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Hilton Savannah Desoto

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Hilton Savannah Desoto
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1,967 Reviews from our TripAdvisor Community

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Showing 1,941: English reviews
Onalaska WI
Reviewed 12 November 2015

Located right in the heart of the Historic District, this hotel is within walking distance of shopping, entertainment, and lots of restaurants! Staff was very friendly. The weekend brunch was fantastic. To get the free wifi, you do have to belong to Hilton Honors. The cost of the hotel was quite high, but we found it was worth it to...

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Helpful?
Thank onabus99
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for choosing to stay with us during your recent visit to Savannah. We appreciate you comments and hope you stay with us in the future.

Reviewed 11 November 2015

We stayed at the Hilton for 6 nights while in town for the Savannah Marathon. The staff at this hotel are some of the nicest people I think I have ever met. They bend over backwards to help and if things are not perfect they really care and will make it right. We did have a little housekeeping issue, but...

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Helpful?
Thank Ben0810
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time give us feedback on your stay last week. We truly appreciate your business and hope your stay with us next year for the marathon.

Fredericksburg, Virginia
Reviewed 10 November 2015

We were in town for the Rock 'n Roll Marathon Series. This hotel was in the perfect location. Almost right in the middle of the start and finish lines. When we first pulled up there was someone to greet us right away, and the same when we walked into the lobby. The lobby is very beautiful. Our room was a...

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Helpful?
Thank CNesgoda
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear CNesgoda, Thank you very much for filling out a survey on your recent visit here at the Hilton Desoto. We all greatly appreciate your patronage for the "Rock and Roll" weekend event. It is great to learn that you thought the hotel was a perfect location and that you had a very pleasant visit with us. I will certainly...

Rome, GA
Reviewed 10 November 2015

We were there for the marathon and were charged $300 per night. This hotel was definitely not worth that! We felt like the hotel jacked up the price due to the race. The hotel location was great, within walking distance of everything we wanted to see. The staff was friendly and the rooms clean. Just not worth $300.

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1Thank pale-girl
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear pale-girl, Thank you for taking the time to comment on your recent visit here at the Hilton Desoto for the "Rock and Roll Marathon" weekend. We greatly appreciate your valuable business, and we are very pleased that you found our staff very friendly and your room accommodations very clean. I do understand your frustrations with the pricing for the...

Canton, Ohio
Reviewed 10 November 2015

The Hilton Desoto is very convenient and perfect for the Savannah Rock N Roll Marathon. It was an easy 10 minute walk to the start on Bay St and 10 minute walk back from the finish at Forsyth Park. It was nice to relax at the hotel until 20 minutes before the start of the marathon and to be back...

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Helpful?
Thank MMJCPA
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear MMJCPA, Thank you for taking the opportunity to complete a review on your recent stay here at the Hilton Desoto and the special "Rock and Roll " weekend. We are very delighted that you found our hotel a perfect location for the event, and that all the staff you encountered were very friendly, helpful, and accommodating. We really appreciate...

Athens, GA
Reviewed 10 November 2015

I don't know ... I just wasn't impressed at all by this hotel. For one thing, I don't like valet parking, especially when I was coming and going all day. I felt like I needed to tip the valets each time they bought my car, and again each time I returned to the hotel. And, of course, there was more...

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Helpful?
Thank NKittles
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear NKittles, Thank you for taking the time to complete a survey on your recent stay here at the Hilton Desoto. We all value your very important feedback and patronage of our hotel. We certainly appreciate your concerns over the valet parking and associated costs, but we are very competitive in the market place, and there are self parking options...

Centennial, Colorado, USA
Reviewed 10 November 2015

This hotel is very nice. The staff is very friendly and accommodating. The rooms are a decent size given the age of the hotel. They only have valet parking. ($25) Outdoor pool on floor two with a workout room. In house dining room, coffee shop and bar. I would stay here again!

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Thank sydfosters
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

We appreciate you positive feedback and you business. We hope you choose to stay with us in the future.

Portland, Maine
Reviewed 9 November 2015 via mobile

Outside of hotel is a bit dated, however interior is updated and typical upscale, fine Hilton. Excellent location, valet parking only which is an additional $25/day. Easy walk to any destination in the charming city of Savannah.

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1Thank FoodieLoverPWM
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share you positive comments regarding our location and staff. I hope you choose to stay with us in the future.

Savannah, United States
Reviewed 9 November 2015

Do not stay here, they have an early check out policy that is you pay whether you leaver early or stay... Staff is rude, Hitlon Diamond member, no water, no free breakfast - Nothing this place is a dump

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Tom G
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you...

Kentucky, United States
Reviewed 9 November 2015

Nice hotel near lots of historical sites. Parking $$$$. Pedicabs were a better way to get around Savannah. Trolley tours fun. Hotel needed to be called to service the sink bathroom that wasn't working. Needed to ask for room to be cleaned second day and needed to ask for towels. Room service was fast and excellent. Front desk very helpful...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kimberly C
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that overall had an enjoyable visit and have shared your challenges with our team. I you choose to stay with us next time you visit Savannah.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 

Additional Information about Hilton Savannah Desoto

Address: 15 E Liberty St, Savannah, GA 31401-3920
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range: RM908 - RM1,542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Savannah Desoto staff and other travellers.
12 questions
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over a year ago
Dallas, Texas
8 months ago
Seaford, Delaware
over a year ago
Saint Simons Island, Georgia
2 months ago

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Questions? Get answers from Hilton Savannah Desoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view.”
  • View from the 7th floor balcony.
 of 5 bubbles EmmeMED, 13 Mar 2017 | Read review
“city view, clean modern room”
 of 5 bubbles giulesj, 13 Mar 2017 | Read review
“Beautiful views of the city from higher floors, however balcony was old and seemed a bit unsafe. I was scared to go out on it.”
 of 5 bubbles nancysH9302QK, 7 Mar 2017 | Read review
“The elevators are slow so a lower floor is useful. Get a room away from the churches - as bells do ring out frequently.”
 of 5 bubbles ccampbellsp, 7 Mar 2017 | Read review
“Check room first.”
 of 5 bubbles 133chuckl, 4 Mar 2017 | Read review
5 of 5