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Homewood Suites by Hilton Jacksonville Downtown/Southbank

506 reviews
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Traveller (62)
Room & Suite (33)
Dining (2)
Overview
  • Excellent60%
  • Very good20%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“mon thurs”(5 reviews)
“front desk”(60 reviews)
“parking garage”(20 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (506)Write a Review
There are newer reviews for Homewood Suites by Hilton Jacksonville Downtown/Southbank
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LanguageEnglish
290
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58
29
25
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All reviewsmon thursfront deskparking garagesan marcofull size refrigeratorlight sleeperacross the riverliving roomhome away from homecomplimentary breakfastgreat propertygreat place to stayclose to downtownbusiness triphousekeeping staffgwenivy
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51 - 55 of 504 reviews
Reviewed 30 July 2017

Location was awesome, parking was great even thought it was 9.99 a night. Overall my stay was great.The only misunderstanding was when the elevator went out we took the stairs to go to breakfast, and went inside the Hilton Garden,.

Review collected in partnership with Homewood Suites by Hilton
Thank mumphy4life
Reviewed 28 July 2017

Inattentive breakfast staff. Broken elevator and hot tub during our stay. Worn out carpets and furniture. Uncomfortable duvet cover. Skip this one, and find a better Hilton-brand hotel to stay in. It was not very child friendly, and we brought all our kids.

Review collected in partnership with Homewood Suites by Hilton
Thank Vincent S
Reviewed 28 July 2017

I was very impressed with the hotel , the lobby area and the rooms. So clean and smelled clean too. The front desk staff was so willing to help and went out of their way to make sure that everything was as good as it...More

Review collected in partnership with Homewood Suites by Hilton
Thank Cynthia S
Reviewed 27 July 2017

Our family loved this property! The complimentary dinner reception was a delightful surprise! We had driven from Orlando and didn't think we had time to go out to eat before our evening concert at Daily's Place, so we were thrilled to have it waiting for...More

Review collected in partnership with Homewood Suites by Hilton
Thank 831Julie
Reviewed 26 July 2017

This stay was very wonderful and everything was great from checking in to checking out. The staff was pleasant. Everyone kept a smile on there face. The housekeeping department did a excellent job having my suites clean and seeing if I needed anything extra.

Review collected in partnership with Homewood Suites by Hilton
Thank Tanekiap
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast included
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Outdoor pool
Details
Price range
US$127 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
just_jenny001
8 May 2017|
AnswerShow all 5 answers
Response from HWS-DWTN-JAX | Property representative |
Thank you for asking the question. We do not offer a shuttle to the airport. We do have several other options available to our guests in the area. Super Shuttle, Uber and Gator City cab company are all very popular and... More
0
Votes
Doan N
28 April 2017|
Answer
Response from HWS-DWTN-JAX | Property representative |
Hello Doan, Thank you for choosing our Homewood Suites! We do serve a COMPLIMENTARY hot buffet breakfast for everyone in the room. It includes waffles, yogurt, fruit, cereal, juices, bagels and bread, along with 3 hot... More
0
Votes
SteveFLNJ
14 August 2014|
Answer
Response from Lauren L |
Thank you for your interest in the Homewood Suites Jacksonville Downtown. There is a flat daily fee for parking at our property. Guests are able access the garage unlimited times during their stay. We are thrilled to have... More
0
Votes
Room Tips
"We sleep with the AC fan "ON" so we dont hear the train - ever..."
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"rooms on the right hand side (if looking from the front) have a lovely view of the lake outside also you can..."
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"Room 834 very clean and good view, has a connecting door but quiet."
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"The suites are roomy and comfy and the view of the city is a bonus!"
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