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Comfort Suites Baymeadows

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167 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Baymeadows
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Showing 164: English reviews
1 review
Reviewed 6 April 2016 via mobile

We stayed during april 1 to 3. The hotel has signs saying under going renovation all over the hotel where it has problem areas (i.e. leaky ceiling, holes in the walls covered with wallpaper in the hallways, old and broken elevator). We stayed during the weekend, so we didn't see any work being done. The front desk is heavily understaffed... More 

Helpful?
Thank Chi L
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

We are completely renovating our hotel. This includes the elevators, all the pipes, furniture, everything... Its unfortunate so much happened the weekend you stayed. Obviously, the fire alarm going off and the following confusion was not part of our plans! Yet we are fixing or replacing everything you mentioned. We really hope you stay with us again next year so... More 

Morganton, North Carolina
2 reviews
Reviewed 2 April 2016 via mobile

We were in our way from Key West to North Carolina and made it to Jacksonville. We had stayed in a comfort suites in Huntersville, NC and it had been great. We chose Comfort Suites Baymeadows for our stopping point. We got a king suite. We got to the room and had no bed linens, however the front desk worker,... More 

Helpful?
Thank msacchetti
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

I apologize your stay wasn't more enjoyable. Yet, I'm happy one of our excellent staff members was able to improve your stay. We are keeping all your comments in mind as we make plans for our ongoing renovations. We've already worked on improving a few things you mentioned. We hope you stay with again so we can provide you with... More 

Fort Lauderdale, Florida
Level Contributor
2 reviews
Reviewed 8 March 2016 via mobile

I booked in advance using comfort rewards, a hot tub king suite for $129 a night(At the time of booking, a regular room was $89)The day I called to drive up and check in I was advised they don't have any hot tub rooms because they were doing renovations. It was last minute so I just went anyway. The hotel... More 

Helpful?
Thank Jessica W
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

We apologize that you did not enjoy your stay. During our renovations we came across a problem in our Jacuzzi suite that delayed it being reopened. Again, I'm sorry this effected your stay. We do not allow smoking, yet some people don't abide our rules. We have a strict cleaning process that must be completed before the room can be... More 

Jacksonville, Florida
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 February 2016

The hotel is very outdated. It is suppose to be a smoke free property but all you smell when you walk in is smoke. When I got into the room the faucet in the tub was leaking water and the room smelled of smoke and was somewhat mildewy. We were there for a wedding and after about 10 minutes we... More 

Helpful?
Thank RitaG18
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

I'm deeply regret you had this experience at our hotel! We've been retraining all our staff on customer service and have even used your experience as an example. This should never have happened and we have implemented strategies to insure it never happens again. We hope you reconsider staying after July 2016 so you can see how big of a... More 

New York City, New York
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 February 2016

The hotel is very clean, the staff very accommodating The room was clean and nice furnished Rooms situated to be quiet even though they were renovating Beds very comfortable This was a very pleasant experience

Helpful?
Thank Marilyn K
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Its great to hear you enjoyed your stay! Hopefully next time you visit you have time to enjoy our hot breakfast as well! Happy Travels, Amber Diener Front Office Manager More 

Blacklick, Ohio
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 February 2016 via mobile

Thought we would use one of those hotel guides from rest area to find a place to stay in Jacksonville and saw Comfortable Suites in a not bad area just south of Jacksonville. We got a discount price but not the price in the ad. At first look this looked like an updated place but it's all cosmetic. It's a... More 

Helpful?
Thank dmcginn57
Jacksonville, Florida
1 review
Reviewed 5 January 2016

I arrived at another hotel that I made reservations at. When I arrived we were told that they changed their pet policy. Which left me looking for another hotel that would accommodate 3 dogs at 11:30 at night after traveling 12 hours. I called Comfort Suites, they were very accommodating. Reserved me a room over the phone. The room was... More 

Helpful?
Thank Andrea W
Savannah, Georgia
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 November 2015

We don't live far from Jacksonville and we like to attend concerts at The Jacksonville Theater. This hotel offers great rates and it is not far from the concert venue. We have stayed here three times, twice with two rooms reserved and once with just my husband and I. We will stay again when another awesome concert is announced and... More 

Helpful?
Thank AutumnBreeze911
Tampa, Florida
2 reviews
Reviewed 16 November 2015

We had a great view of a large grass area with hungry Canadian Geese every morning for two days. The girl at the front desk was very, very nice and always had a smile. The manager was very responsive, she actually came up to our room and made sure everything was taken care of first hand. I would give the... More 

Helpful?
Thank Randy N
Harvest, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2015

Room fine, amenities fine. Only issue I had was that the elevators work so slow and one day did not work at all. I had to go down the stairs to get to the main floor. Since my room was on the fifth floor, this would have been difficult for me to go up the stairs if necessary since I... More 

Helpful?
1 Thank CherylMetz
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We’re always happy to see that our guests enjoyed their stay! Thank you for your understanding concerning our elevator. We hope you stay with us again, but remember to call the front desk for any issues. That way we can offer help to make things more enjoyable for you. Happy Travels, Amber Front Desk Manager More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Comfort Suites Baymeadows, a Jacksonville hotel near Downtown Jacksonville and Jacksonville beachesConveniently located close to Jacksonville's businesses, the entertainment district and Jacksonville beaches, the Comfort Suites® Baymeadows is ideal for everyone. This Jacksonville, FL hotel provides easy access to Downtown Jacksonville, the Museum of Science and History, Times-Union Center for the Performing Arts and Jacksonville Municipal Stadium, home of the Jacksonville Jaguars. The Southpoint/JTB and Baymeadows Corporate Centers are close to this Florida hotel. The Mayo Clinic and Baptist Medical South are located less than eight miles away.The University of North Florida, Jacksonville University and Florida State College at Jacksonville South Campus are less than 10 miles away. The Avenues mall and St. John's Town Center, which features more than 150 shops and services, are just three miles from the hotel. Several golf courses and historic St. Augustine are only 15 minutes away.Located on the banks of the St. John's River, Jacksonville Landing is home to a variety of unique shops, fine dining, trendy bars and nightclubs buzzing with excitement. Several restaurants and lounges are within walking distance of the hotel. ... more   less 

Additional Information about Comfort Suites Baymeadows

Address: 8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
Region: United States > Florida > Jacksonville
Price Range: RM373 - RM551 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Baymeadows 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites Baymeadows Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Baymeadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms out back by the field are probably the quietest”
 of 5 bubbles carolynf271, 23 Oct 2016 | Read review
“Ask for a remodeled room and maybe ask for one in the rear of building.”
 of 5 bubbles elsiefromga, 29 Sep 2016 | Read review
“Asked for the new renovated rooms.”
 of 5 bubbles patel312016, 26 Sep 2016 | Read review
“I had a double bed suite which was very suitable for my family of six.”
 of 5 bubbles Dee3291970, 19 Jul 2016 | Read review
“Great pillows, room good for those with chemical sensitivities, to close shades, look inside the curtains!”
 of 5 bubbles susanbM9881JL, 5 Jul 2016 | Read review
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