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Jacksonville Marriott

CancelonUS$192*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$200*
US$192*
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US$200*
US$200*
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Jacksonville Marriott
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326 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Reviewed 2 days ago NEWvia mobile

The rooms were clean, nice & had comfy beds. Every staff member was pleasant & greeted us at each passing. Room service was delicious asvwell. Even with construction all around the hotel it was easy to get to. Beautiful hotel & we would definitely stay again!

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Helpful?
Thank Lauren S
Florida
Reviewed 1 week ago via mobile

We had a cheer banquet at this hotel. Definitely a lot better than last year's experience. The food was good this year and the ballroom looked great. The only issue we had was the food to us came out kinda late. I think it was around 7:30-8. We were all hungry at the table.

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Helpful?
Thank StAuggie12
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

The staff at this hotel is very friendly and welcoming, however, that is literally the only positive thing that can be said about the property. It is very badly in need updating. The rooms are sadly old and the really not that clean. I had two rooms because the first one smelled terrible and both had misc dirt and items...

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Helpful?
Thank frogbog
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear frogbog, Thank you very much for taking the time to share both the positive and negative attributes of your stay. We really try to exceed all guest expectation of service and it sounds like we made an excellent impression. It really helps motivate the staff to hear that we made a difference! It is my pleasure to announce that...

Chicago, Illinois
Reviewed 3 weeks ago

Stayed here because we have a corporate rate. If I was back in the area for work, I would not stay again. This place is indeed in need of a major rehab. Driving up, I realized that it is an old concrete fortress style popular many decades ago. Plus: - friendly staff - free parking - executive lounge - comfortable...

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Helpful?
Thank Chicago Flyer
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear Chicago Flyer, Thank you so much for taking the time to compliment our exceptional staff. As a team, we strive to exceed all guests expectations and make a positive lasting impression through outstanding service. I apologize for the age and condition issues you encountered. I'm happy to report that the hotel is slated for a full renovation in early...

Wilmington, Delaware
Reviewed 4 weeks ago via mobile

Plenty of free parking. Rooms and hallways and lobby are immaculate. All front desk staff friendly and helpful. Hotel right off I95 Rooms renovated but rather plain. Safe area of town. Quiet! Suggestions: 1. Add Kuerig coffee machine to room 2. Have real coffee mugs not wax covered -to go -only 3. Upgrade TV to new flatscreen 4. Add auto...

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Helpful?
Thank mealybug
Charlotte, North Carolina
Reviewed 4 weeks ago

We only stayed one night but the rooms need serious help. The door to the bathroom actually had wood rot, the mirrored doors to the closet were rusted on the bottom. Its really time for a reno on the rooms. We ate in the restaurant and the food was actually not bad. Our waiter was excellent and a special mention...

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Helpful?
Thank Amy M
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Dear Amy. Thank you for taking the time to complete the survey in regards to your recent stay at the Jacksonville Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, unfortunately we have fallen short of our goal during your recent stay. I'm glad the menu in our Bistro 202 was delightful as well as...

Reviewed 4 weeks ago via mobile

I travel weekly on business. I rarely write reviews for anything. I am a fan of Marriott, and Marriott is in fact a large client of mine. This property however is poorly managed and outdated. The rooms smell like mold, the "fresh" sheets were stained, the staff is poorly trained, and three were breakfast items and wine glasses still littering...

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Helpful?
1Thank David A
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear David A, Thank you very much for your loyalty to Marriott and we sincerely appreciate this feedback form your most recent stay with us. There is no excuse for stained linens and room service dishware in the hallways. We do our very best to provide a flawless guest experience with regard to service and cleanliness and have fallen short...

Jacksonville, Florida
Reviewed 5 April 2017

This location is a convenient location and great Jacksonville property. Staff is helpful and friendly. The beds are comfortable and rates are reasonable. Would definitely stay again - no issues whatsoever.

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Helpful?
Thank jasonf1975
usa
Reviewed 26 March 2017

I've never stayed at a Marriott that was so disappointing. I had to move to a new room within minutes of checking in due to the intense smell of cigarette smoke. My new room had old blood stained sheets on the bed! I stripped down both of the queen beds completely to make sure that all of the linens were...

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Helpful?
1Thank destinationlove
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Dear destinationlove, Thank you for taking the time to share your experience from your recent stay with us. Our Housekeeping team prides themselves on providing a flawless stay for our guests and we clearly had an issue with an attendant in this section on the date of your stay. Moreover, the Supervisory team should have identified these flaws prior to...

Ladson
Reviewed 26 March 2017 via mobile

Beautiful property, professional personable staff. Indoor/ outdoor pools, restaurant, small lounge area open until 1 am. Affordable for a weekend getaway. Close to beach and plenty do eat and do. We had in issue with the AC, they were up before we left for breakfast, had it fixed and left and apology letter with gift basket for the inconvenience...impressed

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Helpful?
Thank Edy J

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Rd, Jacksonville, FL 32256-6130
Region: United States > Florida > Jacksonville
Price Range: RM620 - RM1,051 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacksonville Marriott 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville
Hotel Style:
#31 Romantic Hotel in Jacksonville
#49 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Marriott staff and other travellers.
1 question
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Deltona, Florida
over a year ago

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Questions? Get answers from Jacksonville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay on upper floors since I am not sure of the structural integrity of the hotel”
Meatdog624, 15 Mar 2017 | Read review
“ask for a high floor, very quiet”
142KathyB, 17 Jan 2017 | Read review
“Unless you like looking at air handlers, ask for a room which overlooks the parking lot.”
RcikS, 29 Dec 2016 | Read review
“Concierge Level one-bedroom”
n1cf2, 1 Dec 2016 | Read review
“Ask if there is a group, and try to avoid them. We made the mistake of sharing a hallway with loud, partying football fans.”
charlied238, 13 Nov 2016 | Read review
5 of 5
Cancelon
US$192* /night
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Expedia.comUS$200
Orbitz.comUS$200
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Prices are for 1 room, 2 adults
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