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I will try the new Holiday Inn across street next time. We were scare with the kind of residents here plus this place is far from be clean outside and inside. The hallways are nasty and the rooms are worst but I think was easy...More
1 Thank hunter c
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 3 weeks ago
Dear Hunter c, Thank you for review, but having trouble locating your stay confirmation could you please give me a call @ 904-224-5500 ( Roxie Sorrells)
Going on my third week here and have 3 more to go. The staff makes it feel like home. Monday thru Thursday free dinner with adult beverage helps save on meal allowances. Staff makes me feel like I'm home.
1 Thank Yvonne R
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 21 March 2017
Dear Yvonne R, I am so glad to hear you are enjoying your extended stay with us as we strive to make sure each guest has a positive stay we have enjoyed you as-well.
Never coming back again very dirty room and have a smell like urine. Asked the housekeeper to vacuum the carpet again and she said "her vacuum doesn't work sorry". Don't know how this place get good reviews they have to be fake
1 Thank billdell2015
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 9 July 2017
Dear billdell2015, I am having trouble locating your stay with us which is always verified through the hotel and TripAdvisor, would you please contact me (Roxie Sorrells) @ 904-224-5500 with your stay confirmation.
Our family of five recently stayed here while traveling to Orlando. While this hotel wasn't bad by any means, I would say it is only average for a Comfort Suites. In the fitness room, the treadmill wasn't working properly. I didn't really like having to...More
Thank Amy E
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 27 June 2017
Dear AmyE, Thank you for your review, please note next time staying with us if you have any problem with operating any of our equipment please feel free to call the front desk for assistance. As far as us being average I would have differ...More
The General Manager Roxie Sorrels was the nicest hotel manager I've ever met. She greeted us with a great big smile and an awesome Southern Hospitality personality. Highly recommend a stay. The room were clean and tidy. And the staff were courteous.More
Thank Carlos L
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 14 June 2017
Dear Carlos, Thank you for the complement, but I must admit it is guest like you and your family that bring me so much joy in my profession it is truly my honor to have had the opportunity serve each of you. Hope to see...More
US$122 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#22 Family Hotel in Jacksonville
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
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