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Hotel Indigo Baltimore Downtown, an IHG Hotel

Traveller (318)
360
Panoramas (9)
Videos (1)
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About

#6 of 67 hotels in Baltimore
Location
Cleanliness
Service
Value
Travellers' Choice
The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park. Step outside to explore all Downtown Baltimore has to offer, from the Washington Monument of Baltimore to the Walters Art Museum, and enjoy easy access from the hotel to top Baltimore attractions such as the Inner Harbor, Oriole Park at Camden Yards, and the National Aquarium. For business travelers and meeting planners, the Hotel Indigo Baltimore Downtown has more than 4,000 square feet of versatile meeting space, and close proximity to the BWI airport, Baltimore Convention Center and major companies including T. Rowe Price, Under Armour and Transamerica.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking nearby
Car park
Wifi
Restaurant
Breakfast available
Happy hour
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Massage
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Boutique
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
1,121Review35Q+A100Room tips
Traveller rating
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Daydream42826869795 wrote a review 15 Mar
2 contributions
The staff are very welcoming, friendly, and eager to help. The Poets restaurant was the cherry on the cake; their food was delicious exquisite. I will return to Hotel Indigo the next time I am in Baltimore. I felt at home!
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded yesterday
Dear Daydream42826869795, Thank you for choosing Hotel Indigo Baltimore Downtown and for your kind review. We are glad that you had a perfect stay and that the exceptional hospitality provided by our staff exceeded your expectations. It is important that all of our guests enjoy a comfortable and carefree visit. It is also great to see that you enjoyed your dining experience at Poets Modern Cocktails And Eats. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to welcoming you back again soon. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel S wrote a review Jun 2023
3 contributions1 helpful vote
Hotel's Favourite
Front desk staff was great. The gentleman that welcomed us was fantastic and a great welcome to a beautiful property. The room is very clean and comfortable. I would definitely recommend staying here!
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Review collected in partnership with this hotel
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 26 Jun 2023
Dear Ms. Daniel S, Thank you for being our guest and for taking the time to review your experience at Hotel Indigo Baltimore Downtown. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellen F wrote a review 10 Mar
2 contributions
This was our 3rd stay at the Hotel Indigo in Baltimore within the last few years and it has become the only place we stay when visiting family. The rooms are spacious and clean and the location is very convenient. We've stayed in rooms facing Franklin Street (front of hotel) as well as Hamilton Street (back) and the rooms facing Hamilton Street are infinitely quieter, with almost zero street noise. Compliments to Mr. Tyjuan Lashley at the check in desk. He is professional, efficient and he provides superb customer service at both check-in and check-out. Book a room rate that includes breakfast as the breakfast offered is excellent. Parking is across the street in a secure, covered public parking lot (fee applies).
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 1 week ago
Dear Q1816PYellenf, Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty towards Hotel Indigo Baltimore Downtown. We are glad that we are continually exceeding all of your expectations for your every stay with us and that our well-kept accommodations and prime location made for a memorable experience. It is great to see that you liked the hospitality provided by one of our front desk associates, Tyjuan Lashley. We are proud of having associates like him and will definitely share your compliments with him. We are thrilled to know that you loved our parking and delightful breakfast. Thank you again; we look forward to welcoming you back soon. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay202DC wrote a review 10 Mar
1 contribution
Stayed for 1 night. Really modern. Nice bar. Well lit hotel. I plan to stay here again in the future. Friendly staff everywhere. Hopefully my next stay will be longer! Nice parking options and great location.
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Review collected in partnership with this hotel
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 1 week ago
Dear Jay202DC, Thank you for choosing Hotel Indigo Baltimore Downtown and for your candid review. We are glad you had a perfect stay and that our well-kept property and prime location met your expectations. It is great to see that you liked the exceptional hospitality provided by our associates and that our self parking option was also convenient for you. Thank you again; it is always a joy to see our guests excited about returning; we look forward to it! Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager64709066953 wrote a review 9 Mar
3 contributions
I cannot praise the Hotel Indigo Baltimore highly enough. I certainly recommend it. The place was absolutely impeccable and attractively designed. Everything worked perfectly, the check-in process was so easy and my stay was most comfortable. I dined in the restaurant. Best of all the staff was amazing - so polite yet friendly and cheerful. I felt like I was treated like royalty. My room had a lovely view of Mount Vernon Place and the monument, but truthfully the room was small (the only thing that diminished the sense of luxury). I hope to stay there again when in Baltimore!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Try to get a room on a higher floor with a nice view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 1 week ago
