am very happy that you were able to experience this excitement with us. Although you may not have been in town to attend one of...

Panama City, Florida
Reviewed 5 weeks ago via mobile

The Hilton Garden was a wonderful hotel.. we stayed there for the Notre Dame/ Navy football game. The front desk staff was very nice and attentive.. the room was large and great with the exception of the toilet running constantly but no worries! Overall we would stay here again for the Location and overall service of the hotel!

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Helpful?
Thank dewey0168
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Dewey0168, Thank you for sharing your stay experience with us and for mentioning our front desk team! I will be sure to look into which room you stayed and ensure that this toilet is repaired. Thank you for bringing this to my attention! Hope to have the chance to personally welcome you back real soon!

West Palm Beach, Florida
Reviewed 1 November 2016

We stayed here for the UF-UGA football game. Great location, excellent service. 15 min drive to downtown. Conveniently close to great restaurants and major highways. Great breakfast buffet although not free but very good and varied.

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Helpful?
Thank johannac238
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Johannac238, Go Gators.....and thank you for staying with us for this annual event! I am happy that you were able to take advantage of our full breakfast as most of our competitors cannot come close to what we offer our guests! Eggs cooked to order, any omelet you want made your way, Belgium waffles, pancakes, etc, etc. I hope...

Durham, United States
Reviewed 30 October 2016

The staff went above the normal to make my stay pleasant. The room and other areas are as expected for this level of hotel. I like the fact that they have a mini refrigerator in the room. I would stay here again.

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Helpful?
Thank Alice B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Alice B, Thank you for taking the time to post these comments about your stay with us and of our wonderful team. I am very pleased that they went above and beyond to ensure that your stay was comfortable and successful. I hope to personally welcome you back on your next trip to Jacksonville! Thank you!!

Atlanta, Georgia
Reviewed 27 October 2016

The hotel appearance was very appealing. Checking in, was such a breeze, especially after doing it on the app. The hotel was clean and inviting, and the staff was so helpful in making my trip a success!

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Helpful?
Thank Jeremy H
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Jeremy H, Thank you so much for the 5-star rating and thank you for taking the time to post on your most recent experience with us! I am happy that our team was able to make your trip such a success and I hope that we have the honor of doing so in the very near future!

Morris County, New Jersey
Reviewed 25 October 2016

Came to Jacksonville with disaster response team (hurricane Mathew) This staff treated me like royalty,accomodated my ever changing needs come and go, and thanked us for caring (see related reviews for Hampton inn Daytona Beach (sucks) and Ormond beach (very good). Whoever is running this hotel should be in charge of customer care for Hilton ... and all the people...

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Helpful?
Thank stevecarter2016
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Stevecarter2016, WOW! THANK YOU so much for your wonderful words of your stay experience with us. I am truly grateful for you posting this and for celebrating our staff like they should be. I have never worked with a team that truly cares about every single guest as much as they do! I am thrilled that they were able...

Suwanee, Georgia
Reviewed 24 October 2016

Ok for business, better than average. Breakfast was ok, they make omelets. Lobby area was nice and modern. Rooms were just ok. I'm a Marriott Gold Member, but Hilton matched my level, not that it showed in this specific trip, however this hotel was MUCH cheaper than any Marriott in the same area.

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Helpful?
Thank Juan B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Juan B, Thank you for sharing your experience with us. I am happy that as a Marriott Gold member that you are now a Hilton Gold member so that you can start enjoying all of the benefits of our beautiful brand. I hope to see you back real soon so that I can welcome you back personally!

Tampa, Florida, United States
Reviewed 24 October 2016

The Hilton Garden Inn is in an excellent location close to local businesses, the university, a good selection of food and great shopping. In addition, it's a short drive to the beach. Hotel associates are very helpful and friendly. This hotel provides a good value.

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Helpful?
Thank Peggy B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Peggy B, Thank you very much for your kind words and explaining perfectly how our perfect location and staff will ensure a comfortable and successful trip, no matter what you are in town for. I hope to see you back real soon!

Parkland, Florida
Reviewed 18 October 2016

Good value! I will come back again. Convenient location and I slept great. Liked the amenities very much. Breakfast was easy and convenient and I enjoyed it. Dinner was good with a good selection of options from the bar

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Helpful?
Thank jennifercI8898QE
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear JennifercI8898QE, Than you very much for your sharing your experience with us. I am thrilled that you were able to join us for breakfast and dinner. Very few guests join us for dinner due to our perfect location and the many restaurant choices that we have, but our dinner service (including in-room dining) is truly amazing. Our menu, food...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Region: United States > Florida > Jacksonville
Price Range: RM443 - RM1,086 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, TripOnline SA, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travellers.
3 questions
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Savannah, Georgia
over a year ago
3 months ago

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Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
 of 5 bubbles waldy2016, 11 Oct 2016 | Read review
“Request a room facing the pool!!!!”
 of 5 bubbles Z2517RAmikej, 26 Sep 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
 of 5 bubbles Waiting2Board, 22 Aug 2016 | Read review
“go down the road to the Hampton inn do not stay here”
 of 5 bubbles bentondavis, 7 Aug 2016 | Read review
“Find a different hotel.”
 of 5 bubbles MattJudy, 11 May 2016 | Read review
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