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    Hilton Garden Inn Jacksonville JTB / Deerwood Park

    9745 Gate Pkwy N, Jacksonville, FL 32246-8221
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    08/10/2017 09/10/2017
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    US$123
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    Traveller (18)
    Room & Suite (8)
    Dining (3)
    Hilton Garden Inn Jacksonville / Ponte Vedra
    796 reviews
    #2 of 4 hotels in Ponte Vedra Beach
     
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    Overview
    • Excellent54%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville JTB / Deerwood Park
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Hilton Garden Inn Jacksonville / Ponte Vedra
    796 reviews
    #2 of 4 hotels in Ponte Vedra Beach
     
    Holiday Inn Express Hotel & Suites Saint Augustine North
    757 reviews
    #8 of 78 hotels in St. Augustine
     
    TRYP by Wyndham Sebastian St Augustine
    154 reviews
    #1 of 78 hotels in St. Augustine
     
    The Cozy Inn
    1,025 reviews
    #3 of 78 hotels in St. Augustine
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (547)
    There are newer reviews for Hilton Garden Inn Jacksonville JTB / Deerwood Park
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    91 - 95 of 541 reviews

    Reviewed 16 October 2016

    Outstanding staff. During a mandatory hiurrica e evacuation and a tense time the employees were extremely kind and considerate ensuring a full hotel of families, kids, elderly had everything they needed whenever a need arose it was fulfilled immediately.

    Review collected in partnership with Hilton Garden Inn
    Thank Renee P
    Response from Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 18 October 2016

    Dear Renee P, Thanks so much for your kind words and your account of your recent stay. I am happy that you chose us for the biggest storm of the decade and we were proud to serve you during your time of need.

    Reviewed 14 October 2016

    My son and I stayed at this hotel during Hurricane Mathew. The staff was Fabulous! The rooms are immaculate and the beds are really comfortable. I can't recommend this hotel high enough. They were a CLASS ACT even during the hurricane.More

    Review collected in partnership with Hilton Garden Inn
    Thank Kimberly E
    Response from Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 18 October 2016

    Dear Kimberly E, I am blown away by your comments! I am truly grateful that you chose us during the evacuation and even more so that our team rose to the occasion and brought you and your family comfort during this stressful event. Thanks so...More

    Reviewed 13 October 2016

    We needed to evacuate our homes during Hurricane Matthew. A very stressful time particularly with children. This hotel staff was amazing and treated all the guests with care and concern and did not let chaos occur because of their organization skills and great service. A...More

    Review collected in partnership with Hilton Garden Inn
    Thank DrMHL
    Response from Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 18 October 2016

    Dear DrMHL, Thanks so much for sharing your hurricane experience with us in this post. I am proud and honored that our team took such great care of you and your family during this storm in a decade. I hope that your family and property...More

    Reviewed 12 October 2016

    I don't usually write reviews, but what I witnessed at this Hilton location during hurricane Matthew was unbelievable!! The staff at the service desk, the kitchen and housekeeping were there the whole time and with the best attitude and friendliness I have ever seen. I...More

    Thank waldy2016
    Response from Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 18 October 2016

    Dear Waldy2016, WOW!! This is fabulous! I am so thrilled that your evacuation experience with us led you to post it for us to share. Thank you so much for your wonderful words and for taking the time to write this. Our team is truly...More

    Reviewed 11 October 2016

    What an outstanding staff and hotel! A staff filled with kindness and patience for even the most minor question or request. The room was spacious and clean. The pillows were outstanding. They extended check out for us!More

    Review collected in partnership with Hilton Garden Inn
    Thank Kathleen M
    Response from Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 18 October 2016

    Dear Kathleen M, Thank you so much for taking the time to post your hurricane evacuation experience with us. It is wonderful to read such wonderful words about our team and I will be certain to share this with them and celebrate their efforts. Thanks...More

    Hilton Garden Inn Jacksonville / Ponte Vedra
    796 reviews
    #2 of 4 hotels in Ponte Vedra Beach
     
    Holiday Inn Express Hotel & Suites Saint Augustine North
    757 reviews
    #8 of 78 hotels in St. Augustine
     
    TRYP by Wyndham Sebastian St Augustine
    154 reviews
    #1 of 78 hotels in St. Augustine
     
    The Cozy Inn
    1,025 reviews
    #3 of 78 hotels in St. Augustine
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$103 - US$217 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Jacksonville
    • #33 Romantic Hotel in Jacksonville
    • #40 Business Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville ,
    • Hilton Jacksonville ,
    • Jacksonville Hilton Garden Inn
    Add Photo Photos
    Traveller (18)
    Room & Suite (8)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (19)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    TRYP by Wyndham Sebastian St Augustine
    154 reviews
    47.02 km away
     
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    1,025 reviews
    44.89 km away
     
    Holiday Inn Express Hotel & Suites Saint Augustine North
    757 reviews
    40.93 km away
     
    Hilton Garden Inn Jacksonville / Ponte Vedra
    796 reviews
    17.45 km away
     
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    Ask a question
    Questions & Answers
    Robert G
    28 January 2017|
    AnswerShow all 2 answers
    Response from dewey0168 | Reviewed this property |
    About 20 Mins away..our room did not have kitchen..had small refrigerator and sm microwave
    0
    Votes
    Dionna S
    28 August 2016|
    AnswerShow all 2 answers
    Response from totomom | Reviewed this property |
    sorry, I don't know
    -1
    Votes
    Kakee2000
    6 April 2016|
    AnswerShow all 7 answers
    Response from ariedelie | Reviewed this property |
    I was in rental car and am not sure. Try calling them or the 800 number for Hilton Guest Services. Good luck.
    0
    Votes
    Room Tips
    "This place is quiet, even near the elevators!"
    Read review
    "Room away from the road and pool"
    Read review
    "Third floor room facing the lake was very quiet and had a lovely view."
    Read review
    "Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are..."
    Read review
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