Dear Voyager64709066953, Thank you for choosing Hotel Indigo Baltimore Downtown. We are glad you had an overall pleasant experience and that our well-kept property and courteous associates made for a memorable stay. It is excellent to see that you had a seamless check-in experience and also the views of Mount Vernon Place and the monument from your accommodations met your expectations. However, we do regret your disappointment with the size of your room. Thank you for recommending us to future guests. We appreciate you sharing your feedback and love knowing you will return soon. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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matt n wrote a review Feb 2024
1 contribution
Wow!! This is a fantastic place with wonderful people. We had a small team from our non-profit for work in Baltimore, and they did such a great job that we will stay here every time we come back to Baltimore. Staff was super friendly and took care of detials big and small. Rooms were big and comforable. And the food/ driiks in the loby restarurant were also great. There was an evening of live jazz and wonderful views of the city.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Parking is a challenge, so plan ahead and book at one of the local grages. But don;t let this...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 weeks ago
Dear mattnY9976DO, Thank you for choosing to stay at Hotel Indigo Baltimore Downtown and for the feedback. We are pleased to know we exceeded your expectations and appreciate you mentioning our comfortable accommodation and devoted associates. We are also glad you enjoyed our thoughtful amenities and delicious food. Your comments are valuable to us, and we look forward to welcoming you again. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hfarmah wrote a review Feb 2024
Dover, Delaware1 contribution
I love Kim and all the staff was so welcoming I felt like I was going to visit good friends at Hotel Indigo!! I will be back!! I love the room, the zeneolgy products was so refreshing. The Edgar Alan Poe theme was so inspiring!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 weeks ago
Dear Hfarmah, Thank you for choosing Hotel Indigo Baltimore Downtown and sharing your feedback. We're delighted to hear that you enjoyed our immaculate accommodations. Our team, especially Kim, endeavors to go above and beyond to ensure our guests have a memorable experience, and we are also glad to know that you found it to your liking. We look forward to welcoming you back the next time you are in the area. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darnell T wrote a review Feb 2024
1 contribution
The hotel indigo is an amazing place full of amazing people doing amazing things. From the begin Shayla Rachelle Kim and The bellmen and the entire staff made my family feel like family and words can’t describe how they made us feel. Just Wow 🥰
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The place is perfect for short stays or long stays. Family and friends. Convenient location...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 weeks ago
Dear 101darnellt, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Indigo Baltimore Downtown. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back for another outstanding visit. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J_N_717 wrote a review Feb 2024
Suffolk, Virginia25 contributions30 helpful votes
Everything honestly was top notch. The front desk personnel were great. Especially Tywon. We drove 4 hours to stay at Hotel Indigo. We artived at the hotel at 1pm. Upon our arrival, unfortunately we were told that our room wouldn't be ready until 3pm. Tywon informed us that he could keep our bags for us until the check-in. A few minutes later, as I was walking outside the hotel, Tywon chased me down to let me know that a room just became available. Check-in was seamless and everyone made sure that we had what we needed. Room 801 is a great corner room with large windows on 2 adjacent walls over looking the city. After checking into our room, we went to the bar for a drink and something to eat. Everything was made fresh and the drinks were great. Overall, I couldn't be more pleased with our stay at Hotel Indigo Baltimore.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 Feb 2024
Dear J_N_717, Thank you for taking the time to share your delightful stay at Hotel Indigo Baltimore Downtown. It is always encouraging to learn that our guests have enjoyed a memorable visit, highlighted by the exceptional service from our front desk associates, especially Tywon. His effort to ensure your accommodation was ready promptly and the attentive care throughout your visit reflects our commitment to guest satisfaction. In addition, your appreciation for the freshly prepared food and beverages at our bar, as well as the spacious corner room with its expansive city views, are also greatly valued. We look forward to welcoming you back for another outstanding visit and continuing to exceed your expectations with our service and amenities. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beau L wrote a review Jan 2024
1 contribution
Car was stolen from the "hotel garage" across the street. Thought by staying in a nicer hotel and "area" we would avoid the Baltimore stereotypes of crime and theft. This place is not safe and is a true example of how terrible this city is😊
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 23 Jan 2024
Dear 631beaul, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. Kindly note, the parking is not owned by the hotel. Your understanding in this matter will be appreciated. We hope you have safe travels. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 745 - RM 1,156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel mount vernon, mount vernon baltimore
FORMERLY KNOWN AS
Mount Vernon Hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
162
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL INDIGO BALTIMORE DOWNTOWN, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 687 Photos (MD) - Tripadvisor

Frequently Asked Questions about Hotel Indigo Baltimore Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Nearby attractions include The Walters Art Museum (0.1 km), Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary (0.08 km), and Washington Monument and Mount Vernon Place (0.3 km).
What are some of the property amenities at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Conveniently located restaurants include The Helmand, Sotto Sopra, and Mick O'Shea's.
Are there opportunities to exercise at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Baltimore Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.