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Hawthorn Suites By Wyndham Jacksonville

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748 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites By Wyndham Jacksonville
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Showing 743: English reviews
Reviewed 7 July 2016

Let me first start with this, there are a lot of issues with this hotel, but to make it short…I’ll just talk about some of them. The pictures of this hotel are NOT what you see in person! The rooms are outdated bad, they have however updated the countertops with Granite, but the kitchen countertop is broken into pieces &...

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Helpful?
Thank Karen M
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello Karen: I am very sorry about your stay. Please give me a call to discuss this further. I am the new General Manager and I and my team are working on getting items for the room and making the much needed changes. Marcy Deering, General Manager

atlanta
Reviewed 5 July 2016

First of all, I had made the mistake to read the reviews after I made the reservation. I was very nervous. I called the hotel prior to our arrival to ask a couple of questions. I had actually already made up my mind that it wasn't going to be a good hotel. But.....check in was a breeze. The girls at...

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Helpful?
Thank flossie903
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello: Thank You very much for the nice review. I have posted for all the staff to read and Miranda was all smiles. We all are happy that you enjoyed your stay. Please do come again. Marcy Deering, General Manager

Puerto Rico
Reviewed 3 July 2016

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Helpful?
Thank Teresa F
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Wisconsin Dells, Wisconsin
Reviewed 3 July 2016

We stayed in a king with sofa bed. Specifically asked for no smoking or animals in room. We got in late because of holiday traffic. As soon as we got in room, the girls headed to showers. Noticed only two towels, no cups or soaps. I pulled out sofa bed to sleep. Dirty underneath, and no bedding anywhere! I called...

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Helpful?
Thank RayClan
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Ray Clan: I am so very sorry about your stay with us and I want you to know that be behavior you encountered is not unacceptable and I will most assuredly use this as a training exercise as to that effect. I will not tolerate it either. Once again, Please accept my apologies. Marcy Deering, General Manager

San Francisco, California
Reviewed 29 June 2016

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Helpful?
Thank tiffanyb982
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Statesboro, Georgia
Reviewed 28 June 2016

I had a wonderful time.I enjoyed cooking and sitting outside by the pool.the rooms were great and we didn't want to leave.most of all I enjoyed being there with my family

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Helpful?
1Thank 904alexandriab
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Alex: Thank you for your business and your review, I am happy to read that you enjoyed not only the hotel but the staff. Please come again, Marcy Deering, General Manager

Jacksonville, Florida
Reviewed 26 June 2016

Doesnt really service your needs and tried to say i wasnt paying until i whipped out my bank statements. Poor hospitality butoTHANKS TO TWO EMPLOYEES(Star and the houseman) they made the staya little less overwhelming. But the rooms are nice

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Helpful?
Thank jazzmine0
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello Jazzmine: Thank Your for your recent stay with us, I will also make sure I commend Star and Derrick for taking care of your needs during the visit. I am sorry about the confusion. Unfortunately most guest do not understand that debit cards and credit get authorized on the day of arrival and if they decline they are not...

Fayetteville, Georgia
Reviewed 24 June 2016

When we arrived in the room it smelled like dog pee . They allow pets so the room must have had a pet at some point that peed on the carpet . there was no coffee maker as advertised. The kitchenette had 1 knife and one glass and one pan . I asked about this and the front desk said...

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Helpful?
Thank A5013AXkarenp
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Good Morning Karen P: I am very sorry about the condition of your room. I am a little confused though, we do not accept pets and I am not sure why there was an odor. I am the new General Manager and the hotel was very recently acquired by a management company and we are aware that there are issues,...

Aiken, South Carolina
Reviewed 23 June 2016

Overall it was a good stay. The room was comfortable but it had a very small outdated kitchen in it. There were only enough plates to fee two people at the same time, however, the room could sleep up to 4 people.

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Helpful?
Thank christinelG2247CW
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello Christine: Thank You for your most recent stay with us and for the nice review, I am very happy to see that you enjoyed your stay. As the new General Manager and now the property is under a management company we will be updating and correcting the many issues here. Please do come again. Thank you again, Marcy Deering

Savannah, Georgia
Reviewed 18 June 2016

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Thank 936f
deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hawthorn Suites by Wyndham located in the Baymeadows area. Come experience our 116 condominium-style suites offering one and two bedroom suites. Our suite come with a separate sleeping area and a living area with a sofa bed. Enjoy the convenience of being able to cook a meal in the fully equipped kitchen providing a stove, refrigerator, dishwasher and microwave. We have hot buffet breakfast 7 days a week and a light dinner Monday - Thursday. Enjoy your favorite cable television show on any of the two, 36 inch flat screen TVs. Our extended stay hotel is near businesses such as Citibank, Bank of America, Blue Cross, Blue Shield, Convergys, State Farm, GE Aviation and JP Morgan Chase. Play a game of basketball on our sports court or come work out in our fitness center and take a dip in our outdoor pool and hot tub. Whatever you enjoy, we look forward to having you as our guest. We are a pet friendly property, $50.00 fee. ... more   less 

Additional Information about Hawthorn Suites By Wyndham Jacksonville

Address: 8737 Baymeadows Rd, Jacksonville, FL 32256-7425
Region: United States > Florida > Jacksonville
Price Range: RM378 - RM760 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites By Wyndham Jacksonville 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jacksonville Hotel Jacksonville
Hilton Jacksonville
Homewood Suites Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites
Jacksonville Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites By Wyndham Jacksonville staff and other travellers.
4 questions
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Albany, Georgia
Albany, Georgia
Deerfield Beach, Florida, United States
over a year ago

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Questions? Get answers from Hawthorn Suites By Wyndham Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“insist on extra towels and garbage bags when you check in”
 of 5 bubbles DonnaF111, 20 Oct 2016 | Read review
“Go somewhere else!”
 of 5 bubbles KTYHXN, 31 Aug 2016 | Read review
“Go to another hotel”
 of 5 bubbles pelatiahl, 31 Jul 2016 | Read review
“Book this hotel when it is renovated, Do not visit if you have a bad immune system or have a phobia for lizards”
  • The white spots are dust mites on the wall behind the night stand
  • Dirty bed skirt.
 of 5 bubbles kaytih2016, 16 Jul 2016 | Read review
“Inside rooms have thin walls”
 of 5 bubbles RayClan, 3 Jul 2016 | Read review
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