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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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467 Reviews from our TripAdvisor Community

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Showing 461: English reviews
hinesville, United States
2 reviews
Reviewed 28 March 2016

great place to stay very clean beds are excellent was able to get a great rest close to movie theatre shopping and loads of restaurants I would stay here again when in the area Jacksonville is great place to visit and this Hilton garden is an awesome hotel to relax and rest while there

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear John B, I am very happy that you had a chance to stay with us and enjoy all that surrounds us. I am also very happy that you found great comfort in our hotel and could relax. I hope to personally welcome you back to our property the next time in town. Thanks again and hope to see you... More 

Duluth, Georgia
Level Contributor
4 reviews
Reviewed 28 March 2016

Friendly staff and good hotel room. It's located near Deerwood Park off Gate Pkwy and Southside Blvd, permitting a 5-minute drive to just about any of the businesses in that area. Also, the area is full of great eats, from Bonos BBQ (my fave!) to a quick bite at Wendy's to great sushi at Oishii. The only small downside is... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PeppermintJoe
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear PeppermintJoe, Thank you for your post and I am very happy that you had the opportunity to take full advantage of our perfect location. Our fitness center is on our radar to be expanded and to add more equipment but I am glad that you found our location is an amazing place for a great outdoor run. Hope to... More 

Beaufort, SC, United States
1 review
Reviewed 25 March 2016

We always stay at the HGI. We can count on the staff and amenities being terrific. And we collect some points towards a future savings. This one is in a beautiful location and has rooms over-looking the water.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cameron K
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Cameron K, Thank you very much for taking the time to share your experience with us and for your loyalty to Hilton. I hope that your travels bring you back to the Jacksonville area and I get the opportunity to meet you personally. Thanks again! More 

Green Bay, United States
1 review
Reviewed 11 March 2016

Hotel is nice and nice location. I was disappointed with the appearance of the room. The bathroom is very outdated with mold above the mirror. The entire room had cracks in the ceiling with paint coming off. I love Hilton, but this location needs some updating. The lobby and staff were great though!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cindy V
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Cindy V, Thank you for taking the time to post your recent experience with us. It is true that our property does need updating and as a matter of fact, we are doing just that. I am meeting with the Hilton PIP VP and we will be discussing what our renovation will look like. This is an exciting time... More 

Douglas, United States
1 review
Reviewed 9 March 2016

We stayed overnight for 2 nights to do some shopping. It's location is very convenient to Town Center and the Avenues. The staff was very friendly and helpful and the room was very spacious and clean. We stayed near the elevator, so it was a bit noisy at times. The doors slam when people enter/exit their rooms, and this was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nikki C
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Nikki C, I am pleased that you found our location perfect for your shopping and visit in Jacksonville. I too think that there are so many options that surround us including places to eat or just relax with a cocktail. I am sorry that you had the issue next to the elevator. On your next trip, please contact me... More 

Charlotte, United States
1 review
Reviewed 8 March 2016

Very close to great restaurants. Convenient to my place of business. Small workout facility, poor bar selection and no complimentary breakfast preclude an excellent rating. There was a good brewery in the same parking lot with outside seating to make up for the lack of after work relaxation at the hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Geoff B
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Geoff B, It is true...our property footprint is not very big, but we are making efforts to enhance our pool area as well as our outside patio next to our bar that includes a very nice fire pit and a great place to relax as the sun sets. Our bar isn't a traditional bar but I promise you that... More 

Savannah, United States
1 review
Reviewed 2 March 2016

The hotel was clean the staff is very friendly. I will stay at this location again. I love the area that the hotel is in. I was able to shop and eat at some of the best restaurants ever. The Hilton Garden Inn is a great hotel to stay in. Not only is the rooms clean, the beds are very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Liana C
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Liana C, This means so much to us....thank you! Truly, our team cares so much about what we do every day and to read your post is vindication of their efforts. Thank you!! Andy Preslar More 

Lutz, Florida
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 February 2016 via mobile

We have stayed here a few times while visiting our child at UNF. The hotel is located next door to a good place to eat a quick bite as well. It is about 10 mins from the college and 5 mins from St Johns town center. Staff is very friendly. Rooms are clean

Helpful?
2 Thank William P
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear William P, Thank you so much for taking the time to share your stay experiences with us and I am grateful to be your hotel of choice when visiting your Ospray (UNF Mascot for those that do not know). I hope to meet you two personally on your next trip!! Andy Preslar More 

Tallahassee, United States
1 review
Reviewed 17 February 2016

Three words...Just.Book.It. Staff was very friendly, room was clean, hotel was in a great area for an affordable price. You will not be disappointed..and for some reason, if you are, the staff will make sure everything will be right

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Caled L
Andy P, Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dare Caled L, I love those three words!! I have shared your comment with our team and as we do with every comment that is afforded our way....I have printed and highlighted it for our team to remember the impact they are making! Thanks again!! Andy Preslar More 

Myrtle Beach
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2016

We always stay here when we come to Jacksonville. Rooms are alway nice and clean. The kids love the breakfast in the mornings. Its close to movie theater a lot of restaurants and shopping. They had a small fire in the laundry room and the staff was excellent in making sure everyone was ok, handed out snacks, drinks and blankets.... More 

Helpful?
Thank johnyjones
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Johnyjones, I apologize for my delayed response but yes, the priority at are property is you. We are grateful for our training and our compassion for our guests during the difficult time and I thank you for taking the time to share that our team did just that! All is well at the property.....we were in perfect shape the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246
Region: United States > Florida > Jacksonville
Price Range: RM478 - RM1,045 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Orbitz, Hotels.com, Odigeo, Travelocity and Priceline so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#16 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#39 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travellers.
3 questions
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Savannah, Georgia
over a year ago
3 months ago

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Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
 of 5 bubbles waldy2016, 11 Oct 2016 | Read review
“Request a room facing the pool!!!!”
 of 5 bubbles Z2517RAmikej, 26 Sep 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
 of 5 bubbles Waiting2Board, 22 Aug 2016 | Read review
“go down the road to the Hampton inn do not stay here”
 of 5 bubbles bentondavis, 7 Aug 2016 | Read review
“Find a different hotel.”
 of 5 bubbles MattJudy, 11 May 2016 | Read review
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