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Pier 5 Hotel

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Pier 5 Hotel
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1,042 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Reviewed 17 November 2016

When staying at any hotel there are certain expectations in cleanliness and hospitality. When staying at a pricier niche hotel the bar is set higher. Pier 5 met and surpassed many of my expectations on our visit during the weekend of November 3rd through the 6th. This hotel was bustling with activity 2 weddings and a conference. The staff was...

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Helpful?
Thank Wendi L
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you for your feedback. We're extremely happy you enjoyed your time with us. Andrea remembers you and is gracious of the comment! We hope to see you soon. Daniel

Baltimore, Maryland
Reviewed 16 November 2016

Our daughter's wedding reception at Pier 5 Hotel Harbor Club room could not have been more perfect or more fun...the food was delicious and the DJ and staff were excellent...special thanks to Chris Agostino

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Helpful?
Thank wwooden476
Daniel T, General Manager at Pier 5 Hotel, responded to this review

wwooden476, Thank you so much for allowing us to host your wedding. I have passed your comment along to Chris. We hope to see you again in the future when in Baltimore! Thanks! Daniel T

Chicago, Illinois
Reviewed 15 November 2016

I have planned 15+ meetings at this hotel in the last 6 weeks or so and I have nothing but great things to say. We haven't been the easiest group to work with and they have been flexible and very accommodating to our needs. The hotel is also in a great location, right in the inner harbor, which made it...

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Helpful?
Thank Jenmtgplanner
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Jenmtgplanner, Thank you very much for sharing your comments with us. We hope to continue to host your meetings when in town again in the future. Daniel T

Reviewed 15 November 2016 via mobile

We stayed at the Pier 5 hotel last weekend for a one-night trip to visit family. I couldn't have been more pleased with our room, the staff were all wonderful, and the room service breakfast was out of this world! The location was perfect! You can walk to everything you need and right across from Little Italy, too! We had...

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Helpful?
Thank Amy S
Oklahoma
Reviewed 14 November 2016

Really great location. Very kind valet. Enjoyed Crabby Hour hosted by Keisha and Cory. Keisha and Cory were the standouts at this hotel, extremely congenial, pleasant and eager to please with drink service and cooking demonstration. Interior of hotel needs attention. Wallpaper coming off In bathroom, chipped paint. Definitely not a luxury hotel but got a great night's sleep in...

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Helpful?
Thank okiehokie
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Okiehokie, Thank you for sharing your feedback about your stay. I have communicated with our engineering team about this, they have made the repairs to the room in which you stayed in. We hope you give us one more chance when in the area again.

Reviewed 14 November 2016 via mobile

Lots of great things here. We were on the third floor which required our door key to access. Upon entry the room was open and very comfortable. We over looked the coast gaurd ship. The walls are a little thin and the hotel is pet friendly. I learned this by the constant yipping of our little doggy neighbor. Beds are...

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Thank s m
Reviewed 13 November 2016 via mobile

Had a business stay for 4 nights that was outstanding. Perfect location - convenient and right in the heart of the inner harbor. But the best was the service. Dan, Shawnette, Christine and others treated us very well. They were outstanding and helped to solve problems. Would absolutely come here again for business or with family!

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Helpful?
Thank kentmcin
hanover
Reviewed 12 November 2016 via mobile

We have been here many times . Miss my favorite check in gal Stayed in the room with the Murphy beds. Only complaint would be : nothing in cupboards. No dish towels No plates No silverware No wash cloths It has a bar area with nothing stocked for ease of serving Bar napkins would be a nice . Other then...

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Thank dstjersey
Leicester, United Kingdom
Reviewed 9 November 2016

Good hotel, great location on the harbour. All the staff I met were very friendly and helpful. Room was comfortable with a good view of the harbour, though fixtures and fittings were a bit dated. I did feel slightly ripped off however, because on Booking.com they advertised 'free' Wifi. BUT this 'free' facility is part of 'guest services' charged at...

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Thank Brian P
Washington DC, District of Columbia
Reviewed 8 November 2016

This hotel was wonderful. Vibrant colors, professional staff, good food, and rooms were spacious and comfortable. The location at the Harbor was convenient to all of the shops and sightseeing places. The water view was great!

Review collected in partnership with this hotel
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202-4694
Region: United States > Maryland > Baltimore
Price Range: RM812 - RM1,374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pier 5 Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore
Hotel Style:
#5 Business Hotel in Baltimore
#6 Family Hotel in Baltimore
#7 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Pier 5 Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a good room -- go to another hotel”
 of 5 bubbles DadandFamily, 21 Dec 2016 | Read review
“Get a riverfront view.”
 of 5 bubbles 962wendil, 17 Nov 2016 | Read review
“Enjoyed our 4th floor rooms overlooking the aquarium”
 of 5 bubbles okiehokie, 13 Nov 2016 | Read review
“Some rooms have view of the harbor, and outside patios.”
 of 5 bubbles CharlieB24, 2 Nov 2016 | Read review
“Beautiful views of the harbor with the side and back rooms with balconies”
 of 5 bubbles Q1652AKdebbiem, 25 Oct 2016 | Read review
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