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Jacksonville Marriott

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Traveller (86)
Room & Suite (46)
Dining (3)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Jacksonville Marriott
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (374)
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Traveller rating
134
120
66
29
22
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LanguageEnglish
134
120
66
29
22
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All reviewsthe concierge loungefull service marriottstandard marriottfront deskindoor poolwe ordered room servicefitness centeran updatefree weightsother hotelsbusiness hoteljohn's town centercheck in was a breezewonderful hotelbusiness tripwould stay here againlobby area
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1 - 5 of 371 reviews
Reviewed 4 weeks ago via mobile

Jacksonville Marriott. First let me start off by saying my wife and I are loyal Marriott Members(Gold Elite). After a long day of traveling due to our flight being delayed and ultimately being canceled. We ended up flying into Orlando Airport instead of our original...More

Thank agp1021
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded 4 weeks ago

Dear Not a Happy Camper, Thank you very much for your loyalty to Marriott and thank you for taking the time to share this experience. I have been re-rerouted to Orlando before and I understand exactly how inconvenient it can be to have to fly...More

Reviewed 12 March 2018 via mobile

I stayed here for the weekend a d regret it. My sheets was not changed either night and I was told by front desk that's a standard for them..eco friendly. Outdated and over priced. Never stayi my againMore

Thank Kelvin M
Response from JacksonvilleGM, Front Office Manager at Jacksonville MarriottResponded 15 March 2018

Good evening Mr. Kelvin M, I wanted to reach out to you and deeply apologize for the inconveniences that you encountered during your recent stay at the Jacksonville Marriott. I understand how frutsrating and uncomfortable this must have been for you. This is not our...More

Reviewed 6 March 2018 via mobile

The service was great but the accommodations were average. This hotel is in the middle of nowhere. Not a good choice if you have no car. No place for breakfast unless you are ok with hotel prices. There is a Dave and buster within walking...More

Thank R T
Response from JacksonvilleGM, Front Office Manager at Jacksonville MarriottResponded 7 March 2018

Good evening R T, I would like to thank you for your courteous comments. I am very happy to hear that the service was great, but I am sorry to hear that the accommodations were just average. Our hotel is in a corporate park area...More

Reviewed 23 February 2018 via mobile

My recent business trip stay at the Jacksonville Marriott hotel at 4670 Salisbury Rd in Jacksonville, FL was very disappointing. The price of $279.00 per night was extremely over priced for the very "standard" room accommodation. The musty smell overtook me, upon entering my room....More

Thank Tammy B
Response from JacksonvilleGM, Manager at Jacksonville MarriottResponded 24 February 2018

Dear Tammy, Thank you for choosing to stay at the Jacksonville Marriott and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have...More

Reviewed 18 February 2018

Wonderful front desk staff, who upgraded us to a lovely one bedroom suite, we are Platinum Marriott members and checked in on a Saturday when the Concierge lounge was closed so we were given a coupon for their buffet breakfast the next morning. This hotel...More

Thank maryb6718
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Indoor pool
Details
Price range
US$134 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Jacksonville
#50 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Jacksonville
#50 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (46)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Priscilla T
9 March 2015|
AnswerShow all 4 answers
Response from jerrythetraveler | Reviewed this property |
The Marriott in Ponte Vedre does
0
Votes
Room Tips
"Not sure but room had a lot of Hallway noise. Easy to hear other guests talking, doors opening and closing..."
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"I like the upper floors away from elevators and ice machines, I stayed in room 935"
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"Make sure A/C is working in room"
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"ask for an updated room"
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