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Omni Jacksonville Hotel

2,157 reviews
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Traveller (157)
Room & Suite (91)
Pool & Beach (43)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“select guest”(22 reviews)
“valet service”(35 reviews)
“room service”(82 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Jacksonville Hotel
Offers & Announcements: LIMITED TIME OFFER
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,157)Write a Review
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1,092
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282
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1,092
579
282
122
72
Show reviews that mention
All reviewsselect guestvalet serviceroom servicenice hoteldowntown areawithin walking distancerooftop poolview of the riverself parkingbusiness tripgreat stayenjoyed my stayfront desk staffbed was very comfortablestaff was friendlylandingbellman
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1 - 5 of 2,147 reviews
Reviewed yesterday

Stayed here when attending meetings at the CSX Railroad company headquarters across the street, so it was a convenient location for me. Nice rooms, comfortable beds, friendly and professional staff. Only negative is that there are no restaurants nearby other than the hotel restaurant (Juliettes)....More

Review collected in partnership with Omni Hotels & Resorts
Thank paullB2306GM
Hotel's Favourite
Reviewed 2 January 2018

We were in room 1126; very comfortable room. Quiet, could not hear noise in hall. Bed was very comfortable. We had everything we needed except an extra blanket, which was brought to us right away. The only issue was that there was a flowery fragrance...More

Thank Lisa R
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 4 weeks ago

Thank you for taking the time to review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of...More

Reviewed yesterday

I was very pleased with my stay and would highly recommend this hotel to anyone. The Junior Suite was clean but a little dusty. The service was excellent from the time I drove up to valet park, until I checked out and left the premises.

Review collected in partnership with Omni Hotels & Resorts
Thank patriciag942
Reviewed 2 days ago

This is a nice (but expensive) hotel. We paid for an Executive Room River View but were barley able to see the river between two buildings. They were working on the pool directly outside of our patio "view". Grinding on metal, hammering, etc. A bit...More

Review collected in partnership with Omni Hotels & Resorts
Thank William E
Reviewed 3 days ago

If I were to choose a hotel to stay, it would definitely not be that one. Location is OK, 20 mins from airport. The pool was empty, no water. More or less the same item offered at breakfast. The calamari is a bit bitter. I...More

Review collected in partnership with Omni Hotels & Resorts
Thank JND1964
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$135 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$135 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
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Traveller (157)
Room & Suite (91)
Pool & Beach (43)
Dining (5)
Amenities (99)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sabreline
1 September 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
23 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
9 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
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Room Tips
"Ask for a king room with a river view"
Read review
"Some rooms have full river views, others only partial. If this is important to you, be specific."
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"If fragrances bother you, not the 11th or 14th floors; I don't know about the other ones"
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"Keep an eye out for deals months in advance. We got our room $100 less per night that way."
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