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Homewood Suites by Hilton Jacksonville Deerwood Park

HomewoodUS$125*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$125*
US$125*
US$125*
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Homewood Suites by Hilton Jacksonville Deerwood Park
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Deerwood Park
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Showing 519: English reviews
Denver, Colorado
Reviewed 27 July 2016 via mobile

Traveling towards home I booked this hotel due to the reviews. The hotel appears to be new however there is a distinct odor on the first floor and the air conditioning does not seem to run in the main parts of the hotel but only in your room. The first room I was given the AC did not work very...

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Helpful?
Thank sandijags
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear sandjags, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. With regards to bugs in your bed our outside professional pest control company...

Birmingham, Alabama
Reviewed 25 July 2016

This hotel is located in a great area convenient to malls, restaurants, beaches, etc. The staff is very accommodating esp. Mersida and Billy. It is very clean and updated. The breakfast area needs to be a bit larger and could use another waffle maker. I would def recommend this hotel to everyone

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank lhwood211
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear lhwood211, I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. Billy and Mersida are rockstars, they live and breath the Homewood Suites culture by providing HEART to every guest, so thank you for recognizing...

Sanford, United States
Reviewed 25 July 2016

My experience started out a bit rough because I made an error in the type of room that I reserved. My family and I were in the middle of a household move from Jacksonville to Orlando after 16 years. The situation was already very stressful because the moving company had misplaced the two portable storage units with all of my...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Frank J
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Frank J, Wow!! Thank you for such an amazing review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. Moving can be a hassle and I'm glad Billy was able to make you feel comfortable and part of our extended family. Our culture is to always find ways to...

Royal Palm Beach, Florida
Reviewed 21 July 2016

My family came to visit family members in the Orlando area, and was pleased with our over all experienced. We enjoyed our stay at Homewood Suites Jacksonville Park! In the near future, we will definitely come back!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Makayla2014
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Makayla2014, I wanted to personally thank you for taking the time to give us your feedback. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. Whenever your travels lead you back to Jacksonville, please know that you are always welcome “Home”. Yours in Hospitality, Demetrius Burnley Assistant General Manager

Jensen Beach, Florida, United States
Reviewed 20 July 2016

This hotel has a large enough dining area to accommodate large amounts of guests during breakfast hours. It provides its guests with a great selection for breakfast. If you are traveling Monday - Thursday, a complimentary dinner is available during set hours with the meal of the day. Complimentary wine is also provided. Each room has its own mini kitchen...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ray S
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Ray S, Thank you for your wonderful remarks and 5 stars, which I have shared with our team members. The Homewood Suites brand is great for the leisure or business traveler and with our beautiful outdoor patio with fire pit and multiple grills, we want all our guest to feel right at "Home". The Homewood breakfast and dinner reception...

Lake City, Florida
Reviewed 16 July 2016 via mobile

We had a great time. Our room was comfortable and clean. We just had a problem with the bathroom door not closing all the way and the latch was hard to unlock but other than that it was nice. We will stay here again in the future..

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Helpful?
Thank Grover V
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Grover V, I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. We spend time each week going through reviews to make sure we are doing our best and to make sure we're providing what...

Panama City, Florida
Reviewed 14 July 2016

I recently spent a total of ten days because of receiving treatment at mayo clinic, which by the way is only ten minutes away. The entire staff were helpful and friendly. The hotel was so clean! And the food in the evening was actually good!! I would highly recommend staying here to anyone traveling to jacksonville ..

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Helpful?
Thank parkerprincess82
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear parkerprincess82, I appreciate you taking the time out of your day to send some flattering comments our way. I’m going to forward this right over to our kitchen staff to let them know how great they’re doing. The large suites and dinner reception are probably two of my favorite value adds, so I’m glad you enjoy them too. I...

Reviewed 13 July 2016

i am a local who was staying at the hotel when my Air Conditioning at ,was being repaired on a 100 degree day,as I pulled into the hotel,it was full of police Cars from everywhere,i was curious,when I checked in the lobby was FULL of people checking in,a man named Billy was working the Desk,and was thinking "is there another...

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Helpful?
Thank islandman66
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear islandman66, Thank you so much for taking the time to share feedback regarding your stay with us here at the Homewood Suites by Hilton Jacksonville Deerwood Park. We were thrilled to hear that you enjoyed your arrival experience and found your room to be to your liking. Thank you for mentioning several staff members during your stay, our culture...

Madison, Alabama
Reviewed 11 July 2016

I have stayed at this hotel numerous times and it is always our go to hotel in the Jacksonville area. Place is always clean and the amenities are excellent. What stands out most are the people. In particular Billy at the front desk is incredibly prompt, accomodating and incredibly friendly. It is always a welcome sight to walk into the...

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Helpful?
Thank ckosanda
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear ckosanda, Thank you for taking the time to share your experience at our hotel with others. We believe in providing excellent service to all our guest and Billy is a leader in doing just that. Thank you for recognizing Billy and all his efforts, we look forward to serving you again soon. Yours in Hospitality, Demetrius Burnley Assistant General...

Duluth, United States
Reviewed 9 July 2016

We forgot our son's stuffed animal in the hotel bed, so they mailed it back to our home. Comfy pillows, clean and nice looking hotel appearance wise. We set up a hilton honors account to try and earn free hotel stays. We will definitelt continue to stay at Hilton Hotels after staying at this hotel. Not overly pricey but classier...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Robin T
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Robin T, I appreciate you taking the time out of your day to send some flattering comments our way. I am glad your son received his stuffed animal, our staff works very hard to make sure no items are left behind. I would also like to thank you for taking the time out and joining Hilton Honors, our loyalty...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: RM502 - RM880 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Expedia, Orbitz, Travelocity, Booking.com, TripOnline SA and HotelQuickly so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
8 questions
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Savannah, Georgia
over a year ago
10 months ago
10 months ago

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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect on the second night. The first night, I had noisy people above me. My room was changed. Thank you!”
988DonaldV, 17 Apr 2017 | Read review
“No bad room in the hotel.”
rodc280, 14 Apr 2017 | Read review
“spacious room, clean and quiet with good housekeeping service”
stanleyc606, 11 Apr 2017 | Read review
“I don't Know, everything seemed just right for me. Especially my sleep. Wow! Did I rest well. I wanted to sleep and rest all day but I had business. Thanks Homewood ”
michaelre2016, 10 Apr 2017 | Read review
“We booked a studio, fully intending to make breakfast in the room, however, the hotel's breakfast was so good we didn't use the kitchen at all. ”
roibnk, 4 Apr 2017 | Read review
5 of 5
Homewood
US$125* /night
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Hotels.comUS$125
Expedia.comUS$125
TripAdvisorUS$125
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Prices are for 1 room, 2 adults
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