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Courtyard Fort Smith Downtown

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Courtyard Fort Smith Downtown
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248 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Katy, Texas
Reviewed 1 week ago NEWvia mobile

We are rewards members so we always look for a Marriott hotel to stay in. Lately we have found that while the interior of the hotels are nice, the outside areas usually need some attention. At this particular hotel we went to sit out in the patio area but none of the furniture had cushions. We had to ask twice...

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Helpful?
Thank bjliche
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We are sorry to hear that you were disappointed with your stay as we strive to provide a memorable experience. We had removed the patio cushions due to the winter months, our staff should've been more proactive and resolved your request quickly. I have addressed the lack of beer selections with our F&B manager. We hope that on your next...

Jacksonville, AR
Reviewed 1 week ago

I was in Ft. Smith for business. It is very convenient to downtown Ft. Smith and across the parking lot from the Convention Center. It is extremely clean. They are going through an upgrade throughout the hotel as of March 2017. The staff is very helpful and the bartender can fix a very fine martini! Dining options within the hotel...

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Helpful?
Thank brad120
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We are happy to hear you enjoyed your stay! We should be finished with our renovations on March 20th, we hope to welcome you back on your next trip to Fort Smith.

Reviewed 1 week ago via mobile

I was driving to Washington DC and had to stop for the night, so I came here. As a Marriott gold member I was not welcome nor upgraded or even offered water for the room. They told me I had to pay for the wifi so I called the Marriott team and they informed the staff that membership has benefits....

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Helpful?
Thank Craig F
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

I am sorry to hear this, but we do offer free internet to all of our guests and Platinum and Gold members receive tier two free of charge also. We value our loyalty members and maintain all Brand standards to include a free Market item or Starbucks coffee for all Platinum members at check in. If you would like to...

Kansas City, MO
Reviewed 2 weeks ago

A friend and I were traveling with plans to stay in Fort Smith. We ended up getting the last two rooms available for that night and were glad we got them even thou we felt we paid a premium for the rooms. The room was what you expect from a Courtyard. It was bright and clean with comfortable beds. When...

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Helpful?
Thank ajayhawkfan
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for your feedback on our hotel, Courtyards provide a fresh cooked to order bistro style breakfast. We do offer rate codes that do include breakfast with your stay. We try to staff our hotel to offer the best service, we are sorry to hear you had to wait to be assisted upon arrival.

Reviewed 2 weeks ago

This is a nice, new hotel in downtown Fort Smith that has a convenient location to the Convention Center and all the restaurants and nightlife on Garrison Avenue. I was pleased with the cleanliness of the room and bathroom. The staff were genuinely courteous, friendly and helpful. I dined out and did not eat at the hotel restaurant, so I...

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Helpful?
Thank Craig C
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We appreciate your kind review of our hotel as we strive to provide a memorable experience and we would love to welcome you back on your next trip to Fort Smith.

Memphis, Tennessee
Reviewed 2 weeks ago via mobile

The rooms were clean. We liked our specific room. I think because of the location on the floor it had more space than a typical room. Other than the lack of a really good restaurant, this is a good place to stay.

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Helpful?
Thank Jay G
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Our housekeeping staff was pleased to hear the kind comments on their hard work. We do have a bistro onsite that serves breakfast and dinner. We are also within walking distance of multiple local restaurants and we hope that on your next trip you will get to experience one of these great location.

Reviewed 3 weeks ago via mobile

My husband and I got away fror a night and I'm so glad we stayed here!! Upon check in the lady at the front desk was extremely nice and helpful. It was crazy because of Mardi Gras but she handled it like a pro! The room was absolutely beautiful! Housekeeping does an amazing job keeping the rooms looking good. We...

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Helpful?
Thank Dawn M
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for choosing our hotel as your home away during the Mardi Gras weekend. We look forward to welcoming you back on your next trip to Fort Smith.

New Hope, Pennsylvania
Reviewed 3 weeks ago

From start to finish, great stay. Very decent in-house flatbread, polite and competent check in and service throughout. Beautiful renovated room with excellent lighting and super coffee! Too many kids in the pool but it was a weekend, what can you do?

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Helpful?
Thank babalootie
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for your kind words, we are excited about our newly renovated hotel and love to hear that you were able to enjoy it.

Fayetteville, Arkansas
Reviewed 3 weeks ago via mobile

Nice hotel and well located for downtown activities. The staff was friendly and the rooms were clean. The breakfast leaves a lot to be desired, but the overall experience was good. We would stay again and would recommend to anyone with downtown plans.

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Helpful?
Thank Steven T
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for recognizing our amazing staff, we strive to provide excellent customer service. I was disappointed to hear that you were not satisfied with your breakfast. We appreciate your candid feedback so that we can continue to improve our services

Surprise, Arizona
Reviewed 4 weeks ago

Spacious room, very clean. Comfortable bed. Quiet room. Plenty of parking. Not real close to I-40, but I don't think many of the local hotels are. Only good things to stay about this hotel. Friendly front desk staff. Within walking distance to a few restaurants.

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Helpful?
Thank Duane B
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We are about 5 miles from I-40 but we are in the heart of downtown. We are happy to hear you enjoyed your stay.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Fort Smith Downtown

Address: 900 Rogers Ave, Fort Smith, AR 72901-2604
Region: United States > Arkansas > Fort Smith
Price Range: RM523 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Fort Smith Downtown 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Courtyard By Marriott Fort Smith Downtown Hotel Fort Smith
Fort Smith Marriott
Fort Smith Courtyard
Hotel Style:
#7 Business Hotel in Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Fort Smith Downtown staff and other travellers.
2 questions
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Hot Springs, Arkansas
8 months ago

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Questions? Get answers from Courtyard Fort Smith Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, new hotel in downtown”
 of 5 bubbles 872craigc, 7 Mar 2017 | Read review
“4th floor is the top floor, so no one walking above you.”
 of 5 bubbles MorganinLA, 14 Aug 2016 | Read review
“We stayed on the fourth floor-very quiet.”
 of 5 bubbles EllenMichigan, 9 May 2016 | Read review
“We love the small balcony on the room - great place for the first cup of coffee in the morning.”
 of 5 bubbles jamesbB8720AM, 8 Mar 2016 | Read review
“Rooms are going to be renovated so I was pleasantly surprised at how nice they were.”
 of 5 bubbles Traveler32722, 17 Jan 2016 | Read review
5 of 5