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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

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Traveller (28)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent52%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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86
51
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11
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86
51
17
4
11
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All reviewsatlantic beachnaval stationmilitary familiesextra pointsmilitary discountmini vacationfree breakfast ismicrowave and fridgenice clean hotelcleaning staffminute driveparking lotroom was largetop floornon smokingwould stay here againstaff was friendly
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1 - 5 of 169 reviews
Reviewed 2 weeks ago via mobile

Clean, comfortable and reasonably priced. Close enough to the beaches without the beach price. Staff is very friendly and responsive to your needs. The only place I stay in Mayport. I would recommend you seriously think about this one

Thank Robert K
Hotel's Favourite
Reviewed 23 August 2017

My family and I have stayed at this hotel numerous times over the years since it was built. We have relatives who live within walking distance of this hotel on Dutton Island Road so it has always been very convenient for us because of this...More

Thank jwmcrazynurse
Response from neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded 26 September 2017

Dear jwmcrazynurse, Thank you so much for taking the time to post a review about your recent stay at our hotel. We are so happy that you enjoyed your stay with us. We appreciate your loyalty and are so happy that you choose to stay...More

Reviewed 4 weeks ago via mobile

We paid 3,000 points to stay at this HIE one night. It was overpriced. Positives: *Friendly night clerk trainee: Juan *Very helpful and pleasant breakfast hostess and Jill-of-all-Trades: Maria *Very large bedroom with king bed & sofa *Very large bath with new fixtures; huge soaking...More

Thank ChartreuseBuzzard
Reviewed 7 March 2018

Its a Holiday Inn Express...you get what you expect. I will have to say that when we booked it we booked it solely for the king bed with bunk beds 2 room suite and then when we got there they told us that they no...More

Thank JSJ56303
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded 4 weeks ago

Hi JSJ56303, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are delighted to hear that the highlight of your stay was the cleanliness of our hotel and our friendly staff. Our goal is...More

Reviewed 31 January 2018

Visited Jacksonville for business. Stayed here for its location between beach and business. Staff was super nice and responsible, room was clean and fully equipped. But the thin wall was my concern. I could hear the cough sound clearly from my next door. Fortunately, the...More

Thank ChristinaF
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$110 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (27)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
tikihutgirl
10 May 2017|
Answer
Response from neilatjax | Property representative |
Yes! All of our rooms have a small refrigerator and microwave! Sincerely, Amanda Michaud Guest Services Manager
0
Votes
frsunshine53
10 September 2016|
Answer
Response from StAuggie12 | Reviewed this property |
This hotel is located by the beaches. Everbank Stadium is in downtown Jacksonville. It's about 30-45 minutes away from the stadium.
0
Votes
Margarita L
2 September 2015|
AnswerShow all 5 answers
Response from mrbear12 | Reviewed this property |
Didn't see any signs of people that didn't belong. We have stayed at the Best Western and the Econo lodge across the street and also no signs of trouble. Going back to H. I.in October and November. Don't worry enjoy... More
0
Votes
Room Tips
"We stayed on the 2nd floor near the elevator.Near elevator was great w/ a toddler and loads of beach supplies."
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"Third floor rooms are quieter than lower floors."
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"DON'T STAY but if you do...check the room for cleanliness...LOOK under the beds."
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"3rd floor is quiet"
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