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Crowne Plaza Jacksonville Airport Hotel

426 reviews
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Traveller (103)
Room & Suite (58)
Dining (10)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(68 reviews)
“beautiful lobby”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Jacksonville Airport Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)Write a Review
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All reviewsindoor outdoor poolfront deskbeautiful lobbyjacksonville airportholiday innnice hotelbreakfast buffetwaffle houseshuttle servicegreat place to staybusiness tripcoffee makerconvenient locationreunioncruiseconferenceinterstate
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81 - 85 of 422 reviews
Reviewed 15 June 2016 via mobile

Stayed at the hotel for two days.Located close to the airport.They provide shuttle service to airport and downtown.Room was elegant and comfy.Service from the staff were very best.Restaurant served limited menu. Overall a pleasant stay.More

Thank Sachin V
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 16 June 2016

Thank you for taking the time out of your busy schedule to rate our hotel. Our staff takes great pride in our facility and we are glad that you recognize this. Our location is great…we do provide transportation to the River city Marketplace offers over...More

Reviewed 15 June 2016 via mobile

My husband's flight arrived early in the hotel staff was super nice about getting him an early check in. We had booked two rooms and they were able to make them adjoining. It would've been nice to have a microwave and refrigerator, but the rooms...More

Thank 24112QGal
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 16 June 2016

Thank you for taking the time to write your comments regarding your stay. Sorry for your disappointment that microwaves and refrigerators were not in our rooms. Our hotel is considered full service not limited service; however these items are available for rental of onetime fee...More

Reviewed 31 May 2016

We checked in late here, yet again. But the lobby/bar/indoor pool area looked pretty cool, and there were several people hanging out and having fun in there. The room was decent sized and had all the amenities you would expect, plus a couple extras. A...More

1  Thank William R
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 2 June 2016

Thank you so much for your review. We appreciate your comments and business. We hope to see you back next time you are in Jacksonville. Mark Kane General Manager

Reviewed 26 May 2016 via mobile

A regular stopover on our travels but no more. For the second time now our room was unacceptable being dirty and worn looking. We asked for an upgrade and were told we had a nice room NOT. We could not find a smile on any...More

1  Thank Islandboat
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 27 May 2016

We would also like to apologize for the disappointing service that you received on this visit. Please be assured, we take your comments seriously and that we will make every effort to see that the concerns you raised are addressed. We always strive to provide...More

Reviewed 23 May 2016

We were staying just one night in Jacksonville and chose this hotel because of the low cost. It was approximately $105 for the night. We arrived a bit before check in but our room was already ready and we had been upgraded to the executive...More

Thank Jackie K
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 24 May 2016

Thank you for taking the time out of your busy schedule to rate our hotel. All of our rooms are the same except the EL has the addition of lounge with workstation and complimentary refreshments. It is also a keyed off floor and adult only...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (58)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Shelby P
24 January 2018|
AnswerShow all 2 answers
Response from sdkoehler | Reviewed this property |
Yes there is.
0
Votes
Nikki R
13 November 2017|
AnswerShow all 2 answers
Response from Harry V | Reviewed this property |
Sorry I do not know. It is a combo indoor/outdoor pool
0
Votes
Pablo S
18 April 2017|
AnswerShow all 4 answers
Response from bilboleo1 | Reviewed this property |
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my... More
0
Votes
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Room Tips
"Join the hotel loyalty program as every hotels layout is different and ask ahead of arrival time."
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"All rooms are quiet, both towers."
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"ask for an internal room, as opposed to an external room. The external room was very crowded."
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"Higher floors are executive level and require key card access."
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