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Residence Inn Jacksonville Butler Boulevard

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Residence Inn Jacksonville Butler Boulevard
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212 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Panama City
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

The hotel is conveniently placed in Jacksonville, and the rooms were very spacious. The full kitchen in the suite was very nice and unexpected. However the room smelled musty, and the carpeting on the stairs were very worn down. The staff was nice and friendly, but weren't very helpful when we lost our luggage on the grounds. Also, after checking... More 

Helpful?
Thank Cassandra B
Atlanta
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago

I had called the hotel days before arriving to let them know it would be my wife's birthday. I asked if they could do something special and they certainly did. Not only was my wife surprised but so was I when I saw the bouquet of balloons being held down with a bottle of wine. The room, the breakfast and... More 

Helpful?
Thank Zandy100
Huntsville, Utah
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

The biggest complaint about this hotel is the fact that it is run down and needs updating. Carpet is stained, drawers stick, doors stick, windows desperately in need of cleaning. On the plus side, room was very clean, great pillows and very spacious. Staff was great, but housekeeping did not speak English. There was not a "do not disturb" sign... More 

Helpful?
Thank 530Nancy
Rory P, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear 530Nancy, Thank you for your comments. I do apologize for any inconveniences you experienced during your stay. Our goal is to always provide first in class customer service and accommodations to all of our guests and I do apologize for falling short of that. I have discussed your comments with our management and leadership team as we are always... More 

Boston
Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

You are 15 minutes to JAX, about the same to the shore and 30 mins to St.Augustine. Lots of food and mall options just a short drive away, but not for walking. Typical Residence Inn accommodation . Breakfast buffet has something for everyone.

Helpful?
1 Thank BostonEDK
Coral Springs, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The staff was great. The water was VERY HOT. However this hotel is in serious need of a remodel. The rooms are old and worn, the carpet is fraying. The bathtub/ shower was rusty. And there were fleas. The walkways were not level, so my disabled husband had difficulty getting around.

Helpful?
1 Thank lauradarden
Rory P, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear lauradarden, Thank you for your kind words regarding our staff. They all work very hard to take care of our guest. I have asked our Chief Engineer to check the water temperature and bathroom in your room and make the necessary repairs. Currently, we are in the process of refreshing our bathrooms to include all new facets, flooring, and... More 

Jerusalem, Israel
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 October 2016

I stayed 7 nights. This is a great hotel. The rooms are very well equipped and are always clean. The hotel's staff are very friendly and professional. Check in and out took moments only. Breakfast was good and included most of your needs. Free parking was available all the time. There is also a free laundry room. I recommend this... More 

Helpful?
1 Thank Yuvalh6
Belleville, Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

I was here for a week on business and the Staff was super friendly. The breakfast was good and the evening events were a welcome addition to the stay as well. The room was clean and very comfortable. I would definitely stay here again.

Helpful?
1 Thank Brad M
Lakewood Ranch, Florida
Level Contributor
276 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 20 August 2016

The property itself has everything you would want for a single night or extended stay. Our room was in need of maintenance. The toilet seat was loose, the spigot on the bathtub was loose, the shower curtain was off half the hooks and the paint was peeling and bubbling. The bed seemed clean and it was comfortable and the room... More 

Helpful?
Thank bikehog
Gainesville, Florida
1 review
Reviewed 8 August 2016

I have stayed in many hotels throughout the country and am admitting that this has been quite an exquisite experience. My stay has been five weeks long and from day one it has been one filled with outstanding guest service and attentivenes. Every single person I've come across has made me feel at home. Everyone has been very accommodating and... More 

Helpful?
Thank liquidxdream78
Metro Manila, Philippines
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2016

Great staff, engaging. Excellent breakfast buffet, convenient to many stops in Jacksonville. Tried the dried coconut and dried cranberries on your oatmeal...it is just off the highway, and a starting point for any trip.

Helpful?
Thank Paul D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Residence Inn by Marriott Jacksonville hotel - a member of the Florida Green Lodging Program - providing spacious one- and two-bedroom hotel suites designed for the extended-stay traveler. Enjoy the most comfortable accommodations among Jacksonville hotels, featuring fully-equipped kitchens with a full-size refrigerator, microwave, coffee maker, stove-top, cookware, utensils and dishwasher. Start your day right with our complimentary hot breakfast buffet featuring healthy options plus grab-and-go items, and unwind during the Manager's reception Tuesday-Thursday nights. Enjoy a relaxing swim in the heated outdoor pool and Jacuzzi or an invigorating game of basketball or volleyball on the SportCourt at our extended stay hotel in Jacksonville. Just minutes from our extended stay Jacksonville hotel is Deerwood Park, St John's Town Center Mall, the Mayo Clinic, St Luke's, the University of North Florida, Jacksonville University, Downtown Jacksonville and the beach. ... more   less 

Additional Information about Residence Inn Jacksonville Butler Boulevard

Address: 10551 Deerwood Park Boulevard, Jacksonville, FL 32256
Region: United States > Florida > Jacksonville
Price Range: RM424 - RM822 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jacksonville Butler Boulevard 3*
Number of rooms: 120
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Also Known As:
Residence Inn Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jacksonville Butler Boulevard staff and other travellers.
3 questions
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Jacksonville, Florida
Jacksonville, Florida
over a year ago
Jacksonville, Florida

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Questions? Get answers from Residence Inn Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to request a room facing the front or courtyard. We had a room in the back close to freeway and it was very noisy.”
 of 5 bubbles 530Nancy, 17 Nov 2016 | Read review
“Rooms with a view to the pool are quieter than the ones facing the high way I think.”
 of 5 bubbles Yuvalh6, 7 Oct 2016 | Read review
“did not hear any outside noise.”
 of 5 bubbles T4199SYpauld, 2 Aug 2016 | Read review
“The rooms facing Butler Blvd had quite a bit of road noise.”
 of 5 bubbles bmartin53, 25 Jul 2016 | Read review
“rooms on the southside are away from the highway and less noisy.”
 of 5 bubbles travel4workAA, 6 Jul 2016 | Read review
5 of 5
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