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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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Fairfield Inn & Suites Jacksonville West\/Chaffee Point
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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Atlanta, Georgia
Reviewed 1 week ago via mobile

Nice hotel and located outside the heavy traffic inside Jacksonville. Minutes from downtown and 40 minutes away from the beach. The staff were very helpful and nice. The rooms were clean and the cleaning staff were very nice and helpful as well. My recommendation is to make sure they don't put you near the cleaning crews storage room, elevator nor...

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Helpful?
1Thank LaMerTravels
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear LaMerTravels, We appreciate you taking the time to post a review about the current stay. We are glad that you enjoyed the location and the staff. We hope to see you back in the future and we will try our best to keep your room away from the storage closets and ice machines. Warmest Regards,

Fort Lauderdale
Reviewed 16 February 2017

Excellent Second time there.Bed first time on points was much better.Second stay.Love it.Had suite on first point stay.This was ok.will be back.Breakfast ok.Typical for hotel food. Quiet stay,no drama,close to interstate.

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Helpful?
Thank blakes8542
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear blakes8542. Thank you for taking the time to post a review about your stay. We are glad that you are a returning guest and that you enjoyed your stay with us again and had no drama. We hope to see you back in the future. Warmest regards,

Pickwick Dam, Tennessee
Reviewed 12 February 2017

We stopped here overnight before going on a cruise. The location was good, but that was about all that was worth staying here. The front desk personnel acted as if we were bothering them by checking in. The room appeared clean, but it was old, badly in need of an up date and did not smell fresh. This is the...

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Helpful?
Thank charlescN9812DB
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear charlescN9812DB, Thank you for taking the time post a review about your recent stay with us. I am very sorry that you didn't enjoy your stay and that the front desk personnel acted as if you were bothering them. If you wouldn't mind sharing a description and some specific details regarding your check in experience I would greatly appreciated...

Bellevue, Nebraska
Reviewed 9 February 2017

We got a good deal on this hotel, so I'm not too upset about the experience. We probably won't be staying here again though. Our room smelled a little like dirty socks when we first walked in, so it wasn't a great first impression. Overall the hotel seemed clean. The breakfast was terrible though, I couldn't finish what I got...

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Helpful?
Thank smitchell522
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. I apologize for failing to provide you with the kind of experience that would have left you feeling like...

Maryland
Reviewed 31 January 2017

We stopped here overnight after quite a bit of driving. Very friendly and helpful staff. The hotel was clean and well maintained. The room and bathroom were clean and looked good. Slept well. Good breakfast in the morning! Variety of items and they were frequently checked and refreshed.

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Helpful?
Thank Rsinc25MD
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear Rsinc25MD, Thank you for taking the time to post review about your stay at Fairfield Inn and Suites. We really appreciate your kind words and happy that you enjoyed your stay with us. We hope to see you back in the future. Thank you,

Anniston, United States
Reviewed 23 January 2017 via mobile

I checked in while it was dark and raining, so I didn't see the outside surroundings real good. The room is quaint but clean. No thrills but not expecting it. Would definitely stay here again for the price value!

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Helpful?
Thank Timothy J
FFISJAXCP, Regional Director of Operations at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Tampa, Florida
Reviewed 4 January 2017

I was en route from Asheville, NC back to Tampa, Fl. It was the same time the hurricane hit the East Coast and also NC had interior flooding so the traffic was terrible. I was very tired. I had tried to stop at a few other hotels and everyone was booked; most with first responders and home owners trying to...

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Helpful?
Thank Marcella727
FFISJAXCP, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point through the Guest Satisfaction Survey. As a VALUED CUSTOMER/Marriott Rewards MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback...

Reviewed 1 January 2017

Nice Marriott property just off I-10 headed towards Jacksonville. Nice and quiet and close enough to get to Everbank Field pretty quickly. Typical Fairfield Inn--nice room and good breakfast. The hotel was pretty full for the bowl game and for New Year's Eve so they were a little stressed beyond a normal business travelers load.

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Helpful?
Thank Andrew B
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

Wichita Falls, Texas
Reviewed 20 December 2016 via mobile

Awesome hotel, very clean and comfortable, breakfast was wonderful, breakfast attendant was so friendly and greeted us with a warm smile that started our day out great, shuttle driver was awesome and so helpful

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Helpful?
1Thank terry0012015
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

Reviewed 6 December 2016 via mobile

Went for a business trip and found this on a last minute trip and I'm glad I did !! The service there was great and helpful with everything I needed !!! Glad I stayed here !!! If ever need a place to stay this would be a great place to stay in !!

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Helpful?
Thank felixguijosa 0
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

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Near Fairfield Inn & Suites Jacksonville West/Chaffee Point

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Region: United States > Florida > Jacksonville
Price Range: RM540 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
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Hotel Style:
#9 Business Hotel in Jacksonville
#10 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All lovely”
 of 5 bubbles Marcella727, 4 Jan 2017 | Read review
“I appreciate the handicap assessabilities.”
 of 5 bubbles connieg339, 1 Nov 2016 | Read review
“I would say all rooms would be equally quiet. I prefer the top floor so there is no noise above me, but that's just me.”
 of 5 bubbles 614MarciaB, 10 Jul 2016 | Read review
“Higher Floors are the best rooms in my opinion”
 of 5 bubbles MrsMyles1982, 31 May 2016 | Read review
“Even number rooms on the back side to avoid parking lot lights.”
 of 5 bubbles Bren5472, 25 May 2016 | Read review
5 of 5