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Hilton Garden Inn Jacksonville Downtown/Southbank

694 reviews
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Traveller (22)
Room & Suite (33)
Dining (5)
Overview
  • Excellent48%
  • Very good31%
  • Average11%
  • Poor7%
  • Terrible3%
Travellers talk about
“parking garage”(37 reviews)
“cook to order”(7 reviews)
“san marco”(7 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (694)Write a Review
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22
Show reviews that mention
All reviewsparking garagecook to ordersan marcoclose to downtownnice hotelgreat stayper daythe hotel staffbreakfast buffetstay there againwould recommend this hotel to anyonebusiness triprooms were very cleanfitness centerstaff was friendlycoffee makerenjoyed my stay
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11 - 15 of 684 reviews
Reviewed 4 weeks ago

I've been to this Garden Inn several times. It's been undergoing a redo and just now seems to be fitting the typical Hilton Garden Inn profile.....while always being a pleasant place to stay. It's in the back side of a very uptown mall with plentiful...More

1  Thank baird t
Reviewed 4 weeks ago

The staff at this hotel really made the experience more special. The beds were super comfortable. It is located right near 2 very cool, casual eating places. The only thing is the walls need some touching up.

Review collected in partnership with Hilton Garden Inn
Thank Miamimoi
Reviewed 16 January 2018

We were in Jacksonville for my sons wedding. Our hotel stay was a pleasant experience considering all of the nervous energy surrounding a wedding. The hotel staff was phenomenal! Our food was delicious too!

Review collected in partnership with Hilton Garden Inn
Thank Gloria B
Reviewed 15 January 2018

The hotel was clean, affordable, and comfortable. Staff was helpful and reliable and very friendly. Breakfast was alright, and the wifi worked great. Outdoors pool looked nice but it was rainy when I went. Overall a great place to stay in downtown Jacksonville.

Review collected in partnership with Hilton Garden Inn
Thank bassilk2018
Reviewed 10 January 2018

We stayed at this place December of 2017. Every thing was A La Carte. Breakfast cost $12.95. Also there is a parking charge of $9.99 per day. It is an antiquated Hilton in my opinion. It also shares the building with another hotel which was...More

Thank Larry B
Response from GardenInnJAXMgm, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 11 January 2018

Dear Larry B, Thank you for taking the time to tell Tripadvisor travelers about your experience. I am sorry to hear that our service did not exceed your expectations during your most recent stay. We hope that you will give us another opportunity to show...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Heated pool
Details
Price range
US$125 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$125 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (22)
Room & Suite (33)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jessabean N
25 August 2017|
AnswerShow all 6 answers
Response from Tiferoonie | Reviewed this property |
It requires a car.
0
Votes
Lucy P
26 November 2016|
AnswerShow all 6 answers
Response from 500ow | Reviewed this property |
very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
1
Vote
Lisa S
12 October 2016|
Answer
Response from 500ow | Reviewed this property |
not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
0
Votes
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12
Room Tips
"Ask for a room away from the elevators."
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"There really isn't a room with any good views. Pool or parking garage"
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"Be sure to get a room on the AWAY from King Ave side!"
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"I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
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