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Embassy Suites by Hilton Jacksonville - Baymeadows

EmbassySuites.comUS$169*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Jacksonville - Baymeadows
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468 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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New Bern, North Carolina
Reviewed 4 days ago NEW

Room was so hot we couldn't sleep, all they did was renovate the lobby. Would not stay here again. The showers are also very small and the shower head was stuck pointed to the side so you couldn't move it so you would get wet.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul2522014
Management response:

First off I would like to thank you for your comments and I am truly sorry that you had issues in your guest room. I feel terrible that this occurred and we will address today and make sure that this has been taken care of. This information is very helpful, thank you. We are glad that you noticed the renovated...

Vail
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed here for two separate weeks, one in March and one last week, for a class I was teaching. The hotel was extremely accommodating for our class needs and the staff took very good care of us. They provided lunch every day through the restaurant, and it was very good. The rooms are clean and quiet. I was on...

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Helpful?
Thank alegriafury
About Hotel's Favourite Review
Management response:

The Embassy Suites Jacksonville would like to thank you for your comments and business. We are glad that you enjoyed and experienced a great meeting at our hotel. Always good to hear that the place was clean, the food was good, staff was friendly, and the gym was well liked. Thanks and we look forward to your return visit. Kendall...

Virginia
Reviewed 6 days ago NEW

Your typical Embassy Suites-nothing special, nothing bad. The room I was in had a pipe sticking out the ceiling, which was kind of strange. Can't give them more than 4 stars due to the crappy internet I had. The signal was never strong enough to get connected and I had to resort to using my own jetpack connection to get...

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Helpful?
Thank Itsjustme47
Management response:

Would like to thank you for your business and comments. We appreciate the positive comments about breakfast, the staff, digital key and location. I apologize for the internet service while you were here and we are in the process of upgrading the entire signal for the hotel. Thanks again.

Worthing, United Kingdom
Reviewed 1 week ago

Pretty standard for Hilton and Embassay Suites brand. Long lines at breakfast and understaffed in the bar can lead to frustration espically on weekends. A little on the pricey side also for Embassay Suites. Resonable location and room quality

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank arnold15uk
Management response:

We appreciate your business and comments. We are glad that you enjoyed the location and room quality. We will look into the long lines and come up with a better way. Thanks

Petaluma, California
Reviewed 1 week ago via mobile

Two of my friends and I stayed here one night and enjoyed our stay. The rooms are good size and fit our needs very nicely. We took advantage of the complimentary evening reception and also the free breakfast which was very good.

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Helpful?
Thank Dianne778
Management response:

The Embassy Suites Jacksonville appreciates your business and we are thrilled that you enjoyed the 2 room suite, complimentary evening reception and the free cook to order breakfast. Kendall - GM

Gaston County NC
Reviewed 1 week ago

We were very pleased with the level of service we received at this hotel. Breakfast and evening receptions were nice, friendly employees and quick to respond to requests. The only down part was that the complimentary free wifi for Hilton Honors members was extremely slow for us.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CKFreeman
Management response:

Thanks for mentioning about our friendly service, free cook to order breakfast, and evening managers reception. The Embassy Suites Jacksonville looks forward to your return trip to our hotel. Kendall

Chicago, Illinois
Reviewed 1 week ago

While we've stayed at nicer Embassy Suites, this hotel was fine and the reception staff friendly and helpful. I must agree with other posts that our room was a bit drab with some older furnishings, but clean with spotless linens. Our room was on the first floor, and we had parking access nearby, which was was appreciated. We never seem...

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Helpful?
Thank cbohne
Management response:

We appreciate your business at the Embassy Suites Jacksonville. We are glad that you enjoyed our friendly staff, made to order breakfast and clean hotel. Thanks Kendall

Nashville, United States
Reviewed 1 week ago

Excellent hotel and staff! I highly recommend staying here. Alex was my favorite staff member. Although everyone working there was great. Alex had a great attitude and was able to help with any of my requests. I enjoyed the delicious complimentary breakfast! In addition the pool, hot tub, and fitness center are great and very clean! I will be back...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 512janelleb
Maitland, Florida
Reviewed 2 weeks ago via mobile

My family and I have been here twice now. We loved it. Free morning breakfast isn't rushed, and runs until 10:30 am. The food has above average quality, and omelette's are made to order and huge! Lobby is giant, plenty of seating, bright atrium. Indoor pool is not overly fancy, hot tub was hot. Happy hour daily is also free...

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Helpful?
Thank obiratkenobi
Management response:

We thank you for staying at the Embassy Suites Jacksonville and we are pleased that you would give us a 5 Star rating. We are glad that you enjoyed our free breakfast that comes along with a cook to order station, open and spacious atrium, free happy hour that is served nightly and our friendly staff. Thanks again, Kendall (GM)

Tallahassee, Florida
Reviewed 2 weeks ago via mobile

The newly renovated Embassy Suites was a bit of a disappointment for me on a recent business trip. While the rooms were nice, I was left wondering why the hotel didn't gut the rooms instead of leaving clearly dirty and old baseboards and old tables in the rooms. I also wish they had published the cocktail hours on the website...

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Helpful?
Thank Florida-Traveler-US
Management response:

We appreciate your business and we feel terrible that you didn't completely enjoy your stay with us. A year ago the hotel was renovated and all new furnishings were put into the guest rooms, and the entire hotel. We are really excited by these renovations and we have received numerous positive comments regarding this. The internet can be a challenge...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256-7710
Region: United States > Florida > Jacksonville
Price Range: RM616 - RM1,057 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Jacksonville - Baymeadows 3.5*
Number of rooms: 277
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great.”
147waymang, 13 May 2017 | Read review
“Stay elsewhere”
disgusted012, 30 Apr 2017 | Read review
“get the back area facing south....”
Tall-Traveler6ft7, 5 Apr 2017 | Read review
“Stay elsewhere”
disgusted012, 8 Jan 2017 | Read review
“Check your bathrooms for cleaning”
891valeriea, 3 Jan 2017 | Read review
5 of 5
EmbassySuites.com
US$169* /night
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Prices are for 1 room, 2 adults
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