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All reviewsfront deskthe general managerrecently stayed heresocial hoursouthern hospitalitythe wi fiworked finenice hotelwonderful stayking suitewould stay here againmini fridgethe breakfast areagas stationthree nightsrooms were cleanrosie
Arrived around dinner time with no acknowledge for being a platinum choice member and had to ask for addition points for being one. While going to our room, the halls needed vacuuming. Bathroom was fine but needed some TLC on the door jams. Bed was...More
Check in was very quick after some mix up with our room booking which Roxie cleared up very quickly.
We were offered some free snacks when we arrived. Rooms are clean except that the edges all around the room had debris.I think all this needs...More
Stayed for three nights and really felt welcome. Room was nice size and clean. Hot breakfast every morning was delightful. The owner and his staff were very friendly and frequently asked if we needed anything.
Thank Susanne W
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 3 weeks ago
Dear Susanne W, Thank you for your great review, So delighted to hear you enjoyed your room and breakfast as we really do strive to make sure each guest has a positive stay. Hope to see you soon!
This hotel was a great experience. The room was clean, nicely decorated, and very comfortable. The furniture was nice, the wi fi worked well, the shower was great, and I have not a single complaint. The breakfast was hot and plentiful. The bed was very...More
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 6 January 2018
Dear Idcole1, Thank you for taking the time to give us a review and perfect one at that, glad to hear you enjoyed your stay with us as we strive to make sure each guest has a positive experience. Hope to see you soon!
Do NOT Stay at this hotel... it looks great, however, the room we stayed in was flooded from pipes in bathroom, we had a microwave, TV and mini fridge and only one outlet so to run microwave you had to move furniture and change plug...More
Thank Wanda H
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 11 December 2017
Dear WandaH, Thank you for your review, but lets be honest about your stay with us we had to contact you about the leak in your room because you failed to notify us after being in there for 3 days , I just would not...More