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Stayed at this hotel for a week while in town for business. The staff was friendly and helpful. The cookies were delicious! The room was clean and comfortable (not overly decorated but sufficient). It was in a corner on the 3rd floor and was really...More
We always stop here on our way through. The beds are comfortable, breakfast is good, and staff is friendly. The pool area was clean and plenty of towels were available. My only complaint was that the carpet in our room (111) was in need of...More
Very clean and modern, but if you are traveling on business - forget it. I had to go to Walmart to purchase a power strip to charge my devices and the WiFi signal is very poor. I would only recommend if you are there for...More
1 Thank Cheryl P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort SmithResponded 19 June 2016
Dear Cheryl P,
Thank you for being our guest and for taking the time to share your comments. We are truly grateful for the perfect rating you gave to our location, staff service, and to your sleep quality. However, it is disappointing to learn that...More
The hotel was very clean and well kept. I loved the popcorn and cookies. They even had cookies that were other than chocolate chip. The front desk was pleasant, friendly, and helpful. The internet and TV were both great. The breakfast are was clean and...More
Good location, good parking, nice pool.
Beds were comfortable.
Acceptable breakfast. Pretty average for Holiday inn Express.
The staff go the extra mile to make you feel welcome.
Liked the lemonade and mash mellows and pop corn as evening snack!
Liked the place, will come...More