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Hilton Savannah Desoto

AMOMAUS$200*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$280*
US$200*
Great Deal
US$219*
US$219*
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Hilton Savannah Desoto
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1,996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Savannah Desoto
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Showing 1,969: English reviews
Memphis
Reviewed 3 weeks ago

We stayed here for a few days beginning of April. I was highly disappointed. There was old food under the dresser, the tv did not show all of the channels, and one day we had no housekeeping; beds were not made and all of the towels were still in the room. We had to call twice to get new towels....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Marilyn H
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Marilyn H, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and...

Annapolis, Maryland
Reviewed 3 weeks ago

My boyfriend and I went for St Patrick's Day not knowing that Savannah has the third largest SPD celebration in the country! Despite the crowded and craziness the young woman at the front desk gave us a wonderful room with a balcony (where we could actually see the parade) and we were still able to have a great stay despite...

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Helpful?
Thank Stephanie B
00gc, Manager at Hilton Savannah Desoto, responded to this review

Stephanie, thank you for sharing your wonderful experience at Hilton Savannah Desoto and for letting us know that your St. Patrick’s day with us was a memorable one. Our goal is to make your visit as comfortable as possible and to assist you in anyway, so we are glad our Front Desk team made that happen for you. We will...

Fredericksburg, Virginia
Reviewed 3 weeks ago

Check in was horrible. Showed up to check in at 3:00 p.m. I was told my room was not ready and the Front Desk would text me when the room was ready. There was about 15 guests milling around all being told the same thing. One guest had been waiting for 3 hours. I am not sure if their housekeeping...

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Helpful?
2Thank rbeelerm
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear rbeelerm, Thank you for taking time out of your day to share feedback. Please accept our apologies for not meeting your expectations, or ours. Your comments were shared with our team in an effort to prevent such mistakes going forward. We are truly sorry and hope you will consider staying with us again so we can extend the level...

Atlanta
Reviewed 3 weeks ago via mobile

This newly renovated hotel is in a great location a few blocks from the civic center. The rooms were clean, the beds were comfy, and the room had wood floors. I've never seen this in a hotel, but I loved it. The carpets in hotel rooms is always gross (even the nicest hotels) so I really appreciated this feature. Ask...

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Helpful?
Thank Donna B
00gc, Manager at Hilton Savannah Desoto, responded to this review

Donna, thank you for your wonderful feedback regarding your stay at the Hilton Savannah Desoto. We are so happy you enjoyed the hotel and its location. Thank you so much for highlighting our property, especially the rooms with wooden floors. It's wonderful to know our guests are loving our new look! It was a pleasure having you as our guest,...

Spotsylvania, Virginia
Reviewed 4 weeks ago via mobile

Outside our room, outside breakfast room, in the lobby. Noise, dust and a general annoyance everywhere. Should have alerted folks to this or shut down. Shame on Hilton. Great location and personnel are nice working under harsh conditions presently.

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Helpful?
3Thank BAA1949
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear BAA1949, Thank you for being our guest and for taking the time to share a review. We sincerely apologize for the frustrations associated with our current renovations. We hope you that you will consider a return visit to our hotel when the renovations have been completed to experience our renewed and refreshed hotel first hand. We look forward to...

Georgia, United States
Reviewed 4 weeks ago via mobile

Stayed in room 222 on 3/25 after enjoying the town for the day and attending a lovely wedding. Horrible experience at the Desoto! Had a prom going on beneath us with bass reverberating throughout our room until after 11pm. If you're 6 foot or taller, be ready to crunch down to take a shower in the tiny (but pretty) bathroom....

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Helpful?
1Thank Jason H
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Jason H, Thank you for choosing to stay at our hotel on your recent trip. We appreciate your feedback and hope you will accept our apologies for a less than pleasant experience. We value your business and hope you will reserve your room with us next time so we can better demonstrate our commitment to providing superior hospitality. Jeffrey...

Indiana
Reviewed 4 weeks ago

I stayed here three nights for a conference. It was the worst conference experience of my life. The hotel is currently under massive construction, which disrupted nearly every single conference event. They were resurfacing the pool area with jackhammers, compressors, and cement mixers going directly behind the walls where conference sessions were being held. The staff continually entered the meeting...

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Helpful?
1Thank cameronspain
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear cameronspain, Thank you for taking the time to give us your feedback. We are sorry to read your comments regarding your group's stay and want to offer you my personal apologies. I have shared your feedback with my Sales and Meeting staff and we are taking corrective action so that this is not repeated in the future. Thank you...

Cincinnati, Ohio
Reviewed 5 weeks ago via mobile

Fantastic location in the heart of the historic district. Room was comfortable. However, with the renovation going on: paint fumes in the hallway for three days, once shower water cut off completely a couple minutes into the shower, hammering and sawing throughout the day, and although the elevators did always get us up or down safely their performance always seemed...

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Helpful?
1Thank Brenda G
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Benda, Thank you for your review. We appreciate your feedback and hope you will accept our apologies for a less than pleasant experience. Although we are making improvements to our hotel, we want our guests to be satisfied with their stay. We have shared your comments with our team so we continually improve upon our services. We value your...

Savannah, Georgia
Reviewed 24 March 2017

Overpriced, room is very minimal. No microwave, breakfast at the hotel runs about $30 per person. Overall, there are cheaper options with better quality out there in terms of room service, customer service etc

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank ceceilac2017
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear ceceilac2017, Thank you for staying with us recently. We pride ourselves on being part of the Hilton family, and I am sorry your experience fell short of expectations. With our convenient location, pleasant staff and great amenities, we feel we provide the value our guests are looking for. It was our pleasure hosting you and we hope you will...

Reviewed 22 March 2017

I stayed here for a conference because we were to receive a discount. The discount was not extended to the day before or day after. The booking process was a pain as the girl could not figure out how to do this and told me no rooms were available. I went online and booked the room with the discount for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Dana W
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Dana W, Thank you for taking time out of your day to share feedback. We know traveling is not always easy, and we are sorry we failed to make you as comfortable as possible. Your comments were shared with our team in an effort to prevent such mistakes going forward. We are truly sorry and hope you will consider...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 

Additional Information about Hilton Savannah Desoto

Address: 15 E Liberty St, Savannah, GA 31401-3920
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range: RM848 - RM1,479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hilton Savannah Desoto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Savannah Desoto staff and other travellers.
12 questions
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over a year ago
Dallas, Texas
9 months ago
Seaford, Delaware
over a year ago
Saint Simons Island, Georgia
3 months ago

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Questions? Get answers from Hilton Savannah Desoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing view from the panoramic windows facing downtown”
stephaniepK9817VT, 23 Apr 2017 | Read review
“River side on the upper floors”
bospe394, 19 Apr 2017 | Read review
“Corner rooms overlooking Drayton are great”
csr944, 10 Apr 2017 | Read review
“we were in room 1213 great view of the church and city”
F6392MRstephanieb, 3 Apr 2017 | Read review
“Stay somewhere else”
rbeelerm, 2 Apr 2017 | Read review
5 of 5
AMOMA
US$200* /night
View Deal
Booking.comUS$219
Hilton.comUS$219
TripAdvisorUS$219
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Prices are for 1 room, 2 adults
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