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Omni Jacksonville Hotel

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1,598 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
Toronto, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 days ago NEW

We drove up from Kissimmee where we were staying to catch a Jaguars game and stayed at the Omni. Booked it through a 3rd party site and got a very good deal I think. The room was a good size along with the flat screen and very clean. After not sleeping well the first two nights of our trip it... More 

Helpful?
Thank Cooliepops
Atlanta, Georgia
1 review
Reviewed 1 week ago

Room cleanliness was very poor. Not sure I would stay again. The room was never vacuumed or cleaned well. I stayed 6 nights after the second night I left things out to see if they would pick up. I used the blow dryer one day and left it on the floor. It was NEVER pick up or moved.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 74annemariet
Ocala, Florida
1 review
Reviewed 1 week ago

The room was comfortable and the staff was welcoming. Next time I will make the reservations through the hotel site and not a 3rd party. We walked to the Landings for dinner and then to the event at the Union Center.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kathleen M
Boca Raton, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Omni Jax was very good for the most part. We've been staying at the Hyatt and their service and hotel has been declining. We tried The Omni and I think it's slightly better. But if you compare the food at Juliette's to the Hyatt's The Omni wins easily. We had a great dinner at Juliette's with great service. The... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank d110717
Saint Francis, Minnesota
1 review
Reviewed 1 week ago

Way over priced for the location. Small beds that weren't very comfortable. Decent sized rooms. No hot tub by the pool which was disappointing. Pool was too cold. Friendly staff. Nice to have a desk in the room. Parking was way too much, especially valet parking.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank candacemays
Jacksonville, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago

Pros: staff at check in quick and friendly, House keeping staff did a great job, location very good for downtown business. Cons: room was a little worn wall paper peeling, ceiling paint in shower peeling carpet in the room needed a good cleaning, furniture nicked and scuffed. Looks like maintanance was a little laxed in this room. This was a... More 

Helpful?
Thank Dave C
Gainesville, United States
1 review
Reviewed 1 week ago

Very pleasant place to stay. Great room with a view, and very helpful staff. I had a problem, called the front desk and they immediately sent a person to fix the problem. Turned out it was operator error. Very comfortable, quiet room. Will stay there again.!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank G5111CYmichellea
1 review
Reviewed 1 week ago

The hotel was clean and the staff very friendly. I was not able to use my phone for room service. I asked about local attractions and there was little information. I was on a club floor and was told about the amenities but the times it was open and the consistency of operating hours was hit or miss.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank R763NGkimp
Marietta, Georgia
2 reviews
Reviewed 1 week ago

Very nice hotel but what would you expect it's the last Omni. Very clean laid back place to kick your feet up and that's what I did for the weekend. Just wish I was able to book a luxury suite online that's the only thing missing.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank lancec660
Jacksonville, United States
1 review
Reviewed 1 week ago

We stayed at the Jax. Omni and were attending a concert that evening at the Moran Theatre. We were VERY pleased to discover that the venue was directly across the street and was easy for my wife and I to walk to. Our room was great, the view was great, the food was very good and all staff members were... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank rogerwQ9988SI

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Price Range: RM590 - RM983 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Expedia, Orbitz, Cancelon, Priceline, Odigeo and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
Ask a question
Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
3 months ago
Miami, Florida
Flagler Beach, Florida, United States
8 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on fifth floor I would recommend a higher floor.”
 of 5 bubbles G5228MSdavec, 22 Nov 2016 | Read review
“not sure if any view is good. ours was facing the building next door”
 of 5 bubbles MarchelleB, 1 Oct 2016 | Read review
“If you must stay here, a king bed may prove more comfortable”
 of 5 bubbles Wladovich, 29 Sep 2016 | Read review
“I'd ask for better views than the dirty parking lot.”
 of 5 bubbles ashleyc721, 29 Sep 2016 | Read review
“Ask for a river view. Costs a little more if you book it upfront.”
 of 5 bubbles melanier2014, 8 Sep 2016 | Read review
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