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Quality Inn

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Quality Inn
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163 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Lincoln, Nebraska
Reviewed 20 May 2016 via mobile

I was not real impressed. We were sent here by Best Western as they were booked solid due to graduation. We arrived after dark and it was extremely hard to find the little road that actually brought you to the hotel. Breakfast was typical free hotel breakfast nothing real special but nothing horribly wrong.

Thank PJB623
Quality I, General Manager at Quality Inn, responded to this review

Thank you for your stay while in Fort Smith. We work hard to meet out guests needs and we use the reviews to do what we can to make our guest have a memorable stay for the next visit. Thank you Amanda Grant

Reviewed 16 May 2016 via mobile

Worst customer service! Ants in room with no resolve. When asked for manager, no cooperation and front desk watch, David, lied to us and used profanity. When asked again how to reach manager and if he would write down our complaint, he laughed, told us to leave the property and call the cops. You can pay for a room and...

Thank Donna S
Florida Panhandle, Florida
Reviewed 11 May 2016

No problems checking in with a reservation. Front desk guy was not the greatest but I tossed that up to his age(young man) but had no problems. Got to the room and thought it might not work, the fitness room was next door! Room clean with small bathroom. Things went good, no noise. Mattress was great and slept well. Breakfast...

1Thank gene k
Cabot, Arkansas
Reviewed 30 April 2016

We enjoyed the hospitality of the Quality Inn. Not only were the rooms and pools clean and refreshing, the people working there were so very nice! We were treated so nicely! And by the way, the breakfast was super! We will definitely stay there again!

Thank Margaret P
Huron, Ohio
Reviewed 29 April 2016

Overall I'd rate my 3rd stay at this location as Average, down from my last review rating of Very Good for the simple reason that the HVAC unit in my room was obviously not maintained properly as it sounded like a there was a large hamster on a metal wheel turning around in there the whole time it was running....

Thank MessNmagic
Reviewed 26 April 2016

We stayed here because the kids were on a school trip and this was the hotel the school had booked. We have no complaints. Room was accommodating and clean. Halls and doors can be a bit confusing at first but that's because there are no elevators at this hotel, only stairways. The hotel staff was very accommodating with extra pillows...

1Thank fireyz
Peoria, Illinois
Reviewed 21 April 2016

Stayed here two nights with our children. The breakfast area is very small, and gets extremely crowded quickly in the morning, but that's hardly the end of the world. The indoor pool was a nice time for the kids, and the location is just off the highway which is really great. The exterior of the hotel is nice and not...

Thank JHawkFan85
Albuquerque, New Mexico
Reviewed 16 April 2016 via mobile

This hotel is convenient as it sits close to the interstate and close to most attractions in Fort Smith. The breakfast was very good, and maintained with a friendly face who was willing to help with any needs. The rooms are quiet, and very clean. The outside doors were a bit of an issue getting in. The front desk help...

Thank PamSang
Stillwater, Oklahoma
Reviewed 11 April 2016

Hotel staff was very friendly, and even made sure we had some breakfast, even though we are late risers. The beds are super comfortable and the pillows aren't the usual "too big" or "too flat" type. Rooms are recently renovated and all aspects were very clean and neat. I will be staying here again next time I'm in Fort Smith.

Thank bry57tbird
Fort Smith, Arkansas
Reviewed 24 March 2016

The desk was efficient, the pool folks were funny and the breakfast lady was excellent We will spend more time here. The room was nice an clean. The indoor pool was perfect and we enjoyed all of the variety of the breakfast bar. We also liked the lemon aid put out daily. What a treat! The location is just right...

Thank jalene2016

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn Fort Smith is conveniently located just a few miles from downtown. We are close to many attractions such as the Kay Rodgers Park, Fort Smith Convention Center, Ben Geren Regional Park, University of Arkansas-Fort Smith, Fort Smith Regional Airport, Central Mall and several restaurants in the immediate vicinity. Guests of our hotel enjoy a complimentary hot Quality Inn Breakfast, free wireless high-speed Internet and a free shuttle service to and from the Fort Smith Regional Airport. Our guestrooms are spacious, quiet and come with numerous amenities ... more   less 

Additional Information about Quality Inn

Address: 2120 Burnham Rd, Fort Smith, AR 72903 (Formerly AmericInn Fort Smith)
Region: United States > Arkansas > Fort Smith
Price Range: RM285 - RM472 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Smith
Hotel Style:
#4 Business Hotel in Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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4 months ago
McLean, Texas
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no one above you if possible, and avoid ice machine locations”
 of 5 bubbles charlesrQ6433MO, 4 Oct 2016 | Read review
“room on front lower west side was quiet.”
 of 5 bubbles ovapeters, 17 Jul 2016 | Read review
“stay somewhere else”
 of 5 bubbles 652JP, 21 May 2016 | Read review
“Rooms facing the front have more dark in the AM”
 of 5 bubbles MessNmagic, 29 Apr 2016 | Read review
“if you do not want to navigate stairs, as for a first floor room”
 of 5 bubbles fireyz, 26 Apr 2016 | Read review
5 of 5