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SpringHill Suites Savannah Airport

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SpringHill Suites Savannah Airport
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245 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Savannah Airport
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Showing 244: English reviews
Reviewed 27 December 2016 via mobile

The staff were awesome, But some of the shifts really were behind the curve when it came to the courtesy shuttle, pickup time were forgotten numerous times. Philip was excellent, as was Armanda. The room was ok, but lacked ventilation, the Aircon was noisy. Housekeeping did not visit every day... Pro's, the shuttle, proximity to the School we were attending,...

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Helpful?
Thank dickydaly
karen_mccoy, General Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for your review, good or bad we like to know how we can improve our services for our guests. Happy New Year to you and your family.

Pittsburgh, Pennsylvania
Reviewed 9 December 2016

We originally were going to stay here one night on the way to Orlando, but had to check out right away after experiencing tons of problems with this hotel. When we checked in, the lady at the front desk was really sweet and gave us a room with 2 doubles on the 3rd floor (Room 324) overlooking the front parking...

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Helpful?
Thank bmark65
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize for smell in the hotel, I do understand how this could have been a huge inconvenience for you. Please give us a call directly at (912) 330-5555 , so that we can discuss this problem futher.

Hudson, Wisconsin
Reviewed 8 December 2016 via mobile

For one night - with an early flight the next day, this is a great spot. There are other limited service hotels nearby but no place to eat if you want a quick bite. Plan ahead. Also, good to know - the airport shuttle does not start until 5am. If your flight is early, this, too, is good to know

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Thank Lynda M
Reviewed 3 December 2016 via mobile

I planned to arrive late at this hotel so all I was really concerned with was comfort and the size of the room for all of my gear. On that level, I got what I paid for. The staff was nice and helpful, but the hotel is not up to what I'm used to from the Marriott brand (other than...

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Helpful?
Thank MLNC
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

First, I would like to thank you for taking the time to review our hotel. I do apologize that you were not pleased with the room layout. Unfortunately all the room are the same except some have queen beds and some have king beds. We are in the process of changing out all are old TV with new ones now....

Long Branch, New Jersey
Reviewed 19 November 2016 via mobile

While this hotel was convenient, that was the high point. We were given a king bed with a pull-out sofa bed. The mattress on the sofa bed was old, thin and extremely uncomfortable. The patched wallpaper in the bathroom did nothing for the ambiance. Breakfast could not be more unappealing so we didn't eat it. This place was not all...

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Helpful?
Thank fuzzy09
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize for any inconvenience you faced during your stay with us. If you can contact the hotel directly at (912) 330-5555, so that I can figure out which room you stayed in to get these problems address and fixed. Again, I do apologize for any inconvenience and hope...

Atlanta, Georgia
Reviewed 7 October 2016

My family was evacuating for Hurricane Matthew and the nearby hotel we had a reservation for closed without notifying us. The manager at Spring Hill Suites not only took us in with no reservation, she also accommodated special needs. We would literally be stranded in the middle of a hurricane without her helpfulness.

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Thank 639travelmom
Richmond, Virginia
Reviewed 2 October 2016 via mobile

Nice lobby...that's about it. The room smelled like urine so bad that our three year old noticed it. We saw several roaches and in the middle of the night we awoke to the sound of something ruffling through our plastic bag. The TV had the worst picture...we tried watching some college football but you could barely see the screen. We...

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Helpful?
Thank lunch13
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize for the problems you faced staying with us. We do have a pest control come monthly to spray our hotel in and out to prevent these palmetto buys from coming in. We are in the process of replacing our TVs. Please call the hotel directly at (912)330-5555...

Sarasota, Florida
Reviewed 30 September 2016

100% stay at Marriott brands. This place is nice from outside. Very efficient check in process with the App as usual. However, our room was not clean. The shower still has soap build up in the soap dishes. The sink had a film around it. There was hair (looks like someone cut it) in the shower and was everywhere. Very...

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Helpful?
Thank Scott S
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize about the room not being as clean as it should. We are in the process of training new housekeepers to prevent these problems from happen again. We are waiting for the part to the to fix our elliptical machine. Please contact the hotel directly at 912-330-5555 to...

Lake Park, Georgia
Reviewed 19 September 2016

Where do I start? We checked in around 11:15 PM. The first room had an odor (mildew or urine). My husband went to the front desk and asked for another room. They put us in a second room. When my son pulled back the covers, a small bug crawled out from under the pillow. We then we're put in a...

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Helpful?
Thank kbmcg67
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you faced having to switch rooms, the odor of the room, and the insect that was found. Our Ecolab Pest Control has been called out to spray the room, and the room has been cleared for the next stay. All of your concerns have been...

Reviewed 19 September 2016 via mobile

Good location near Tanger & restaurants. Upon entrance at the side, there were giant trash bins in the hallway; kind of an eyesore. Beds ok. Our room had a giant patch on the wall (see pics), and bathroom tile on walls a bit dingy ..basically it could use a renovation, but for a one night quick (cheap) stay, it was...

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Helpful?
Thank Kathy R
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you faced with the renovation of the room, and the patch on the wall. Our maintenance and housekeeping team have corrected all of these things to ensure that they are not an issue moving forward. We hope to see you again whenever your travels bring...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Savannah Airport

Address: 1 Jay R Turner Dr, Savannah, GA 31408-8070
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: RM607 - RM965 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Savannah Airport 3*
Number of rooms: 92
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Also Known As:
Springhill Suites Savannah Airport Hotel Savannah
Savannah Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Savannah Airport staff and other travellers.
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4 months ago
montreal,quebec
over a year ago
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor and the hotel was busy, but no noise issues, very nice!”
 of 5 bubbles 884KathyG, 29 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles bmark65, 9 Dec 2016 | Read review
“Ask for upgrade”
 of 5 bubbles georgemT891JK, 18 Sep 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles rampant409, 5 Jul 2016 | Read review
“Due to the location, there really isn't a preferred area unless you might want to be facing east, away from the highway.”
 of 5 bubbles MJBaer, 29 Jun 2016 | Read review
5 of 5