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BEST WESTERN Aspen Hotel

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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Alexandria, United States
Reviewed 2 weeks ago

I'll stay here again next week. The hotel is very clean and the best feature is that it's near many fine eating places, especially my favorite, Outback. It's also near several places to shop and near the interstate, so it's easy access to I-49 is fantastic in its location.

Review collected in partnership with Best Western
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Helpful?
Thank Stephen D
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We were happy to take care of you. We take pride in our hotel and love to hear that we are doing our job. We look forward to your next visit with us.

Reviewed 3 weeks ago via mobile

We arrived at almost 10 pm. We needed a place to stay to cut our trip home in half. The young lady who greeted and checked us in was very friendly. The hotel was clean, and the beds were comfortable. I only gave 3 stars because of the way our visit ended. My family decided to take advantage of the...

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Helpful?
2Thank Heather C
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize for your terrible breakfast experience. We do, however, appreciate you bringing this to our attention. It seems that retraining is in order. Your experience was unacceptable and the employee will be reprimanded. Everything you mentioned is exactly how we do not do things. Having no breakfast person is no excuse. It is our duty when on shift to...

Reviewed 3 weeks ago

This is a smaller, newly remodeled hotel with a small-town feel. My family was in town for my mother's funeral. There was a little mix up in room reservations that I made through the 1-800 number rather than the hotel itself, but the gentlemen who checked us in bent over backwards to make sure everything got straightened out to our...

Review collected in partnership with Best Western
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Helpful?
Thank W3725BQmaryd
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize for the mix-up, but we are glad to hear that our staff was able to take care of you. We strive to make the entire process as easy and convenient as possible. Sometimes issues arise, but our staff should is trained to handle these situations. We hope to see you again.

Reviewed 4 weeks ago

We hae stayed at this hotel before and have made it our "go to" hotel when we are visiting family in Arkansas. It is clean, friendly, and reasonably priced. An added plus if the location. It is close to the highway and several great restaurants

Review collected in partnership with Best Western
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Helpful?
Thank catherine t
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for making us your choice in the area. We are glad to know that we have earned your business. We look forward to seeing you next time.

Reviewed 13 November 2016

The room was nice and plenty big, had microwave, coffee, and fridge. The bed and pillows were very comfortable. The shower had plenty of pressure and warm water, it was quite and breakfast was good. A little farther off interstate 40 than we wanted.

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Helpful?
1Thank Glendajb
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We are sorry about being so far from I-40, but we were glad to be of service. We hope to see you next time you are in our area.

Arlington, Texas
Reviewed 11 November 2016

We tried to stay at a different hotel but there was no room. They called the BW and they did have a few rooms left. The BW was just down the street so we checked in. Our room was clean and comfortable. The entire hotel was pleasant and welcoming. Breakfast was the basics, nothing fancy. The cook kept making the...

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Helpful?
Thank Dan M
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We were glad to be of service. We hope that in the future we will be your first choice. We like to have a breakfast attendant on staff to ensure that breakfast keeps coming from 6 am to 9 am. See you soon...

Daytona Beach, United States
Reviewed 6 November 2016

This hotel is very quiet. We were traveling a long distance and this hotel is clean and quiet. We were pulling a U haul trailer and they had great parking, which easily accommodated it. Chili's restaurant is within walking distance as is a drug store with more all around. It's a great location for the traveler. The price of a...

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Helpful?
Thank Timothy G
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We appreciate you choosing us for your stay. We are glad to know that we made your stay comfortable and hope to see you the next time you are our way.

Highlands Ranch, United States
Reviewed 21 October 2016

The room was very clean, the bed a little soft, breakfast ran short by the time we ate at 7:30 am. The location was actually out of the way for us since our family reunion was in Sallisaw, OK and it would have been nice to know that before I booked the room. Had I known I would have still...

Review collected in partnership with Best Western
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Helpful?
Thank Fonda D
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize that the hotel is 40 miles away from Sallisaw, but I hope we at least made your stay comfortable. When we are full, breakfast can be quite hectic which is why we staff a breakfast attendant. We hope that we see you for your next reunion.

Reviewed 20 October 2016 via mobile

Nice hotel,great location within walking distance to restaurants and retail stores. Staff was very helpful and friendly. Room was clean and in order. Easy access to the wifi, 32" flat screen TV WAS nice and comfortable beds. Hot Breakfast that was maintained well by friendly staff. Well worth the price. Enjoy your stay...

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Helpful?
Thank Daniel R
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for the compliments. Not to be contrary, however, but our T.V.s are actually 43". :) We are pleased that you had a pleasant stay as this is our goal. Please come see us again.

Oklahoma
Reviewed 19 October 2016

We booked 2 rooms recently while visiting my brother in Ft. Smith. This hotel was very reasonably priced and the reviews were good so I thought I would take a chance, and I am so thankful I did! Everything was new and spotless. The staff was wonderful and did a pretty decent job keeping up with the large breakfast crowd....

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Helpful?
Thank lovinithot
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We thank you for your patronage. We are so pleased to hear that you had the type of stay we strive to provide. We hope to see you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated BEST WESTERN Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain restaurants or a short trip, via our limited shuttle service, to many other choices. If you wake up hungry, then we have your late night snack needs covered with our new marketplace. Make use of our seasonal outdoor pool and all year indoor fitness center. Wi-Fi and extended cable are free in rooms and in our lobby. Our pet friendly and non-smoking hotel will also offer you customer service that will keep you coming back for all your future trips through the area. ... more   less 

Additional Information about BEST WESTERN Aspen Hotel

Address: 2900 S 68th St, Fort Smith, AR 72903-4000
Region: United States > Arkansas > Fort Smith
Price Range: RM362 - RM433 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Aspen Hotel 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Aspen Hotel And Suites
Aspen Hotel Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Aspen Hotel staff and other travellers.
3 questions
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Muldrow, Oklahoma
3 months ago
5 months ago

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Questions? Get answers from BEST WESTERN Aspen Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry, I cannot recommend this hotel.”
 of 5 bubbles I539IDrichardb, 5 Jul 2016 | Read review
“All the rooms have been recently remodeled”
 of 5 bubbles PatM749, 11 Oct 2015 | Read review
“Ask for 2nd floor. The ice machine is on the 2nd floor.”
 of 5 bubbles I539IDrichardb, 3 Jun 2015 | Read review
“We had a two double bed room which was plenty big enough.”
 of 5 bubbles philyfanstukinmi, 2 Apr 2015 | Read review
“All the rooms are good. Second floor rooms might be slightly quieter but this is not something to worry about.”
 of 5 bubbles I539IDrichardb, 29 Oct 2014 | Read review
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