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    Crowne Plaza Jacksonville Airport Hotel

    14670 Duval Rd, Jacksonville, FL 32218-2460
    011 60 1-800-81-8081
    Hotel website
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    03/12/2017 04/12/2017
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    US$106
    US$106
    US$106
    Traveller (102)
    Room & Suite (44)
    Dining (15)
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    Overview
    • Excellent49%
    • Very good27%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Jacksonville Airport Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (421)
    There are newer reviews for Crowne Plaza Jacksonville Airport Hotel
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    11 - 15 of 417 reviews

    Reviewed 17 August 2017

    Stayed here one friday night before a 10 day vacation stay a little down the coast. I specifically chose this hotel as I am a member of their rewards program (IHG), and Crowne Plaza's have a pretty darn good reputation. Was I disappointed in that....More

    Thank bilboleo1
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 21 August 2017

    It is with great regret and concern that we received your letter today detailing the few mishaps that you experienced with our service. I would like to apologize on behalf of the entire hotel staff. We understand your disappointment and appreciate the inconvenience this must...More

    Reviewed 18 July 2017 via mobile

    I was overall pleased with this hotel. This hotel was clean and it was close to the airport and shopping mall next door. The pool area was very nice and the beds were very comfortable. I enjoyed my stay here.More

    Thank hth46689
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 20 July 2017

    Thank you very much for choosing the Crowne Plaza Jacksonville. I'm glad to hear that you enjoyed your stay with us. We hope to get the chance to welcome you again to our hotel. Please feel free to contact the hotel directly at 877-559-0015 and...More

    Reviewed 14 July 2017 via mobile

    During my past two stays there were no holes in the ceilings, no leaking pipes, and no toilet overflows. This is a significant improvement over previous experiences. Still, the rooms are inconsistent with some having horrible musty odor while others have been perfumed. I found...More

    Thank R0b3000
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 17 July 2017

    We appreciate your input regarding your stay. Please be assured, we take your comments seriously and that we will make every effort to see that the concerns you raised are addressed. We always strive to provide a wonderful experience, great service and a welcoming environment...More

    Reviewed 3 July 2017 via mobile

    Staff was very nice. Bar area was also nice. Room service food was good. Room would not cool down which made for a miserable night of sleeping. Other than the room being hot this hotel is a nice place to stop over.

    Thank jyacobacci
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 5 July 2017

    Thank you for your review. I hope you spoke with someone at the front desk to make sure maintenance went in to fix. We appreciate your business and hope to see you back in the near future. Mark Kane General Manager

    Reviewed 26 June 2017

    My military organization hosted a 4-day training event recently at the Crowne Plaza Jacksonville Airport. From our initial coordination with the hotel sales department, I was confident that our event would be a success. Kelly (Director of Sales and Marketing) was extremely helpful in all...More

    Thank Robert E
    Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 5 July 2017

    Thank you so much for this wonderful review. I will definitely pass along your nice comments to the staff. Our team works well together to ensure all events go off without a hitch. Thank you for your business and we look forward to working with...More

    Hampton Inn & Suites Jacksonville-Airport
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    Microtel Inn & Suites by Wyndham Jacksonville Airport
    1,399 reviews
    #27 of 134 hotels in Jacksonville
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$111 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Jacksonville
    • #18 Romantic Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 317
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Crowne Plaza Jacksonville Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Holiday Inn Jacksonville ,
    • Jacksonville Holiday Inn
    Add Photo Photos
    Traveller (102)
    Room & Suite (44)
    Dining (15)
    Pool & Beach (7)
    Hotel & Grounds (84)
    Business Centre & Event Rooms (11)
    Bathroom (8)
    Nearby
    Hyatt Place Jacksonville Airport
    864 reviews
    .36 km away
     
    Hampton Inn & Suites Jacksonville-Airport
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    .75 km away
     
    Microtel Inn & Suites by Wyndham Jacksonville Airport
    1,399 reviews
    1.85 km away
     
    Doubletree by Hilton Hotel Jacksonville Airport
    629 reviews
    3.21 km away
     
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    Ask a question
    Questions & Answers
    Nikki R
    13 November 2017|
    AnswerShow all 2 answers
    Response from Harry V | Reviewed this property |
    Sorry I do not know. It is a combo indoor/outdoor pool
    0
    Votes
    Pablo S
    18 April 2017|
    AnswerShow all 3 answers
    Response from airzero | Reviewed this property |
    Yes! Five minute van ride!
    0
    Votes
    Pablo S
    18 April 2017|
    AnswerShow all 2 answers
    Response from CrownePlazaJAX | Property representative |
    Our hotel provides a complimentary shuttle to and from the Jacksonville Airport for hotel guests.
    0
    Votes
    Room Tips
    "Join the hotel loyalty program as every hotels layout is different and ask ahead of arrival time."
    Read review
    "All rooms are quiet, both towers."
    Read review
    "ask for an internal room, as opposed to an external room. The external room was very crowded."
    Read review
    "Higher floors are executive level and require key card access."
    Read review
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