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Extended Stay America - Jacksonville - Lenoir Avenue South

ExtendedStayUS$81*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$81*
US$81*
US$81*
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Extended Stay America - Jacksonville - Lenoir Avenue South
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Atlanta, Georgia
Reviewed 3 weeks ago

Booked this through Priceline for one night stay. After reading the reviews I was extremely nervous about staying here. It was better than expected. The water in the shower did not get hot and also would "spit" out as if there was a problem with the pipes. The breakfast is just a breakfast bar and coffee but Cracker Barrel is...

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Helpful?
Thank ocbabygirl
00esa, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

Thank you for choosing our hotel. We are glad you were pleased with most aspects of your stay with us. Having said that, we apologize for the plumbing issue you encountered with the shower. Our maintenance team will be alerted regarding the same. We appreciate your feedback about our complimentary grab-and-go breakfast as well. We value your business and hope...

Reviewed 3 weeks ago

Rashada, I have to say that she was ABSOLUTELY the BEST!!!!! 1st it was after 11p.m. she still took care of my son and I even before learning we had been on the road for over 10 hrs traveling from VA. We did get the last room and it was a good stay. She even tried to call down to...

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Helpful?
Thank Tazzie T
00esa, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

Tazzie, thank you for sharing your wonderful feedback, especially praising our hospitality at Extended Stay America - Jacksonville - Lenoir Avenue South. We will be sure to share your compliments with our Front Desk team, especially with Rashada for their outstanding service. We appreciate your business and look forward to welcoming you back soon. Sincerely, General Manager

Venice, Florida
Reviewed 9 December 2016

Wow where do I start this place was dirty their was hairs in shower smelled old furniture nasty broken furniture nasty floors .no warm water phone didn't work in I had to take a cold shower . Booked on Priceline couldn't get refund! they were giving free certificates for free stay no thanks.the rooms also smelled.

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Helpful?
1Thank Chris C
New Smyrna Beach, FL
Reviewed 3 December 2016

First room, total smoke filled. Changed to another room, musty, dirty carpet, shredded curtains. Bed sloppy, dirty table tops, cobwebs and fire alarm dismantled!! Front desk clerk was clearly embarrassed. Did I mention there was a spray of feces on the rim of toilet? So, there you have it. My extended stay was less than 24 hours!

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Helpful?
1Thank nsb4me
Raleigh, North Carolina
Reviewed 19 October 2016

Booked a room with 2 beds, was told when we got there that it was not available. Carpets are dirty, smells bad, tile missing in the elevator, doors all scratched up. The unmistakable smell of marijuana smoke lingering throughout the facility.

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Helpful?
1Thank Dr. R.C. M
Jacksonville, Florida
Reviewed 20 September 2016 via mobile

This extended stay as ok, staff were helpful. The room had some issues with old appliances not working like the fridge, had to get it replaced. Stove didn't work that great either, I didn't want to turn on the oven ! The window frame was crumbling away and water was dripping into our room onto the air conditioning so it...

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Helpful?
Thank 43francescak
Jacksonville, Florida
Reviewed 29 August 2016

The location is excellent. I love the idea that the best rates, and the staff again is so helpful and understanding. Valerie, Diamond,and Catherine are extremely helpful and professional services. I would like to add that Valerie, and Diamond are very positive and the front desk Diamond is always on point with cleansing the front I truly admire that Diamond...

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Helpful?
Thank wyleneadarden
Manager_11525, Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am thrilled to read the amazing professionalism and customer service our staff provided during your stay. Seeing that their efforts made a positive impression on you is satisfying. I will be sure to inform them what an excellent job they are doing....

Puerto Rico
Reviewed 16 June 2016

non smoking free. AC broke down at 11pm, called reception and didn't want to move to another room. We had to stay in our room all night sweeting, until next morning that maintance guy came and change the ac. Worst people working at front desk. Really bad experience. We had to ask for towels the second day and went around...

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Helpful?
Thank lissy212016
florida
Reviewed 9 June 2016

Very clean room. Staff extremely friendly and helpful.Location was excellent. Needed to be close to Mayo Clinic and this area is only a few miles away. Close to many restaurants but you have a full kitchen if you would be staying for a longer period of time

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Helpful?
1Thank yayaFlorida
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

Thank you for your great review. We are glad that you enjoyed our friendly staff and convenient location. We hope to see you again in the future!

Panama City Beach, Florida
Reviewed 14 May 2016 via mobile

Not for business - more like a low rent apartment. Positive was the amount of space in the room. Now the rest of the story. No breakfast, as they call it "grab and go" this means awful plastic wrapped muffin, Apple or orange and single granola bar. My second room was the least offensive smelling and when I checked out...

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Helpful?
Thank ssparkspeters
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have shared your comments with our housekeeping staff and will review our room inspection procedures to ensure your experience is not...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Jacksonville - Lenoir Avenue South

Address: 4699 Lenoir Ave S, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Butler Blvd.)
Region: United States > Florida > Jacksonville
Price Range: RM331 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Lenoir Avenue South 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Extended Stay, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Priceline and HotelQuickly so you can book your Extended Stay America - Jacksonville - Lenoir Avenue South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jacksonville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Jacksonville - Lenoir Avenue South staff and other travellers.
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Manila
over a year ago

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Questions? Get answers from Extended Stay America - Jacksonville - Lenoir Avenue South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
nsb4me, 2 Dec 2016 | Read review
“I don't think any of them would be better”
DrRCMcKay, 19 Oct 2016 | Read review
“Excellent services”
wyleneadarden, 28 Aug 2016 | Read review
“Great Restaurants all around”
butlma3, 21 Jul 2015 | Read review
“Ask to look at the room before you take your luggage and settle in. Do a survey, if you are not satisfied, ask for another room.”
868vanessam, 11 May 2015 | Read review
5 of 5
ExtendedStay
US$81* /night
View Deal
Booking.comUS$81
Expedia.comUS$81
TripAdvisorUS$81
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*Disclaimer
Prices are for 1 room, 2 adults
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