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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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551 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Oakland, Oregon
Reviewed 2 days ago NEWvia mobile

All you want in a quick stay, helpful staff, clean rooms, great breakfast and close to the airport. We arrived at 2:00am in the morning after a long flight from Oregon and were met with friendly helpful staff who quickly got us into a room. A no nonsense kind of place.

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Helpful?
Thank Jack T
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017 via mobile

We almost hated that this was just a quick overnight stop. The hotel was wonderfully clean and well-equipped. Comfortable beds, friendly staff, quick wifi, coffee in the room made it perfect for resting before we continued our trip. The breakfast was 9.99, I think, but we didn't have time to try it as we were trying to make the Spring...

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Helpful?
Thank Beth W
About Hotel's Favourite Review
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning Beth W, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Norman Park, Georgia
Reviewed 5 days ago NEW

Hotel was clean, staff was very helpful. They provide many times each morning to catch shuttle for the airport. A nice location for visiting areas in Florida and Georgia. We will definitely stay again.

Review collected in partnership with Hilton Garden Inn
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Thank gatorgram
Linden, Michigan
Reviewed 2 weeks ago

Located near airport. Tricky to find. Ample lighted parking. Very good services and clean conditions. check in was quick. rooms were very nice, kinda soft mattresses. Close to the highway and great for early departures heading north. Typical Hilton Garden Inn experience.

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Helpful?
Thank boman36
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon boman36, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

suwanee, United States
Reviewed 2 weeks ago

As a Hilton Honors member, I expect the best. This is why, I always stay at a Hilton Harden Inn. The rooms are immaculate, service is second to none. I feel as close to home whenever I stay at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Camille W
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Camille W, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Penn Yan, New York
Reviewed 2 weeks ago

Jacksonville stay was non descriptive, great service, great rooms, great staff, everyone was helpful and courteous...always smiling. Just all around great staff. Very clean ..I made use of the business center

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary S
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Mary S, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

London
Reviewed 2 weeks ago

I travel for work all the time, and used Hilton points for our room in Jacksonville. It was three friends coming who hadn't been together in years, all flying in for a week of fun travel, and we met our first night in Jacksonville, and a few of the staff took this stay from a good brand hotel stay to...

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Helpful?
1Thank yank715
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon yank715, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Tina and...

Reviewed 3 weeks ago via mobile

Susan was an incredible bartender she was fun to talk to and be around and she has such a warm and bubbly personality. It's nice to have someone that actually is interested in your life talking to you while your having a drink, it doesn't happen a lot. I hope she stays here as long as possible.

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Helpful?
Thank Nathan A
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Nathan A, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Susan...

Reviewed 3 weeks ago via mobile

We had an incredible time with susan and she was so warm and fun to be around. Such a good experience. She was incredibly good at serving us as soon as we needed a drink. I hope she is here as often as possible.

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Helpful?
Thank Shaun D
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Shaun D, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Susan...

Lewistown, Pennsylvania
Reviewed 3 weeks ago

We stayed here so our daughter could catch an early morning flight from the nearby airport to Philadelphia. When we arrived we were welcomed by the desk staff and our daughter signed up for an early morning free shuttle from the hotel to the airport. Their are shopping areas and restaurants nearby. We had a great experience here and would...

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Helpful?
Thank traveler460
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon traveler460, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: RM471 - RM832 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are very nice. Request for one.”
jaybaseball48, 19 Jan 2017 | Read review
“Any level is great”
DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
Smiles4miles, 2 Jun 2016 | Read review
5 of 5