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Holiday Inn Baltimore-Inner Harbor

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Holiday Inn Baltimore-Inner Harbor
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914 Reviews from our TripAdvisor Community

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Showing 889: English reviews
Reviewed 1 week ago NEW

This hotel is located close to where the Ravens play (sorry, not from Baltimore). I didn't have any time to do sightseeing but apparently it's in a great spot for Ft. McHenry etc. You'll find the front desk team to be helpful day or night. Housekeeping in the rooms is very good. Everything in the room was in working order....

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Helpful?
Thank Penny R
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your review of our hotel and your feedback regarding housekeeping, the bartender and the great food. We apologize for the hot water issue you had. We will address that issue immediately. We look for to hosting you again in the future.

Clayton, Delaware
Reviewed 1 week ago

Front desk staff were very friendly, and overall the stay was on-par with the Holiday Inn brand. The updates have started, so not everything has been refreshed, but no complaints with the room. Very close proximity to conferences in the downtown district, as well as Inner Harbor.

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Helpful?
Thank sharpeibaby
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your 5 star review of our hotel. It was our pleasure hosting you. We're glad to hear our staff continue to be friendly. We hope that you will come back and stay with us after we have completed the updates to our hotel.

Reviewed 1 week ago via mobile

I stayed here in September I loved it , everything was walking distance , Camden Yards , Babe Ruth's home, the inner harbor, great restaurants every direction , friendly helpful staff as well, nice place I'd stay again

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Helpful?
Thank Gcg8869
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your review of our hotel. We're glad the hotel was in a great location for you. Thank you for your feedback regarding our friendly and helpful staff. We appreciate your business and we look forward to hosting you again on the future.

Columbus, Ohio
Reviewed 1 week ago via mobile

The rooms are clean and quiet and the staff is friendly but I would not eat at the hotel. I ordered a steak dinner in the lounge and it was over cooked (ordered medium and it was way well done. No pink at all). In the morning I went down prepared to pay for the buffet, they only had a...

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Helpful?
Thank John V
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your feedback. We're glad you enjoyed the quiet room and the staff. We apologize for the issues you encountered during your visits to our restaurant. We take all feedback very serious and we will use your feedback as we continue to make improvements.

Winston Salem, North Carolina
Reviewed 2 weeks ago

All in all the Hotel Front desk staff was very nice and pleasant, always smiling and helpful. The only downside was that the hotel is situated across the street from the Fire department and the train runs along Howard street, which gives a myriad of sounds throughout the night. But if you're a heavy sleeper, it won't bother you.

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Helpful?
Thank ladylapoet
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your review of our hotel. Thank you for your feedback regarding our pleasant front desk staff. If anyone needs them we also give out ear plugs at the front desk for lite sleepers. We appreciate your business and look forward to hosting you again in the future.

Yonkers, New York
Reviewed 2 weeks ago

Largest single room I ever had the pleasure of staying in! Spacious bathroom, and the service from the lobby to the room - impeccable! The entire staff went out of their way to make you feel special. Room larger and more comfortable than the Capital Hilton.

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Helpful?
Thank pecm1
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank for your review of our hotel. We're glad you enjoyed the spacious bathroom. It is our goal to make all of our guest feel extra special. I'm glad our staff exceeded that goal. We appreciate your business and look forward to hosting you again in the future.

Raleigh, United States
Reviewed 2 weeks ago

so the hotel bid on our stay and won--looks like this is their money maker. the housekeepers were below average and would not clean properly. I left little markings to know if my linen was changed. The ice machines had mold in them!!!! the public bathroom was locked most of the times so that security didn't have to bother checking...

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Helpful?
Thank Kevia B
AdamNovotny, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Kevia B, Thank you for the input. I was grateful for your feedback each time we corresponded. It was our pleasure hosting your group! There are a number of things that require follow up; rest assured, we will continue to address all of your points. As you know, we immediately addressed each issue as it was brought to our attention....

Key Largo, Florida
Reviewed 3 weeks ago

rooms are bad, mold, dirty sometimes after housekeeping. just a bad place. I will never will stay there again. service can be bad. I just want to forget I even stay there, which is going to change my mind for all the other Holiday Inns I have stay at, which I have never had a problem.

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Helpful?
1Thank cterpst
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your review and feedback of our hotel. We take all feedback very serious and will use it as we continue to make improvements to our hotel.

Portland, Maine
Reviewed 3 weeks ago

I stayed here on business, it was a terrible experience... Location - directly across from a BUSY Fire Station, and train line, the noise is terrible. The neighborhood itself has many homeless that continually bombard you with requests for money. Cleanliness - The maids empty trash and switch towels, that's about it, I asked three times for the linen to...

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Helpful?
1Thank Veteran1983
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your feedback. We're very sorry to hear of the issues you encountered during your 6 week stay with us. We've taken all of your feedback and work with the staff to ensure all issues are addressed. Unfortunately we can't always keep our guest from the fire house side but, we do offer ear buds to those that...

Montgomery, Alabama
Reviewed 3 weeks ago

Lore (Front Desk) provided exceptional customer service!! She made my experience getting to places around Baltimore easier. She was very polite and very professional!! I will forever be grateful for her generosity.

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Helpful?
Thank fcham538
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your 5 star review of our hotel. We happy to hear Lore provided exceptional service. We appreciate your business.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201-2507
Region: United States > Maryland > Baltimore > Inner Harbor
Price Range: RM420 - RM1,063 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
Reservation Options:
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Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#28 Romantic Hotel in Baltimore
#28 Business Hotel in Baltimore
#35 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baltimore-Inner Harbor staff and other travellers.
20 questions
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over a year ago
Bumpass, Virginia
over a year ago
Kernersville, United States
Levittown, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Baltimore-Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West tower is away from the main building - have to go outside across the parking lot to get to the room.”
 of 5 bubbles sharpeibaby, 28 Nov 2016 | Read review
“in walking distance to the Harbor, which has a lot of cool places to eat, visit, shop.”
 of 5 bubbles ladylapoet, 21 Nov 2016 | Read review
“Check with the concierge before booking.”
 of 5 bubbles pecm1, 18 Nov 2016 | Read review
“find another hotel--this is across from the fire station and you will not sleep well”
 of 5 bubbles keviab2016, 17 Nov 2016 | Read review
“get a room as high up as you can and on the backside away from the fire station”
 of 5 bubbles Veteran1983, 14 Nov 2016 | Read review
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