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Hilton Baltimore

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2,334 Reviews from our TripAdvisor Community

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Showing 2,293: English reviews
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Boise, Idaho
Reviewed 4 days ago NEW

Hilton hotels are always fairly consistent. They don't wow you with anything, but they maintain clean, comfortable rooms and you pretty know what to expect. My biggest gripe is that they seem to take their cues from the Hilton family. In this modern age of other hotel companies doing everything to conserve and encourage guests to reduce and recycle, Hilton...

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Helpful?
Thank Sowellman
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Sowellman, Thank you for taking the time to write your review. While we are glad you had a pleasant stay with us, we are sorry to hear that some things were not to your liking. Should you ever have any concerns, please feel free to contact me directly, and I will do my best to fix the situation. We...

Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

My friends had their wedding reception at the hotel, and it was great! The staff were very helpful and friendly. We have also got to party afterhours at the suits which were located far enough from occupied rooms not to bother other guests of the hotel. The rooms were good, maybe a little outdated compared to the Marriott across the...

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Helpful?
Thank maniunchik
About Hotel's Favourite Review
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear maniunchik, It was an honor to host this special occasion, and we greatly appreciate the time you have taken to review your experience. It is fantastic to hear you enjoyed your time in your suite as well as at the event itself. If you find yourself in the area in the future, we would be thrilled to accommodate you...

Bronxville, United States
Reviewed 4 days ago NEW

This Hilton had was located in a great area. My room was very clean and well kept. Meeting rooms were very convenient and the breakfast buffet was very delicious. There are a lot of places to walk to from this location and the view of the baseball park is really nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X7987XXdavids
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear X7987XXdavids, Thank you for your review. We’re so glad you took advantage of our great location. Our proximity to so many Baltimore attractions allows guests to have a great time both inside and outside of our hotel (and it provides us with some of the best views in the city). We are glad you enjoyed our dining options and...

Monroe, New Jersey
Reviewed 4 days ago NEW

Stayed overnight with family. Location of the hotel was great - close to the I-95 exit. Room had a king size which was what we had asked for. Amenities were the standard ones you would expect but no refrigerator which would have been convenient specially if you are travelling with kids. There were only 2 bath towels provided and there...

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Helpful?
Thank fbMonroe
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear fbMonroe, Thank you for your kind feedback. We are glad you and your family had a pleasant time during your overnight stay with us. One of our top priorities is to ensure our guests enjoy themselves, which means providing excellent service, comfortable accommodations and unique amenities. We apologize for any inconveniences regarding our pool, and we will be sure...

Wooster
Reviewed 6 days ago NEW

Staff and accommodations were excellent. Location was easy to find and they made parking simple. Parking garage elevator took us directly to the lobby, couldn't have been easier. Even though we didn't need the valet they were very helpful in directing us to the parking garage. Check-in with Jessica was easy and she was very informative. The bell lady who...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert M
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Robert M, We appreciate you taking a moment to write your review. We are so glad to hear you enjoyed your time with us. It’s always a pleasure to provide our guests with friendly service, comfortable accommodations and quality experiences. We’re so glad Jessica was able to provide you with the excellent service we’re known for. We will be...

Chicago, Illinois
Reviewed 1 week ago

Kudos to management.The staff to person was outstanding ,Very polite, friendly and welcoming .Great location,very good fitness center .Comfortable ,good size rooms .On site restaurant Tavern was very good

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank FrankieNaples
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear FrankieNaples, Thank you for writing your review. We will be sure to extend your praise and appreciation to our team, they will be glad to hear it. We’re always happy to provide our guests with exceptional service and comfortable accommodations. It is great to know you enjoyed our spacious top-quality amenities and on-site dining options as well. We hope...

Washington DC, District of Columbia
Reviewed 1 week ago

I stayed at the Hilton Baltimore for a conference I attended at the Baltimore Convention Center. Although attached, for the distance you need to walk from your room to the convention center, I think the Days Inn across the street would have been closer. I must say that the staff were all quite nice - its not their fault that...

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Helpful?
Thank Stacy28970
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Stacy28970, Thank you for providing us with your feedback. We’re sorry to hear your stay with us did not meet expectations. This is not the norm for our guests, especially for conference events. Our hotel offers many on-site restaurant options along with in-room dining. Guests have easy access to Diamond Tavern, The Coffee Bean & Tea Leaf and our...

Philadelphia, Pennsylvania
Reviewed 1 week ago

This is the hotel we always prefer to use when in Baltimore. Location is convenient and service is almost always very good. Only downside is that the Lobby bar is not always open (odd hours) and inconsistent service quality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 876rogerv
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear 876rogerv, Thank you for taking a moment to write your review. It is always a pleasure to host loyal guests. We strive to provide our guests with exceptional service, so we are pleased you felt well taken care of. We hope you’ll continue make us your top choice in Baltimore. Sincerely, Greg Brown General Manager

Phoenix, Arizona
Reviewed 1 week ago

The staff was nice but there is nothing "special" about the place. I think the best thing was that there is a bridge that connects you to a Starbucks in the convention center so that you don't have to go out in the cold. Parking is $30 per night but it is easily accessible.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lv9582016
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Iv9582016, Thank you for your review. While we are glad you had a nice time with us, we are sorry to hear your stay with us did not exceed expectations. We always hope to provide our guests with memorable, one-of-a-kind experiences, and we are disappointed your visit did not stand out. We hope this experience does not hinder you...

Delray Beach, Florida
Reviewed 1 week ago via mobile

The hotel is new and upscale but the service level has a long way to go to catch up. They have a large reception area with one clerk handling the check in-waited 30 minutes in line to check in. The Concierge desk is always empty. The food catering service is horrible. Had 6 meals so far and each was worse...

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Helpful?
Thank mantravels2016
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear mantravels2016, Thank you for your feedback. We are sorry to hear your experience with us did not meet expectations. One of our top priorities is to ensure our guests enjoy themselves. If anything is ever not to your liking, please do not hesitate to contact me directly as I will always do my best to improve the quality of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 West Pratt St, Baltimore, MD 21201
Region: United States > Maryland > Baltimore
Price Range: RM713 - RM1,426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Travelocity and Priceline so you can book your Hilton Baltimore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore staff and other travellers.
21 questions
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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there is one”
 of 5 bubbles Stacy28970, 16 Feb 2017 | Read review
“High room overlooking the ball park”
 of 5 bubbles DDO89, 4 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles Ajetlgd1, 13 Jan 2017 | Read review
“Check out the rooms with views to the Orioles Stadium”
 of 5 bubbles rrobinson2017, 5 Jan 2017 | Read review
“Nice rooms, xpensive parking”
 of 5 bubbles marciah273, 26 Dec 2016 | Read review
5 of 5